reply to fl7614
Re: FIOS Install Disaster
said by fl7614:Poor design. You always want slack on the wires so you can pull the component out without fishing. Now I know why you don't want to do it. Never mind that the VZ installer probably didn't have clear instructions on the custom setup.
the reason I want this fixed by Verizon and don't just do it myself...the room was built as the AV components were installed...the wires go through a wall and the way the components fit in a cabinet recessed into a wall make it *close* to impossible to get to....you have to use a mirror and a flashlight to see anything
I'm not slinging mud anywhere, just saying that you may get a FiOS installer who's top notch on A/V systems, and then you can also get a guy who's good at wiring an ONT and hooking up a STB, and that's the extent of his experience.
If it was my complicated setup, I'd work very hard to be there during install. Well, actually, I do that during *every* install at my house. Besides, I like talking to the techs. They're nice people.