said by margaf77:Well, pretty much all companies are crap when it comes to customer service. I'd at least rather have fibre optics internet and bad customer service than slow DSL/ Capped UBB Cable internet with bad customer service.
most of these people are tech savvy enough to search and see how poor customer service is from FIOS which I think will slow them down in pulling younger customers. The other side of that coin is that the cable companies they are competing with are terrible and have been crapping all over those same subs for years so who knows. I just recently left FIOS due to price and went back to CV and to be honest Verizon wouldve had me back in a few months but the problems Ive had since cancelling with fees and garbage have made me stay with CV so far and really write FIOS off again.