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pathpingpong

join:2011-12-15

reply to ultim_8

Re: [AZ] modem frequently restarting because of UDP cap?

said by ultim_8 :
...I do know that if you're at 100% upload the modem will drop packets. Some of that traffic might be "maintenance"...

I like that idea and wish it were that simple, but the Terayon restarted even with low bandwidth connections.

said by lilstone87 :
...save yourself the trouble and buy a D3 modem...
...as for a D3 modem of choice, if you buy one from cox. It will most likely be a Cisco DPC3010...

Purchased a new DPC3010 from the Cox store today.
I am disappointed that its firmware doesn't allow customers to see the log or other diagnostic information, but so far it has not restarted.

Hopefully I won't see this problem again for another 7 years.

Thank you for your opinions on this matter.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Good choice in modem. the cisco is a fine modem.
its COX not cisco thats locking it down.



DrDrew
So that others may surf.

join:2009-01-28
SoCal
kudos:8

2 edits

said by dvd536:

Good choice in modem. the cisco is a fine modem.
its COX not cisco thats locking it down.

It's actually the default modem settings from Cisco that locks the modem down. The SA modems before Cisco bought the company did the same, as did the original Linksys modems which were based on the same hardware as the SA modems. Google "webstar feature is not enabled" for examples.

The modem has 3 levels of diagnostic screen access, by default it's set to the middle level, limited diagnostics. There's also a wide open setting and a locked out setting.

Cox can fix it by sending specific codes in the config file for those modems, but most other modems don't need them as they're wide open by default.
--
If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

said by DrDrew:

said by dvd536:

Good choice in modem. the cisco is a fine modem.
its COX not cisco thats locking it down.

It's actually the default modem settings from Cisco that locks the modem down. The SA modems before Cisco bought the company did the same, as did the original Linksys modems which were based on the same hardware as the SA modems. Google "webstar feature is not enabled" for examples.

The modem has 3 levels of diagnostic screen access, by default it's set to the middle level, limited diagnostics. There's also a wide open setting and a locked out setting.

Cox can fix it by sending specific codes in the config file for those modems, but most other modems don't need them as they're wide open by default.

I had it the day i got my modem. I could see the frequencies the modem was using and there was an option to select what upstream freq i wanted to use. that all went away at midnight when the modem got the cox firmware.


DrDrew
So that others may surf.

join:2009-01-28
SoCal
kudos:8

said by dvd536:

I had it the day i got my modem. I could see the frequencies the modem was using and there was an option to select what upstream freq i wanted to use. that all went away at midnight when the modem got the cox firmware.

I've been using SA, now Cisco, modems since about 2000 and it's been pretty consistent in that lock down most of that time, no matter which provider I've been on; Adelphia, Comcast, Charter, or TWC. It's also a very common complaint about SA modems across all providers.

I used to have a PDF file from SA that explained it all. Can't find it now.
--
If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes.

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