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 r81984Fair and BalancedPremium join:2001-11-14 Katy, TX Reviews:
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| reply to jjoshua
Re: [Rant] Billed for medical service over 1 year later! said by jjoshua:You are responsible for paying your doctor.
The next time, pay for all services in full and recover the money from your insurance company yourself. Then, you're the only person accountable for getting reimbursed. Wrong if they code or submit the claim wrong then it is 100% on the doctors office, not the customer. If they did it right, customer pays nothing. Since they made the mistake they need to eat the cost.
It is the doctors responsiblity to fill out forms correctly and make sure deadlines are met. That is why they pay for a good office staff and not some moron off the street. They cant screw up the process then expect to take you to collections.
If they take it to collections you should easily get it off your record. You have to write letters to the credit bureau's and to the collection company to fix everything. -- ...brought to you by Carl's Jr. | |  AVDRespice, Adspice, ProspicePremium join:2003-02-06 Onion, NJ kudos:1 | said by r81984:said by jjoshua:You are responsible for paying your doctor.
The next time, pay for all services in full and recover the money from your insurance company yourself. Then, you're the only person accountable for getting reimbursed. Wrong if they code or submit the claim wrong then it is 100% on the doctors office, not the customer. If they did it right, customer pays nothing. Since they made the mistake they need to eat the cost. It is the doctors responsiblity to fill out forms correctly and make sure deadlines are met. That is why they pay for a good office staff and not some moron off the street. They cant screw up the process then expect to take you to collections. If they take it to collections you should easily get it off your record. You have to write letters to the credit bureau's and to the collection company to fix everything. depends on the state. -- --Standard disclaimers apply.-- google this "(sqrt(cos(x))*cos(200*x)+sqrt(abs(x))-0.7)*(4-x*x)^0.01, sqrt(9-x^2), -sqrt(9-x^2)" | |  FronkmanAn Apple a day keeps the doctor awayPremium join:2003-06-23 Saint Louis, MO | reply to r81984 said by r81984:said by jjoshua:You are responsible for paying your doctor.
The next time, pay for all services in full and recover the money from your insurance company yourself. Then, you're the only person accountable for getting reimbursed. Wrong if they code or submit the claim wrong then it is 100% on the doctors office, not the customer. If they did it right, customer pays nothing. Since they made the mistake they need to eat the cost. It is the doctors responsiblity to fill out forms correctly and make sure deadlines are met. That is why they pay for a good office staff and not some moron off the street. They cant screw up the process then expect to take you to collections. the single biggest mistake doctors ever made was to accept reimbursement directly from the insurance companies.
in the "old days" you went to the doctor, paid the doctor and then sent the bill off to the insurance company to be reimbursed.
this makes sense because when you go to the doctor you are agreeing to PAY for a service, the same way that going to a movie means that you are agreeing to PAY for that service.
in this situation people took ownership of their financial obligation to the doctor. the doctor is not seeing you out of the goodness of his heart nor is he an employee of the insurance company (in most cases). the doctor is a small business providing you with a service in exchange for a fee.
however, when the insurance company pays the doctor directly it removes this connection between the doctor and patient and turns it into a convoluted paperwork nightmare between the doctor and the patient's insurance company.
if you still had to pay the bill upfront you would never dream of taking months to pay it, nor would you generate dozens of forms for the doctor to fill questioning his practice of medicine, nor would you refuse to pay the doctor after you had seen him just because he coded your diagnosis of migraine headache with a 346.02 (migraine with aura, without mention of intractable migraine with status migrainosus) instead of a 346.03 (migraine with aura, with intractable migraine, so stated, with status migrainosus). however, that is what the insurance companies do. ALL OF THE TIME.
let's say you own a store that sells refrigerators and i buy a really nice $2000 fridge. lets say your phone line is down that day and you write down my credit card number so that you can run it in a few days when your phone service is repaired. lets say in the process you accidentally miss one of the numbers in the credit card. is it outrageous for you to call me in a few weeks and say, "hey give me your number again" or does the fridge become mine for free because you made an error?
let's extend it further to the insurance company example. lets say i buy the $2000 fridge and i tell you "i will give you $15 now, but in a few months my friend will give you the rest." then for the next two weeks, my friend sends you dozens of pages of forms to fill out justifying why i needed such an expensive fridge and why you couldn't have sold me a minifridge or a generic brand fridge instead. then, 6 months from now, what should you do when my friend only pays you $1000?
i do think that there should be a price list for various health care needs at your doctor's office. the price will be different in los angeles for instance, than it is in cedar rapids (the same way that gas and milk are different in those places). you could shop around and find the lowest priced doctor. however, you shouldn't be surprised if your ultra-cheap doctor works out about as well as cheap chinese watch from the dollar store.
better yet, we could have a single financial entity that covered all medical expenses for every person regardless of his or her wealth. this "insurance pool" would consist of every man, woman and child in the USA, the absolute best case of distributed risk. doctors would agree to fixed reimbursement for every conceivable test, procedure and exam. no one would go bankrupt due to health care debt. hospitals would never charge inflated prices for tylenol, IV fluids or CT scans. 30% of health care dollars would not be skimmed off the top as "administrative costs" (vs. 5% for the VA system, currently the best in the world). what a shocking and surprising idea that would be! -- Everyone should own a Mac! Go Bucks! | |  r81984Fair and BalancedPremium join:2001-11-14 Katy, TX Reviews:
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| Your analogies dont work.
The doctor is an in-network doctor and agrees to the insurance companies system and payments to accept their patients. They lookup the procedure codes in the system to make sure it is covered and any time they are in doubt they can phone in to get pre-approval to ensure they will be paid. If they make a mistake that is on them not the patient. For a doctors office "it pays to not make mistakes" and that is why they need good office staff.
As for your fridge anology, it would be more like I want to buy your $2000 fridge (and once it is installed it can never be removed without destroying it) do you take my insurance? The store verifies the insurance will pay for it by giving the code for model FD3800-39. They permantly install it in your house and now it cant be removed. Then the store finds out they made a huge mistake, they installed the wrong fridge model FD39000-38 and the insurance does not cover that so they will not be paid. Since the fridge is permament they cant get it back and they lose money since they gave the wrong service. The store has no ground to stand on now asking the customer for $2000 when the customer would have never gotten the fridge if it was not covered by the insurance and the store TOLD THEM it would be covered.
Since this is capitalism people are most likely going to choose the doctor that has their shit together and does not make them pay up front to be reimbursed later.
I do agree about a single payer type insurance pool system where everyone pays and you dont have to worry about coverage problems. -- ...brought to you by Carl's Jr. | | |
|  r81984Fair and BalancedPremium join:2001-11-14 Katy, TX Reviews:
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| reply to Fronkman Oddly enough this week a friend of mine is in this situation. He daughter needed her wisdom teeth removed. The dentist said it would be covered under medical insurance 100%. They called the insurance company on the phone and verified the wisdom teeth code and were told it was approved. They told my friend it was approved so they had it done same day.
Then after the fact the doctors office said his medical insurance denied it so they put the claim in under his dental with only covered 80% and they wanted him to pay the difference.
All they had for verification was their internal pre-approval form that was not signed by Cigna Insurance, but they hand wrote the name "Craig" and the insurance phone number - no employee ID or email or fax for the approval. They gave everything to my friend and he faxed in the appeal as the doctor did not volunteer to do it. Later we called Cigna and they said the provider should of appealed for payment instead of the patient doing it.
In the end, I told my friend if Cigna still refuses to pay to tell the Dentist to screw off and not pay them 1 penny as they messed up somewhere and he should not have had to pay. BTW he never would have had the procedure right now if it was not covered 100%. The Dentist talked him into it to do it right now instead of waiting and told him 100% was covered and it was all approved.
Based on writing the name "craig" makes it seem like they actually did not have any pre approval and they lied just to get him to OK the procedure for his daughter. The amount they want him to pay is $400. -- ...brought to you by Carl's Jr. | |
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