 | reply to CableTool
Re: [Caps] Please sign the petition to raise or eliminate the ca Add some iPhone/iPad updates in there, updates on several computers etc and that cap becomes more of a hindrance to some. -- »www.TheExoticFish.com »www.ImTan.info |
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 DarkLogixTexan and ProudPremium join:2008-10-23 Baytown, TX kudos:3 | reply to CableTool That meter must be off |
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 | reply to ExoticFish said by ExoticFish:Add some iPhone/iPad updates in there, updates on several computers etc and that cap becomes more of a hindrance to some. What? Updates on pc and iOS devices are mere kilobytes or megabytes and NOT gigabytes.....
Watch 2 HD videos a day for 30 days OR download movies, applications is whats going to reach your cap |
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| reply to DarkLogix Definitely! I have a similar setup, and our house is routinely doing at least 10-15 GB per day! -- »www.caryontech.com |
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 nerdburgPremium join:2009-08-20 Schuylkill Haven, PA kudos:1 | reply to CableTool said by CableTool:Even by the comments in this tech savvy group... 250 is fine. We all hate the very IDEA of a limit or cap... but its affects is nil. Are we playing a game of who's is bigger? What is fine for you is not fine for everyone else or people wouldn't be complaining about it. For me, I've reached or exceeded the cap every single month for the past year. I'm not an "average" user which is why I pay for an extreme tier.
And "This Cap, as described, affects less then 1% of the userbase" is what Comcast claimed in 2008, it stands to reason that that has changed significantly. |
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 JohnInSJPremium join:2003-09-22 San Jose, CA Reviews:
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| reply to nerdburg said by nerdburg:I could get 22/5 for the same $ as 50/10 residential--about $100/month. 50/10 business class is $189/month. Yep. The 12/2 and 22/5 business class delta over UNBUNDLED residential is $20 and $30. At 50/10 the unbundled delta is $80. The 100/10 business class is priced like you're gonna pull tens to hundreds of TB/mo through it.
People compare apples to sticks (bundled discount promo rates to business class) because it makes the difference seem much larger.
I still agree completely, you SHOULD be able to pay that delta on top of whatever you are paying for residential and get uncapped service without losing your bundle, needing to set up completely different accounts, etc. You should still get the crappy residential support as well. -- My place : »www.schettino.us |
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 nerdburgPremium join:2009-08-20 Schuylkill Haven, PA kudos:1 1 edit | reply to medbuyer have you tried the 22/5 biz though? or did you have 50/10 ever since you subscribed? I had 6/1, 8/2, 12/2, 16/2 and most recently 22/5 (I've been a customer for a long time). There isn't any difference between residential and business performance tho, the only difference is that Comcast does the paperwork differently. I could switch over to business and get less bandwidth and no cap for the same money. I'll probably do this eventually. I've been waiting for Comcast Security to call me and bitch about my usage first tho (I've exceeded the cap for 12 months in a row.)
As far as my families usage: if you can do it on-line we do. We don't do anything illegal (no torrents, illegal downloads) We do a lot of Netflix, Amazon, Hulu, IP TV (we don't watch any broadcast/cable TV). One of my kids does the cyber school thing, Steam etc. 3 teenagers and one dad that are gamers...it's not unusual to everyone in my family to be on-line at the same time doing something. My usage is usually around 280GB a month, but it's been as high as 480GB.
I don't really have a problem switching over to Business Class, but I don't think I should need to do that. I also don't think it's fair for customers that have bundled services either. |
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Re: [Caps] Please sign the petition to raise or eliminate the ca said by JohnInSJ:said by ExoticFish:Is raising the cap going to have a negative effect on YOU ? If it raises his price, then yeah. That's already happened here, with no cap increase - 12/2 and 16/4 both went up $4 this month. |
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 CableToolPoorly Representing MYSELF.Premium join:2004-11-12 | reply to nerdburg said by nerdburg:said by CableTool:Even by the comments in this tech savvy group... 250 is fine. We all hate the very IDEA of a limit or cap... but its affects is nil. Are we playing a game of who's is bigger? What is fine for you is not fine for everyone else or people wouldn't be complaining about it. For me, I've reached or exceeded the cap every single month for the past year. I'm not an "average" user which is why I pay for an extreme tier. And "This Cap, as described, affects less then 1% of the userbase" is what Comcast claimed in 2008, it stands to reason that that has changed significantly. No, It isnt a "whose is bigger" its quite the opposite. Its the "what is average use" and should the policy be changed due to the exceptions as opposed to the average. And by your own volition- You are NOT an average user. Not sure how many policies or networks are managed by the NON-Average event.
Im just stating, or restating, what others have already. I think whats fine for me, on average, is what is fine for most. Hence the majority of replies in this thread stating 250 is fine.
I agree more and more traffic is being driven through the pipes and monthly usage will increase ON AVERAGE over time. And Im sure at that time the cap will be raised or metered pricing will rear its ugly head.
But to re-CAP... your use isnt average, hence YOU exceed the cap, hence YOU want the cap raised. -- CableTechs.org/"Horrible People with Integrity" |
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 nerdburgPremium join:2009-08-20 Schuylkill Haven, PA kudos:1 | But to re-CAP... your use isnt average, hence YOU exceed the cap, hence YOU want the cap raised. And conversely you don't want the cap raised because it doesn't affect you. So what? Comcast should base their policy on your usage? You have absolutely no way of quantifying what "average usage" is unless Comcast is sharing numbers with you, so the argument about average usage is pointless. And if your claim is true that there are so few of us coming up against the cap, then there isn't much point to the cap then. Raise the cap and the 8 or 10 of us "extreme" users can go about our lives w/o worrying about how much data we're using.
I'm simply asking that Comcast re-evaluate the cap like they promised to do in 2008. |
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 tshirtPremium,MVM join:2004-07-11 Snohomish, WA kudos:3 Reviews:
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| Nerd, It possible, even likely, that they are constantly re-evaluating the cap PRIVATELY. And they are using hard numbers, knowing exactly the total aggregate, peak, average per minute/user/node/etc.. They also know their bandwidth cost, and have very good estimates on the capital costs LIKELY to upgrade the network to add 2x/4x/6x/Xx capacity to MOST areas.
The other thing they know is making the re-evaluation process public is only likely to bring MOSTLY negitive PR, as most won't care, and those that do would still scream loudly at a 10x increase.
Of course they know that besides the cost, upgrades can add product value and bring in additional revenue. So the balance is what creates the best goodwill and highest total return with the least investment on a reasonable timeline. so far, resdential and business tiers fill the bill for everyone.
You are asking them to make a large change to their (apparently) sucessful marketing plan and charge everyone the cost, however what they offer you and the rest of the 1% is the choice of paying a modest additional charge to be unlimited, which allows the other 99% to remain at their current rate. Given all the negativity for ANY little rate increase, I can understand why they don't even acknowledge requests/petitions like yours. |
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 JohnInSJPremium join:2003-09-22 San Jose, CA Reviews:
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| reply to GTFan said by GTFan:said by JohnInSJ:said by ExoticFish:Is raising the cap going to have a negative effect on YOU ? If it raises his price, then yeah. That's already happened here, with no cap increase - 12/2 and 16/4 both went up $4 this month. yep, so if they went up $20 for no cap, you would be
a) happy b) sad c) screaming about how unfair the increase was -- My place : »www.schettino.us |
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 CableToolPoorly Representing MYSELF.Premium join:2004-11-12 | reply to nerdburg said by nerdburg:But to re-CAP... your use isnt average, hence YOU exceed the cap, hence YOU want the cap raised. And conversely you don't want the cap raised because it doesn't affect you. So what? Comcast should base their policy on your usage? You have absolutely no way of quantifying what "average usage" is unless Comcast is sharing numbers with you, so the argument about average usage is pointless. Im not saying I DONT want the cap raised, I said it doesnt NEED to be raised. If they did or didnt it wouldnt affect me and the MAJORITY of the users.
I actually can quantify what average use is. But since it isnt published by Comcast anywhere- Im not going to be the one asshat to do it.
As T-Shirt stated, your assumption is they didnt re-evaluate the cap or that they do not constantly ( And I mean DAILY) evaluate usage, saturation, peak performance, etc... They do. -- CableTechs.org/"Horrible People with Integrity" |
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 nerdburgPremium join:2009-08-20 Schuylkill Haven, PA kudos:1 1 edit | I actually can quantify what average use is. How? |
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 nerdburgPremium join:2009-08-20 Schuylkill Haven, PA kudos:1 | reply to tshirt said by tshirt:Given all the negativity for ANY little rate increase, I can understand why they don't even acknowledge requests/petitions like yours. I honestly don't understand this argument. I already pay a premium like every other Extreme user. If only 1% of all users hit the cap, then why would there be an addition cost for any customers if they raise the cap? Are the 1% all Extreme users? Maybe half of the 1% are Extreme users? So if 0.5% of users get double the data--would that lead to an increase for everyone? Extreme users already pay a 40-50% premium. If I switch to business and pay what I pay now, how does that change anything for anybody other than the way Comcast does its paperwork? Comcast would be making LESS money from me since I get all the data I want. How does that benefit Comcast? Does Comcast have to increase rates for everyone if I switch to business class? |
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 | I think most of us know by now that the cap has nothing to do with speeds or available bandwidth on the network, it's all about protecting the video business. |
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 quatrixPremium join:2005-02-11 South FL kudos:2 | reply to nerdburg Let's be realistic. A small percentage of people who hit the cap have legitimate reasons for doing so. Most are downloading stuff that they shouldn't. Even if you're the exception, I shouldn't have to subsidize heavy users. In our home we have four routers, five PCs, one full-time telecommuter, one part-time telecommuter, a streaming TV service, a lot of Steam games, an online student who has to download huge lecture videos, etc., but we rarely go over 50 GB.
It has nothing to do with speed either. People always argue that faster speeds should mean higher caps. This argument again generally comes from people who are doing something questionable. I pay for faster service so I can download stuff faster, not download stuff that I wouldn't have downloaded anyway.
said by CableTool:We all hate the very IDEA of a limit or cap... but its affects is nil. No, not all of us hate the idea. |
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 JohnInSJPremium join:2003-09-22 San Jose, CA Reviews:
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| reply to GTFan said by GTFan:I think most of us know by now that the cap has nothing to do with speeds or available bandwidth on the network, it's all about protecting the video business. Oh we do, do we? We KNOW this? Really? -- My place : »www.schettino.us |
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 | reply to nerdburg you know what, if and when Comcast raises the cap to say, 500GB across all resi tiers.
heavy users will again saturate that cap faster than any other normal / average user and will be ranting again for a higher cap.
don't get me wrong, I agree our internet should be unlimited and or un-metered but trying to wage a battle against a giant like Comcast can be futile and might even bring some more "intelligent" marketing / sales tactics that will bring even more headaches. |
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