[speed/latency] Intermittent Slowdowns/Connection issue I posted this in the Verizon Direct Forum on Saturday and haven't had a response yet:
I've noticed slow downs/connection problems while using the internet (gaming and downloads). While gaming on the PS3, I've been disconnected due to connection issues. I have also attempted to download large files on my pc and the speed will go down to almost 0, then resume to full speed after a minute. I suspect a network issue since I've had this problem since Thursday.
My dsl modem is in bridge mode connected to a linksys router and all machines are connected through ethernet.
Here are my transceiver stats:
Transceiver Revision: 188.8.131.52
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 3360 864
Margin (dB) 13.0 10.0
Line Attenuation (dB) 30.0 18.0
Transmit Power (dBm) 13.6 11.9
I also did a tracert to yahoo and verizon.net when I noticed download issues. I stopped the download and then performed the tracert included in the attachment. Are there any other tests I can perform before swapping out equipment? It seems like a Verizon network issue.
Thanks for the help.
Edit--This is in Delware County, PA
North Tonawanda, NY
It does look like there is some sort of network issues involving congestion or faulty equipment at first. Are you on a Wireless connection at all? The latency to the Linksys router is unusually high. That should be 1ms or less.
I was wireless at the time since my modem is in the basement. I'm going to borrow another westell 327w today to rule out the modem (doubt it since I've seen maybe 2 others have this problem since the 12th). I'm hoping to hear back from someone in the Chronic Intermittent Group on Monday. Otherwise, Comcast will be my only other choice until FIOS arrives......
Well....connected another dsl modem and the same results with random lag. I've already swapped routers and ethernet cables, the only thing left is a problem in Verizon's network.
reply to genepool
Received a call from the Maintenance Control Office, I was switched over to a different router but the problem remains. My ticket was sent back to the MCO group, I should here back from someone tomorrow.
reply to genepool
I was changed to a different port/equipment today. The tech said the problem might be due to congestion. Also, the equipment I'm being switched to is newer. I did notice a different server in my tracert to verizon.net now. I'll report back tomorrow to see if the problem is gone. I will be calling back because my data path was set back to Interleave from Fast.