reply to drgonz
Re: Acanac, we need to talk.... @drgonz, i know how you feel bro, going onto my 3rd week without internet and acanac still hasn't given me a fedex # and i'm still at step 1 of the shipping process for 3 weeks now.
they should probably be honest to customers and say "expect your modem within 3 days to 1 month" instead of saying 3-4 days.
@PKing22, What has worked for me was to just keep calling the sales department. It takes a few calls, but each call puts the process through a step at a time. It's a tough road, but if you keep annoying them enough, you get want you want. It's sad but true...
drgonz you have your modem now don't you? Just checking because when i checked fedex it said it was delivered.
reply to PKing22
PKing22 not sure what the hold up was as I am not in shipping, but I checked for you this morning(checked my emails as I asked shipping what was going on with your modem) and your modem was shipped out yesterday. You should have that by today since it comes out through Fedex,