 TigerLordResident pentaxianPremium,Mod
join:2002-06-09
Canada
kudos:6
 ·ELECTRONICBOX
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Videotron
1 edit | Dyson: upright vs canister? The time for me has finally come... my first Dyson vacuum purchase. I've wanted one for such a long time, and now that I am moving in a new place, it's time to make the move.
I'm a little overwhelmed by all the models and reviews I've read. I was wondering if anyone here had any experience with both canister and upright models, and pitch in on which they think is "better"? Considering either the DC25 or DC28 especially.
I realize better is a very subjective term, so let me elaborate. Suction is supposedly better in the upright model, but some people complain it is heavy. I'm 6'1" and strong, so weight is not an issue. I also do not have any stairs where I am going. It's a condo.
I heard the upright ball model work well, but I'm concerned at all the recent 1 star reviews I've read on Amazon. Anyone I know who owns a Dyson rave about it, but they've all had it for years.
Is it possible the build quality recently took a nosedive? Or are they just whiny customers expecting miracles? |
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 John97Over The Hills And Far AwayPremium
join:2000-11-14
Spring Hill, FL
 ·Bright House
| My parents bought a Dyson DC33 last year. Two months in, it died. They took it to a repair shop specified by Dyson. They said it needed a control board and the part was on backorder and it could be 2-3 months before they could get one. This was unacceptable, and a phone call was placed to Dyson directly. After alot of drama, the unit was picked up from the local shop and sent directly to Dyson. Got it back a month later.
The experience my parents had scared me off Dyson when my wife started squawking at me about needing a new vacuum for the upstairs bedrooms, so I bought an LG. They came out with a line to compete with Dyson.
I bought this one:
»www.amazon.com/LG-Kompressor-Upr···03GZGOHY
We really like it.
We have a relative staying with us temporarily who brought a DC17, which we have been using downstairs. It seems to work ok, but we both like the LG unit alot more.
When our relative leaves and takes the DC17, I'm going to probably buy another LG for use downstairs.
»www.amazon.com/LG-Kompressor-Upr···04B9LX5W
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TigerLordResident pentaxianPremium,Mod
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| It's quite alarming, because the most recent reviews on most vacuums, including your LG, are all disappointed customers. You often read how quick they break, how unhelpful customer service is, etc. etc.
For 700$ on a vacuum, (which is what the DC28 costs in Canada... we get royally fooked on appliance prices here) I expect absolute flawless performance. |
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John97Over The Hills And Far AwayPremium
join:2000-11-14
Spring Hill, FL Reviews:
·Bright House
| I agree, and I just noticed those last few bad reviews of the LG. When I bought it, I couldn't find any. We love the thing. The 5-year warranty (like Dyson) still makes me comfortable.
One thing that caught my eye recently is that there are an awful lot of refurbished Dysons for sale online. Woot.com seems to have one listed almost every other day. They only warranty the refurbs for 6-months.
I bought the LG from Sears, so I can take it there for service since they fix everything they sell. When I bought it, I told the salesguy about my parents' experience with Dyson (which Sears also sells). He told me that if they had bought from there, they would have just given them another one if it couldn't be repaired in a timely manner.
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So put me on a highway, and show me a sign.
And take it to the limit one more time... |
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TigerLordResident pentaxianPremium,Mod
join:2002-06-09
Canada
kudos:6 | reply to TigerLord
I'm also considering Miele models. The reviews aren't as polarized and the price range is almost identical. It's worth exploring, because if I am about to spend two car payments on a vacuum, it better last! |
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| reply to TigerLord
I have the upright DC25 (a couple of years now). Had the canister first, but my apartment is too small and the canister would catch on the edges of everything it pass by making it hard to use.
I like the upright, it's light weight and it takes about 10 min. to do the apartment. You don't have to adjust the height going from carpets to floor and has very strong suction (be careful, have a few bare patches in the carpet because of that).
The only things I don't like is when using the hose, the powerful suction causes the hose to pull back. I have to hall the hose over my shoulder and hold it with one hand while the other hand moves the attachment around to clean. And emptying the clear bin is not as simple as holding it over the garbage and pushing a button, well not if you have people in your house hold with long hair (long hair wraps around the inside cylinder and has to be pulled out by hand).
The Dyson is the only good vacuum I've had, the others were a cheap Kenmore upright and a Hover upright. The Dyson has been the best so far.
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| reply to TigerLord
I have the DC25 Animal version. It's worked great except for a switch going out. Took it to the repair shop and had it back in 2 weeks. Thing actually worked a lot better after being repaired. With 3 dogs and once a week vacuuming it's amazing what the thing picks up. |
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 bryank
join:2000-03-23
Plainfield, IL
·Comcast Formerl..
| reply to TigerLord
I've owned several different vacuums (Hoover, Kirby, & now Dyson) and we just love our Dyson. We've had our Dyson Animal for about 8 years now and it works just as good as when we bought it. I did have to replace the hose recently from normal wear and tear, but it was a minimal cost. The greatest part about Dyson's is how quickly they come apart to clean out and the suction is amazing!
Having 2 cats and 2 kids, I don't think I would ever go without a Dyson. Now as for the question at hand, I think upright. I just don't get the canister models; seems to be clumsy. |
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| reply to TigerLord
said by TigerLord:I'm also considering Miele models. The reviews aren't as polarized and the price range is almost identical. It's worth exploring, because if I am about to spend two car payments on a vacuum, it better last!
Go with the Miele. Dyson is overhyped "technology" with little performance benefit. Don't believe me? Take your old vacuum (with the clogged bag, dull roller, slipping belt, etc.) and vacuum a room. Buy the cheapest POS you can find. You will also be "amazed" at what it picks up. Why? Because your old machine was in disrepair and the new one is, well, new.
Also decide if you want bagless or bagged. One of the things I hated about our bagless was it didn't have much capacity. So you would have to empty it quite frequently. Then there was the stink. Despite claims it always stank and we had to wash the plastic pieces quite frequently. Then there was the dust cloud when you dumped it. In short, it sucked a$$.
Gave up the bagless junk and went with a Kenmore Progressive (which is a Panasonic IIRC) that has a real bag. I change the bag maybe 2-3x a year when it's full or stinks. No dust cloud, no nothing. Pop it out and into the trash. Pop a new one in and were good to go. No cleaning plastic and waiting for it to dry.
You can keep the bagless junk - bags are much easier to deal with. |
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TigerLordResident pentaxianPremium,Mod
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| I do agree that Dyson has a powerful PR machine behind it and I'm sure a lot of the 5 star reviews are buyers suffering from the placebo effect -- the hive mind attitude.
There are arguments to be made for bagless models because it is true that filled bags will reduce suction and cost of bags add up over time, but as I have mentioned, I've read VERY little criticism on Miele vacuums, the reviews are overwhelmingly positive while Dyson's are highly polarized depending of model.
The Dysons do look cooler and more modern, but int he end, it's all about the performance. Thanks for your input! |
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wthPremium
join:2002-02-20
Iowa City,IA | reply to TigerLord
Our 6 year old DC07 works well and has had no problems. |
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 IIIBradIIIComm M-E-L Instr
join:2000-09-28
Greer, SC | reply to TigerLord
Check Consumer Reports vacuum ratings before buying - they didn't seem too impressed with the Dysons. |
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disy
join:2003-01-02
Norwalk, CT | reply to TigerLord
Our Miele is fantastic....went crazy and got the silver Capricorn and it has been fantastic - love the ability to increase and decrease suction depending upon the surface/fabric you are vacuum cleaning and I also think it is quiet compared to other vacuums |
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 SparkChaserPremium
join:2000-06-06
Downingtown, PA
kudos:3 | reply to TigerLord
I haven't seen the Oreck mentioned. Not good? Cost too much? |
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| reply to TigerLord
said by TigerLord:I do agree that Dyson has a powerful PR machine behind it and I'm sure a lot of the 5 star reviews are buyers suffering from the placebo effect -- the hive mind attitude. That's kind of where we were at with Dyson. Most vac reviews have that - you buy a new one because you think your old one isn't working well. Vacuums are such simple machines it's probably lack of maintenance or clogged up hoses that are the real issue. So any brand new machine is going to be better than an old one. A car with 100k miles will feel worse than one new right off the lot.
And Dyson does have great PR - make up a problem ("Loss of suction") and target those that have a great need - animal people with a machine "just for them".
quote:
There are arguments to be made for bagless models because it is true that filled bags will reduce suction and cost of bags add up over time, but as I have mentioned, I've read VERY little criticism on Miele vacuums, the reviews are overwhelmingly positive while Dyson's are highly polarized depending of model.
Our Kenmore has a light that tells you when to change the bag. We have a dog and a cat and carpet throughout the house. I think I change the bag about 2x a year usually when the smell is bad or the light comes on. Have not really noticed that much loss of suction. It will still get the dog hair on the linoleum in the kitchen very well when the light is on.
The thing for me is less dust when I empty the bag. With the bagless (Hoover Savvy) I'd go outside the house, dump the cup into the trash can and a cloud would appear. Tap it and it's filter and another cloud. All the crap you were trying to get rid of. Then after a while the whole thing would stink so I'd take it to the basement and soak things in the slop sink. Some bagless models also have filters to clean and change
With the bag I toss it in the trash when I am done and there is no dust cloud, no cleaning other parts, no nothing. Sure I have to remember to hit Sears up for bags once or twice a year but I'm at the mall that often so it's OK by me.
quote:
The Dysons do look cooler and more modern, but int he end, it's all about the performance. Thanks for your input!
True - but the Mieles have that Germanic Industrial Design thing going on too.  |
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| Have to agree with itguy05 guy above. Had my Kenmore for about 12 years now. Only thing I had to change was a belt on the powered vacuum head last year. Think I paid 300 or 350$ for it back then and it was a high amperage model.
I would really have to be in love with vacuuming to spend about 800$ on a vacuum. Not going to happen.
My wife had one of those canister bagless types. It's exactly like what itguy05 mentioned above when emptying it. We both hated emptying it. We tossed hers. I would only use a bag model.
With Kenmore, the sears guarantee's are straight up. For repair, every corner repair shop has the parts stocked since I do believe Kenmore and Electrolux are about the same, Or likely just rebranded.
Really, I can't see myself putting down 800 on those over-hyped things.
When you think about it, a cleaning lady will charge you 50$ for 3-hrs or so of house work. Save your money, buy a 350$-Kenmore and get a cleaning lady in your place one a week or every two weeks with the money saved. It will go further for you. |
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 Spork
join:2011-07-13
Methuen, MA | reply to TigerLord
We bought a DC25 last month. It was our first Dyson. We had a 5 year old cyclonic Hoover but it just wasn't getting everything up. We just used the Hoover the day before the Dyson arrived. It was crazy how much the Dyson got out of seeming 'clean' carpet. We suspected that was the case and that's why we got the Dyson. We found it online brand-new for $400 with a retail price of $550. So far we've used it 4-5 times with amazing results. I'm still in shock we spend $400 on a vacuum but it does work great.
I'd recommend the DC25 as good vacuum.
»www.abcvacuumwarehouse.com/vacde···BID=2167
Price went up to $450 but still a good deal.
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 cdruGo ColtsPremium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7 | reply to John97
said by John97:They said it needed a control board and the part was on backorder and it could be 2-3 months before they could get one. WTF does a vacuum need a control board for? On. Off. There's nothing else to control. |
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| reply to TigerLord
I have gotten all my vacuum cleaners from the trash for the last 20 years. Most just needed a good cleaning, belt, or power cord repair. I have a nice Dirt Devil Upright with hose and attachments, a Hoover Upright, and I have given at least 5 or 6 other nice ones away. Who needs to spend $800 for a $200 vacuum that you can get for free at the curb. |
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Spork
join:2011-07-13
Methuen, MA | said by 8744675:I have gotten all my vacuum cleaners from the trash for the last 20 years. Most just needed a good cleaning, belt, or power cord repair. I have a nice Dirt Devil Upright with hose and attachments, a Hoover Upright, and I have given at least 5 or 6 other nice ones away. Who needs to spend $800 for a $200 vacuum that you can get for free at the curb.
Like everything it depends on what level of 'clean' you want to achieve. The Dyson is a step above anything else in what it can do for you. If a mid quality 'clean' is satisfactory for you then by all means dumpster dive for gold. We won't go back to a normal vacuum again after trying a Dyson. If you want to come up to Massachusetts we'll give you our old vacuum which is still a great cyclonic Hoover but it fails to achieve the 'clean' we want.
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"We are the Borg. You WILL be assimilated!" -ST:TNG |
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