| reply to DilbertE
Re: DCX3400 Missing Primary Address Uh, call your cable co & ask them??? Maybe the box is bad & they might need to replace it... |
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| I'm only renting the cable card, my DCX3400. |
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 DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | said by DilbertE:I'm only renting the cable card, my DCX3400.
What provider?
You said the firmware was the same, but what about the guide software version?
What is the "state" listed in the interactive info diagnostics page?
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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| Thanks - the "state" in the interactive page is INIT_WAIT_DC_OR_ on the one that works and the other is UNCONFIG. If these are not right, how can it be corrected ? |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8
2 edits | said by DilbertE:Thanks - the "state" in the interactive page is INIT_WAIT_DC_OR_ on the one that works and the other is UNCONFIG. If these are not right, how can it be corrected ?
The box is waiting for communication from the DHCP server.
What is the forward OOB channel on both boxes?
Chances are the UNCONFIG box never will since its Unit Authorization (UA) number isn't listed in the local DAC since it isn't a cable company unit.The cable card itself is more then likely listed as a 1-way device on the DAC.
What cable company is it? Only a very few small ones allow customer purchased cable boxes.
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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| Where can I find that ? Configuration or power off + select? |
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| reply to DrDrew
Both Comcast. |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | reply to DilbertE
said by DilbertE:Where can I find that ? Configuration or power off + select?
General description of diagnostic menus can be found here:
»ww2.cox.com/support/print_media/···uide.pdf
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | reply to DilbertE
Comcast won't authorize customer owned cable boxes, other than Tivo and Moxi. Good luck. |
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| reply to DrDrew
The forward 00B channel is 75.25 on both boxes. |
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1 edit | reply to DrDrew
Not a problem - not Comcast customers. |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | reply to DilbertE
said by DilbertE:The forward 00B channel is 75.25 on both boxes.
What I THINK it really comes down to is that the Comcast box is listed in their DAC (box controller) as a 2-way device. That tells the box it's and "interactive" 2-way device and to request an IP address. YOUR box isn't list in their DAC, just the CableCARD is, so the box is NOT told it's interactive and to request an IP. Your box will just be used as a 1-way device.
Without listing your box in the Comcast DAC, which they won't do as far as I know, it'll never be instructed to be interactive and request an IP.
Without 2-way interactivity enabled you won't get SDV or VOD, even if it's the same box.
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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| but one works fine. Same boxes, just rent cable cards. |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | said by DilbertE:but one works fine. Same boxes, just rent cable cards.
One belongs to Comcast and is properly registered in their system. The other belongs to you and isn't registered in Comcast's system.
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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| Both have Comcast labels. Just did an experiment, switched the cable cards on both boxes. After waiting a long time SDV did not work on either. All other channels worked. Then returned the cable cards to the original boxes and the one still won't display SDV channels and the other works again perfectly. I am not sure what this proves. Why wouldn't the box you refer to "belongs to me" not work with other cable card? |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | Where did you get the Comcast box you put the CableCARD in? |
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| Both from the internet, the one that works 2000 miles West, California and the other 300 miles South, Illinois. Both cable cards renting from our provider. Maybe should have got both from California ? So there is no way to make this device 2 way and the issue is the box is not listed on the local DAC, and we are sure this is not a cable card issue? |
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| reply to DilbertE
said by DilbertE:Not a problem - not Comcast customers. OK, so who IS your cable co???
Actually, I'm not sure if it really matters - as been explained on this board numerous times, cable co. DVR's such as these from Moto & Cisco were NOT really made to be sold directly to subscribers in the US - cablecard slots or NOT. (that's why you do NOT see these openly for sale in CE stores, or anywhere on the internet except "used" on Fleabay) You could not purchase one of these directly from Moto or Cisco yourself, as they ONLY sell to cable co only.
For the VERY few US cable co. that DO allow this, you really have no choice but to purchase them directly from those same co., due to those said boxes needing to be listed in said cable co. DAC system.
With this being the case, you obviously obtained boxes that are stolen from a Comcast system, & which will probably be blacklisted eventually. (if not already)
Now up in Canada, those same kind of boxes ARE available for purchase directly by subscribers, either from their cable co directly or in CE stores such as Best Buy Canada. But, theirs do not have cablecard slots, so you would never be able to get one of those activated in the states here. (for the same reasons DrDrew explained)
IMHO, eventually you're probably going to end up having 2 paperweights on your TV's... |
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| There is the grey area as our cable provider agrees with me in that there is a list of fees charged to subscribers for unreturned rental equipment. On my bill there is a list of "Unreturned Equipment fees". It covers HD receiver, DVR, Cable Card, Tuning Adapter, Remote Control, etc.. When these charges are paid, then that property becomes the property of the subscriber. I believe other cable companies also have these fees for unreturned devices. So it appears cable companies do sell their boxes modems and anything they rent to subscribers. Not all that stuff is stolen. I would rather pay $75 for a DVR than the $331 fee. Fortunately this paper weight may be useful to someone else. |
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| said by DilbertE: On my bill there is a list of "Unreturned Equipment fees". It covers HD receiver, DVR, Cable Card, Tuning Adapter, Remote Control, etc.. When these charges are paid, then that property becomes the property of the subscriber. I believe other cable companies also have these fees for unreturned devices. So it appears cable companies do sell their boxes modems and anything they rent to subscribers. So you (& heels) equate "Unreturned Fees" on a cable co price sheet, being the equivalent of them outright SELLING & ALLOWING you to purchase their equipment???
I don't even have a response to that other than...WOW - SCARY...  
I would rather pay $75 for a DVR than the $331 fee.
Bottom line - (legally) neither of us is going to get that wish. (at least with a cable co "brand" of DVR) You are free to get any of those said mentioned 3rd party devices & have them work properly. Of course, you're unlikely to get any of those for $75, either - but you could get lucky with one off ebay. (well you might find a Tivo for that price - of course, unless you hack it, it'll still have a monthly price to make it work; don't think you'll find a working lifetime Tivo f/$75)
Fortunately this paper weight may be useful to someone else.
Incredible |
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