DDR4040
join:2006-12-25
Maple Shade, NJ | reply to neufuse
Re: [Rant] Called my bluff. said by neufuse:! called them up after a couple months of the higher price and said I'd like to cancel
In my experience with Comcast, downgrading is a better tactic for lowering your bill than canceling. When I call I never ask about getting a deal, I always just ask to downgrade. They always say the exact same thing. "I can help you with that sir. Do you mind if I ask why you are downgrading?". I just say that I really don't watch as much TV as I used to and that $100 a month is too much for a service I don't really use. They almost always offer to cut my current package by $15-$20 on the spot. And if they don't offer me a discount during the call, I usually can count on getting a call from one of their sales reps a day or two later with some kind of offer. |
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jamesbo
join:2009-01-30
Tewksbury, MA | reply to A7567
I am lucky having Fios in my area. When the discount ran out and the CSRs solution was to drop some services to save money, I called retentions and said "I really like Comcast, but my wife sees the Fios offers and asks why we don't switch". Retentions lowered my rate gave me free HBO and Starz for one year. They also gave me 3 months of fre Entertainment & Sports Package and offered 3 months of free Cinemax.
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Please engage your brain before putting your mouth in gear. |
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| reply to A7567
You talk about "anti-competitive caps" and "monopolies" and yet you also mention that there are three companies who provide services in your area, and at least one of them by your own admission has a lower cap than Comcast.
Some people just like to rant. |
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 AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ
kudos:1 | you understand he is talking about internet companies that compete with Comcast's core businesses such as netflix and vonage and not about other ISPs.
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Standard disclaimers apply.
Atomic batteries to power. Turbines to speed. |
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 NetFixerFrom my cold dead handsPremium
join:2004-06-24
The Boro
 ·Comcast Business..
 ·Vonage
 ·Cingular Wireless
·Comcast
| said by AVD:you understand he is talking about internet companies that compete with Comcast's core businesses such as netflix and vonage and not about other ISPs.
I understand what the OP actually posted, and that was:
said by A7567 :Comcast has two competitors in my area (Plymouth, MI). There is ATT, Comcast, and WOW.
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We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander. |
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| reply to A7567
"I am ready to jump ship even if it means paying more."
WOW is typically much less expensive than Comcast. Plenty have mentioned WOW doesn't have the speed, blah, blah blah of Comcast but they will soon. And for the $ saved I can deal with what they have.
If you sign up now with WOW you can lock in prices for two years. And when they do get the higher speeds you can easily move to those and by then they probably will give you a current user discount.
There have been times I'm not happy with WOW but considering the alternative I'll stay with them. |
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| reply to AVD
said by AVD:you understand he is talking about internet companies that compete with Comcast's core businesses such as netflix and vonage and not about other ISPs.
Netflix and Vonage do not compete with Comcast's core business. The competitors are ATT and the other cable TV and ISPs in the area. Both Netflix and Vonage require an Internet connection to subscribe to their service. You can use either service with any ISP of your choosing, most of which have bandwidth caps more restrictive than Comcast.
The OP was describing Comcast's bandwidth cap as "anti-competitive" while at the very same time saying it was less restrictive than one of the two competitors in that area, which also renders moot the comment about monopoly. |
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AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ
kudos:1 | Comcast's core business is not internet. |
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| said by AVD:Comcast's core business is not internet.
It is one of their core businesses. They are a broadband provider. To argue that is just ignoring facts.
How much of their revenue is from HSI? |
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| reply to A7567
From Infopedia:
As of September 30, 2010, Comcast serves a total of 22.9 million cable customers, 16.7 million high-speed Internet customers, and 8.4 million voice customers.
Comcast has 17.406 million high-speed internet customers as of March 30, 2011.
Not even sure if this includes business customers for whom their primary service is HSI. |
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AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ
kudos:1 | said by neil0311:Not even sure if this includes business customers for whom their primary service is HSI.
with no published cap.
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Standard disclaimers apply.
Atomic batteries to power. Turbines to speed. |
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| reply to A7567
I'm stuck with Comcast in Plymouth as well...no WOW in our apartment complex, and the DSL can't even handle a 768K sync...which is the highest speed they offer here.
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--psiu |
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