 WOW_DanPremium
join:2011-03-24
Naperville, IL
kudos:22 | reply to Rock_Lobster
Re: WOW connectivity issues even with new equipment You can call and ask for a technician to come out and replace the line. I can't tell you what it's going to cost though, you will probably get charged for the truck roll. Installing a new drop is pretty quick and easy though, so it shouldn't take long once the tech is on site, as long as your yard doesn't have some crazy setup. Your best bet would be to call customer service and see if they can get that set up for you, specifically to replace the drop with a new one.
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Dan Della Terza
WOW! Internet, Cable & Phone
Network Operations Center |
