| reply to ArizonaSteve
Re: Help with your Qwest DSL connection Arizona Joe, you mentioned that your DSL speed drops off in the afternoon. Is the outside phone box at your home exposed to the hot Arizona afternoon sun? If so, your problem may be in that box or the wiring running into it or out of it into your home. If that checks out good, then the problem may very well be with QWest's DSLAM equipment, which is located at a switching station very close to your home. QWest is reponsible for the line running up to the phone box outside your home, as well as the DSLAM equipment. Given the problems I have personally had with QWest, i.e., trying to get the price I signed up for over the internet, as well as the $50 QWest Visa Card is like pulling teeth from a tiger on the move, so I'm not surprised at all to read about the problems you are having. I hope once the Century Link takeover is completed, that they will pay more attention to providing better service here in Arizona, because if they don't, someone else will. |
