greenbedPremium
join:2002-02-21
Cambridge, MA
1 edit | [Caps] Went 5GB over limit, got warning call from comcast Yes 5gb is enough to trigger a response from Comcast. I asked for my speed to be decreased so that it would take longer to reach this limit and they said it would cost more money to downgrade my internet connection due to my bundle! |
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| Re: Went 5GB over limit, got warning call from comcast So um, keep track of your usage ?
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»www.TheExoticFish.com |
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 LoPhatPhuudPremium,VIP,MVM
join:2002-01-06
Albuquerque, NM
kudos:26
 ·Comcast
| reply to greenbed
Check your usage meter.
Go to Customer Central: (»customer.comcast.com/Public/Home.aspx?eqs=)
Login with the Primary Account
Select Users & Settings.
Your usage meter is there.
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When angry count four; when very angry, swear.
Microsoft MVP/Consumer Security 2005-2011
Gladiator Security Forum |
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greenbedPremium
join:2002-02-21
Cambridge, MA | Is there a way to check this without using bandwith? It seems wrong that they make you use your bandwith to check.... |
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| said by greenbed:Is there a way to check this without using bandwith? It seems wrong that they make you use your bandwith to check....
You could check your usage a hundred million times a month and not hit 250GB |
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4 edits | reply to greenbed
You got a call for just going over by 5GB?
That really sucks! 
I guess it depends on the area you live in because I have seen lots of users downloading like 400GB + for several months in a row and never have received a call yet from comcast.
Did the comcast rep yell at you for downloading 255GB in 1 month or was he nice about it?
I myself have gone over the the 250 Cap the last 2 months by like 40GB each month and luckly have not recevied a phone call from comcast. I really do try and stay under 250GB cap but sometimes its very hard with all the HD content out on the net 
Comcast really needs to get rid of the 250GB cap or at least raise it to 300GB or more!!
Even though I have not recevied a call myself from comcast yet if they do not remove this F-ing 250 Cap or at least raise it to over 300GB I will 100% switch to Fios when it comes to my area!!
I am a long time comast user but will switch to Fios becasue they do not have a cap! And it would be nice being able to download all you want without having to worry about this 250GB Cap bull shit! |
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| reply to greenbed
is this your first time going over the limit or you've done this several times?
and it looks like the OP doesn't know about the usage meter...just like the other guy in another thread. |
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| The usage meter is not available everywhere. I do not have a usage meter on my account settings page (I live in Everett, WA) |
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 baineschile2600 ways to livePremium
join:2008-05-10
Sterling Heights, MI | reply to greenbed
Got a screenshot from your usage page? |
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 CjaicemanPremium,MVM
join:2004-10-12
Parker, CO
kudos:2 | reply to greenbed
Re: Went 5GB over limit, got warning call from comcast So, your options are:
-Don't go over 250GB/Month again for 6 months or you will be banned for 1 year.
-Get a router that can stop your connection when you reach 250GB/Month (I know Netgear's can do this, possibly others).
-Switch to business class
-Switch ISPs.
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TorDek: "DSLR... Here, were not just experts... were also vindictive bastards..."  |
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 gar187erI do this for a living
join:2006-06-24
Dover, DE
kudos:4 | reply to greenbed
Re: [Caps] Went 5GB over limit, got warning call from comcast slow it down so you dont go over?! ummm how about you just be aware of what your downloading?
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I'm better than you! |
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Reviews:
 ·AT&T Yahoo
| reply to greenbed
Re: Went 5GB over limit, got warning call from comcast said by greenbed:Is there a way to check this without using bandwith? It seems wrong that they make you use your bandwith to check....
There's an APP for that ... for your phone, which won't use bandwidth from your Comcast HSI. It does use bandwidth from your data plan though. |
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 pianotechPianotechPremium
join:2002-12-30
New Castle, PA
 ·Vonage
·Comcast
| reply to LoPhatPhuud
Except when it isn't. Mine's been gone for a week now with the "system cannot process" error. This is a widespread problem that's noted in dslr forums.
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Couldn't sleep, so I tried counting sheep. There were only three of them. |
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| reply to Anon
I take it you have tv service too? I would think Comcast would be leniant on people who have tv, like no caps for people with tv and caps with no tv... since they want to protect their stupid television sheez |
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