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BillRoland
Premium
join:2001-01-21
Ocala, FL
kudos:2
Reviews:
·Cox HSI

[PHONE] Voicemail "Upgrade"

Does anybody else have trouble with the recently upgraded Cox voicemail system hearing DTMF tones? It seems to work about 50% of the time, and 50% of the time it never hears the tones. I've used different phones, reset the eMTA, nothing seems to make any difference.
--
"Don't steal. The government hates competition."
Beyond AM. Beyond FM. XM


BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2
Reviews:
·Cox HSI

Re: [PHONE] Voicemail "Upgrade"

I saw a posting @ Cox Facebook

"Here we are in Las Vegas - new voicemail was supposed to happen on 6/8 and now we have NO VOICEMAIL for 2 days..."servers not working" but the techs have 'identified the problem and are working on it'. Still no voicemail! I'm not happy Cox!!"


CoxJimR
Premium,VIP
join:2002-01-17
Atlanta, GA

reply to BillRoland
Bill... DM me your phone number please and I'll ask someone downstairs to escalate it.

Thanks.



CoxJimR
Premium,VIP
join:2002-01-17
Atlanta, GA

reply to BryanInPHX

said by BryanInPHX:

I saw a posting @ Cox Facebook

"Here we are in Las Vegas - new voicemail was supposed to happen on 6/8 and now we have NO VOICEMAIL for 2 days..."servers not working" but the techs have 'identified the problem and are working on it'. Still no voicemail! I'm not happy Cox!!"

We found the LV issue and it has been resolved if anyone is looking at this.
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BillRoland
Premium
join:2001-01-21
Ocala, FL
kudos:2

reply to CoxJimR
Sent. Thanks.


Rob_
Premium
join:2008-07-16
Mary Esther, FL

I sometimes hear DTMF tones while ON a call.. is this relevant?

-Rob


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