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loadmaster

join:2001-01-10
San Jose, CA
Reviews:
·SONIC.NET

Ok, it's time to make the switch

I have been with AT&T when they were the only phone company provider (over 50 years) and Earthlink for over 10 years. I just took the plunge and applied for sonic fusion service. I'm crossing my fingers and hoping the conversion is smooth and service is good. Wish me luck!


bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

You won't regret it. Great folks.



loadmaster

join:2001-01-10
San Jose, CA

reply to loadmaster
My line splitters are over 11 years old. Should I get new ones? Where can I get additional splitters?


mythgard
Sonic.net

join:2006-01-18
Santa Rosa, CA

said by loadmaster:

Should I get new ones? Where can I get additional splitters?

It never hurts to get new splitter filters. You can get them from us by giving support a call or you can get them online for pretty cheap as well.


loadmaster

join:2001-01-10
San Jose, CA

Got them from Radio Shack. thanks.



loadmaster

join:2001-01-10
San Jose, CA

reply to loadmaster
I go live tomorrow morning. Can't wait to see the results. I am currently getting 5.08 mps down at 5300 ft from the CO with Earthlink.



loadmaster

join:2001-01-10
San Jose, CA

reply to loadmaster
Well the switch over happened today. Phone works and my DSL speed has improved from 5.1 mps down to 16.1 mps down. Took a bit of time for my router to get the correct IP address but now everything looks ok.


mythgard
Sonic.net

join:2006-01-18
Santa Rosa, CA

said by loadmaster:

Phone works and my DSL speed has improved from 5.1 mps down to 16.1 mps down.

Quite an improvement! Glad to hear that you have much better speeds than you did previously!
--
Tage J
Sonic.net Customer Support


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
kudos:9

reply to loadmaster

said by loadmaster:

Well the switch over happened today. Phone works and my DSL speed has improved from 5.1 mps down to 16.1 mps down. Took a bit of time for my router to get the correct IP address but now everything looks ok.

Excellent, thanks for making the change, and enjoy the new speed and lower cost!

(And, please tell a neighbor/friend, etc!)

-Dane

xan_user

join:2004-11-18
Santa Rosa, CA

does sonic still offer discount incentives for recommendations that turn into new customers?



DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
kudos:9

said by xan_user:

does sonic still offer discount incentives for recommendations that turn into new customers?

Not really, we're winding that program down. It's cumbersome, and at the thin margins in Fusion etc, tough to build into the economic model.

-Dane

Paul in SF

join:2010-09-11
San Francisco, CA
kudos:1

Re: does sonic still offer discount incentives...

Its been superseded by this fabulous new incentive program.
»forums.sonic.net/viewtopic.php?f···=43#p303

mythgard
Sonic.net

join:2006-01-18
Santa Rosa, CA

said by Paul in SF:

Its been superseded by this fabulous new incentive program.
»forums.sonic.net/viewtopic.php?f···=43#p303

I have to second that. Getting fiber access is a way better incentive than anything that we have offered in the past.

xan_user

join:2004-11-18
Santa Rosa, CA

reply to Paul in SF
fiber is indeed a fabulous incentive, if you happen to live in sebastopol....



DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
kudos:9

said by xan_user:

fiber is indeed a fabulous incentive, if you happen to live in sebastopol....

In the ranking of next cities by market share, Santa Rosa is in third or fouth place, so there is hope.

-Dane


bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

I think you guys are doing the right thing, and I certainly hope you can scale up without losing all the qualities that make you great.


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