US Telco Support > Verizon > Verizon Fiber Optics > [Northeast] FiOS Triple Play Install w/o Software?

[Northeast] FiOS Triple Play Install w/o Software?

No - just tell the installer from the beginning that you do not want the VZ software install. Easy.

However, make sure the installer gives you the proper information before you leave - such as: your router config info; passwords; SSIDs, etc.. I only mention this because during my installation about two months ago, the installation went well, but the guy didn't mention anything to me about where to go for the 'sensitive' information. I finally found it with the rest of the software he installed.

Enjoy!

reply to randomphoto
It doesn't need to be installed, though they will push for it.

I had Verizon Triple Play installed yesterday and told the installer (real nice guy) I didn't want ANY Verizon software installed on my machine. He said he'd have to call his supervisor to get the OK. He called and let me talk to his supervisor. I told the guy, politely, I didn't want the software installed....after a minute or two the supervisor say ok.

So there you go, they don't have to install it......but they really want to!

Just be polite about it and it shouldn't be an issue.

John

reply to randomphoto
Good luck to any tech who wants to install anything on my Linux machine. He won't even have to ask for supervisor's permission.

reply to randomphoto
if i am / were forced to go the fios route i would pull out a spare computer and let them install the crapware on that . after he leaves i would just switch it (the computer itself) to my good computer and i could always wipe the OS on the spare and reinstall OS.

Some of what is installed is important. There will be a notepad on your desk top with the account info that you create. your username and password @ verizon.net
The exe to install the verizon Media Manager
A html file that has links to some very useful VZ sites. ie the digital voice account manager , help and support.....
--
“My horse fights with me and fasts with me because if he is to carry me into battle, he must know my heart and I must know his or we shall never become brothers.
-Plenty Coups, Chief of the Crow”

reply to randomphoto
Nobody will be installIng anything on my Macintosh but me. That's not a threat, it's a promise.

Any installer who tries will learn how well Actiontec routers fit rectally.

Chill out man. no body is forcing the install on you. You can easily deny it. But I stated there are usefull reasons for have the account set up done on your PC. Note -- I said PC not MAC.

reply to randomphoto
I created a Virtual Machine just for their crap software install because I felt the same way.

I think the software does make it easier and faster for them to do your install - instead of remotely provisioning stuff from the truck. They also are probably pushed really hard to install it because it can help minimize truck rolls and tech support calls when you the end customer can click a button in the app and reboot their boxes.

Thanks so much for the responses.

So if I go with the FiOS Triple Play, I should just tell the tech that I do not want ANY software installed on my desktop, and insist that it's not required to set up any of the services, if he says otherwise? Thank you!