| Bah Humbug Like they are interested in creating a usage meter or warning you when they can rape you for $4.50 a gig... |
|
|
|
| said by Hellrazor:Like they are interested in creating a usage meter or warning you when they can rape you for $4.50 a gig...
I think this is a proper role for government to require monthly plans to cut off service at the plan's limit unless the customer has requested a higher limit.
IMO, this is a form of credit. It's usurious or predatory to let customers fall into a usage they didn't affirmatively consent to, and have no reasonable way of knowing they're entering into it. |
|
| reply to Hellrazor
You can install a software for monitoring your videotron internet usage.
Like CIV »civ.codexmundus.com
The website is in french, but the software is multilangual. |
|
Lazlow
join:2006-08-07
Saint Louis, MO | It requires you to run windows. What if you are running multiple computers? |
|
 VarlikWithout Honor You Will Never Be FreePremium
join:2002-01-06
Anderson, SC | reply to PatteDePoule
said by PatteDePoule:You can install a software for monitoring your videotron internet usage.
Like CIV »civ.codexmundus.com
The website is in french, but the software is multilangual.
Yep and software doesn't have conflicts with other programs. And it doesn't have glitches. And that person’s computer could never become infected with a Trojan. And a bad guy will never figure out how to turn off said monitoring program or alter things so that it always displays low figures. It's only a matter of time before the lawsuits show up two three years tops.
--
"Sir SIR! We don't use DHCP servers. We only use IBM & Microsoft servers." From there my call to tech support went steadily downhill.
--Turn the lights down in your soul cut the power to your heart see the carcass in its dying rages. |
|
| You forgot the protection against fire and earthquakes. |
|
| reply to Lazlow
Each installation is independent. The software will simply read the information on videotron website. |
|
| reply to Hellrazor
Reminds me of when I used AOL through a long-distance when I was kid.
850$ telephone bill and they cut the service because they noticed it was getting crazy.
My parents freaked out and it was brought down to around 180$ I think. But it was really my fault in that case despite their understanding. In his case, he was HACKED.
He shouldn't be paying ANYTHING if he's been protecting his router. It's not that hard for anyone knowing how to hack to do it to pretty much to anyone. I hide my SSID for that exact reason. Bring them to court since you can easily prove it's not your usage through router logs. And watch how they'll suddenly want to settle out of court because they know they don't have a case. |
|
| The customer was hacked, not the ISP. Why should the ISP be responsible for the customer's poorly secured router? The customer should be paying 100% of this as it is 100% their fault and their problem.
On a side note a properly secured router is almost impossible to hack. Hiding your SSID is meaningless and does nothing to help if your router is properly secured. Now if you are using WEP then yah hiding your SSID might be a good idea because it will help keep the 15 year old that knows nothing about hacking and is just folling some directions he read on the internet from even knowing your router exists. |
|
| said by charles0000 :The customer should be paying 100% of this as it is 100% their fault and their problem.
They charge about $1 per gig for the plan, up to 30gig. It seems like the ISP could charge the overage at $1 per gig instead of $4.50.
When you look at how the cost-per-gig drops as plans/caps increase, it seems like they could have charged her .60 per gig.
I agree users should be responsible for securing their networks. But, charging normal overage fees as if the user misjudged their requirements (and is persuaded to move up) seems unjust.
Edit: Also, the article says the ISP plans to implement a monitoring and alert system within 12 months. That indicates they realize they have some responsibility to confirm abnormal activity. I think that's another reason for them to charge the user only true cost. Not punitive overage charges designed to "persuade" people to move up. |
|
Mike_343I Need Speed.
join:2001-07-05
Dyer, IN | reply to charles0000
This is a very ignorant statement.
Anything that involves software and was written by a human will be hacked eventually. You would be surprised how many more really smart people there then you  |
|
| reply to charles0000
said by charles0000 :The customer was hacked, not the ISP. Why should the ISP be responsible for the customer's poorly secured router? The customer should be paying 100% of this as it is 100% their fault and their problem.
On a side note a properly secured router is almost impossible to hack. Hiding your SSID is meaningless and does nothing to help if your router is properly secured. Now if you are using WEP then yah hiding your SSID might be a good idea because it will help keep the 15 year old that knows nothing about hacking and is just folling some directions he read on the internet from even knowing your router exists.
so if the intruder was dealing in kiddy porn this guy should go to jail for it?
thats basically what your arguing here. this could have been avoided if the company just cut off service at the cap and gave um a call "hey your usage has hit your cap, would you like a higher tier?" that would have alerted said user to a problem.
and your forgetting that not all wireless hardware supports WPA. even stuff that says it works with wpa some times doesnt. |
|
| reply to charles0000
The customer is not responsible. Not even for one bit.
It's like saying that a car owner is responsible for being jacked despite taking normal cautionary measures. Too bad for the insurance company, it's their loss. They can always sue the thief if they catch him.
So in this situation, the ISP can't charge the costumer for something that was used by a hacker/bandwidth thief. It's their liability to either take the loss or pursue the hacker in court if they catch him. |
|
| said by Ncrdrg :The customer is not responsible. Not even for one bit.
It's like saying that a car owner is responsible for being jacked despite taking normal cautionary measures.
Read the videotron forum. I was a little more on your side before taking the time to read it.
She's evidentally a very dim-witted person who was paying overages for 4-5 months, didn't investigate, then moved to a higher plan which inadvertently allowed the hijacker to consume even more, and reach even higher overage levels.
That's like being told for months that you're car's being stolen, and doing nothing about it. Then buying a tractor-trailer and claiming you weren't responsible when it was stolen. |
|
nitzanPremium,VIP
join:2008-02-27
kudos:2 | reply to amigo_boy
said by amigo_boy:They charge about $1 per gig for the plan, up to 30gig. It seems like the ISP could charge the overage at $1 per gig instead of $4.50.
When you look at how the cost-per-gig drops as plans/caps increase, it seems like they could have charged her .60 per gig. What is this pricing based on though? wholesale internet bandwidth is dirt cheap - we're talking 1 Mbps for something like $1-2/mo. 1 Mbps equals over 300GB a month. I know the last mile costs a bit more, congestion, etc. - but come on. This couldn't have cost Videotron more than a few bucks. They could have reduced the overage fee to $50 and still make a profit on the whole thing.
Per-GB billing is just another scheme to suck more money out of consumers. Instead of raising prices they just put overage fees and lower caps, and voila you end up paying $200 for the same service you got before for $50. It's not about congestion or fair pricing - it's about sucking consumers dry. $4.5/GB? a GB costs them more like 4.5 *cents* to deliver. |
|
| reply to charles0000
yea a proper secured router can be hacked fairly quickly of course not everyone is smart enough to use linux and sniff packets, of course there are youtube videos that teach this in less then 10 minutes. |
|
| reply to Hellrazor
i haven't read all this subject but i would like to point out that here in Australia the biggest isp Telstra has in the past (and I don't know about today as I have changed ISP) charged 15 cents per megabyte excess usage fee. So say 1000 megs to a gig and ...
Yes that works out to $150 per gig.
Who is the thief?
So glad I am now on a throttle plan, I go over, I get dial up speeds.
No shocks to my cash flow. |
|
| reply to charles0000
"Hiding" your SSID does nothing to hide it from those that actually know how to hack a wireless connection. There are numerous utilities available that will display "hidden" SSIDs, with little to no knowledge required by the user of said utilities. One such utility that springs to mind at this time is eWIFI, an iPod/iPhone App that's made by a company called, eFUSION (www.efusion.co.jp).
So, the next time that anybody thinks that they got one up on the crooks out there because they have their SSID hidden ... think again. You're never as secure as you think you are. |
|
