Everyone I know that has experienced U-Verse has had serious problems -- beyond the 7 hour installation that requires you taking a vacation day. U-Verse customers are primarily people that hate cable and don't like the idea of satellite.
texasguy37 Premium join:2009-05-18 Grand Prairie, TX
You must not know too many people with U-verse. I have had service since May 2009, and I have had no serious problems. Also, my install did not take 7 hours, and installs can be scheduled for the weekend or an off day.
If you want the install to occur on a day that requires you to take a vacation day, that is your choice. The same is true with having cable or satellite installed.
reply to morbo Like I said I have lots of friends who have U-verse and are happy with it. It wasn't for me (at least the TV portion) but when I had it installed to try it out, it took less than 2 hours, starting from scratch and ending up with TV and Internet service with 4 STBs. And the TV part worked just fine, my only issue was HD PQ. The SD TV offerings were excellent, actually quite a bit better than cable. And the STB was better than cable too.
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