 | Lightening Problem So I got lightening last week and now i'm having problems. Connection has frozen 4 times that i know of in 5 days. When this happens, dns is down and no connection. Then when it comes back, my public ip address has changed.
I'm not happy at all. |
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 BHNtechXpertBHN StaffPremium,VIP join:2006-02-16 Saint Petersburg, FL kudos:86 | said by nix4me:So I got lightening last week and now i'm having problems. Connection has frozen 4 times that i know of in 5 days. When this happens, dns is down and no connection. Then when it comes back, my public ip address has changed. I'm not happy at all. What region are you in CFL or Tampa and can you give a little bit more information. Are you running wired or wireless? Bridged modem or not bridged? Make of modem? Some basic info about your system and operating environment (Windows, Mac). |
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 | reply to nix4me Melbourne
wired
bridged
Monowall router (Dell PC dual Gbit NICS) |
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 | reply to nix4me Ok, there is a pattern. 7:30 every night. Connection drops. IP address changes. Have to release/renew dhcp in router to get it to come back.
This sucks. |
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 BHNtechXpertBHN StaffPremium,VIP join:2006-02-16 Saint Petersburg, FL kudos:86 | said by nix4me:Ok, there is a pattern. 7:30 every night. Connection drops. IP address changes. Have to release/renew dhcp in router to get it to come back. This sucks. Did you get the Motorola or the SMC modem? |
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 | Motorola. |
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 BHNtechXpertBHN StaffPremium,VIP join:2006-02-16 Saint Petersburg, FL kudos:86 | Thank you. To be honest with you the issue you describe almost smacks of a Monowall router issue. There is no reason for you to be issued a new IP that often unless you are changing the mac address of the device connected to that modem or something between the two devices is malfunctioning. To give you an example I have had the same IP address for over a year (no lie) and the only time it's ever changed is when I changed routers (but I got smart about it and just cloned the mac addy of the very first router...that issue gone). Now that's not to say your IP address won't change...it will...but not that often and not normally without something like an equipment change triggering it. |
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 | reply to nix4me I used this same router for the past 5 years. I too had same ip for year at a time. I did nothing to the router. Only had the lightening installed. |
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 BHNtechXpertBHN StaffPremium,VIP join:2006-02-16 Saint Petersburg, FL kudos:86 | said by nix4me:I used this same router for the past 5 years. I too had same ip for year at a time. I did nothing to the router. Only had the lightening installed. Take the router off and run direct and see what happens for say 24 hours. Of course you can have a tech out but make sure that router is nowhere in the picture because the natural assumption will be it's being caused by that. In the meantime double check your config to make sure there isn't something wonky with it. |
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 | reply to nix4me What a joke. Lightening sucks. I'm on my 9th ip in 14 days. Soon as I get time, i'm downgrading. This is lame. |
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 BHNtechXpertBHN StaffPremium,VIP join:2006-02-16 Saint Petersburg, FL kudos:86 | said by nix4me:What a joke. Lightening sucks. I'm on my 9th ip in 14 days. Soon as I get time, i'm downgrading. This is lame. Can you please humor me and remove your router from the equation for a day or two? You are the only person I've encountered with anything even remotely close to this. |
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 botld92z9 join:2006-07-14 Winter Springs, FL kudos:1 | reply to nix4me said by nix4me:What a joke. Lightening sucks. I'm on my 9th ip in 14 days. Soon as I get time, i'm downgrading. This is lame. Unfair to say that it's Lightning that sucks (and no, it's not spelled lightening) when you haven't bothered to prove to yourself or anyone else that your router isn't the source of the problem.
It COULD be the service/the modem they've provided... but you can't definitively say that. |
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 BHNtechXpertBHN StaffPremium,VIP join:2006-02-16 Saint Petersburg, FL kudos:86 | reply to nix4me Boltz there's more to this story than meets the eye...see your pm. |
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 1 edit | reply to nix4me It's NOT my router. And there is not more to the story. If it keeps happening i will get a tech out. |
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 botld92z9 join:2006-07-14 Winter Springs, FL kudos:1 | said by nix4me:It's NOT my router. And there is not more to the story. If it keeps happening i will get a tech out. So you have bypassed the router to confirm?
Like I said, it might NOT be the router... but you, I, ISPGeek, and everyone else can't say that without you bypassing it.
You're obviously pretty certain you know what the problem is... so I'm not sure what the point of posting here is. Good luck! |
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 | reply to nix4me No, i have not. This is a useless advise as I know the router is fine. Other threads prove that i am not the only one with this problem. |
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 Bacail join:2010-11-01 Deland, FL | Basic troubleshooting demands that you remove the router from the equation and test. Guess what the first thing the tech is going to when he/she/it gets out there. Bypass your router and connect directly with the modem. might as well as save them the trouble |
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 | That's correct, the first thing they ask you on the phone is do you have a router, next is, is it one of ours.
When they come to the house they hook up straight to the modem and test the signal first, if it's good they test from the router, if it's bad they bring in a new box, if it's the router and it's yours tough luck, go buy a new one or get one from them.
Simple process, so there OP test it without the router and save some time, in the rare case it might be a splitter or cable and that's a free fix |
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