My parents run a home business in another state and when the internet acts up, it becomes difficult to troubleshoot over the phone with them.
I'd like to be able to dial-in to their network, however, I do not have a phone line (they do). Is there a way/service that I can essentially tunnel through to a phone line to dial-in to their system?
My other thought is to have a backup internet connection from another provider, but that's still up in the air.