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Bobcat79
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join:2001-02-04
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1 edit

reply to dogtem

Re: Best way to complain about a Hospital?

On my two trips to the E.R. (once for chest pains, the other time for a broken foot), I was taken to an examining room in less than a minute. All they asked for was my name and other basic info.

When they decided to admit me in the first instance, I did have to wait for a few hours for a regular room. So I just watched TV in my private examination room.

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4

reply to NYR 56
No, the ones ruining our nation are the pharmaceutical cartels, not doctors, nurses, hospitals or even insurance companies. The blame is primarily laid at the feet of the pharmaceutical cartels and their houseboy the totally corrupt, scientifically backward and actually evil FDA.
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When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


dogtem

join:2009-01-28
Simi Valley, CA

reply to Bobcat79
As for the broken foot, then you're just lucky that they had a room I'd say.

No surprise they took you in as soon as possible for chest pain. As they say with heart issues, time is very important, or that is to say, you should not wait around and see.


Bobcat79
Premium
join:2001-02-04

We have excellent emergency rooms here. I don't think anyone ever has to wait more than a few minutes.



dandelion
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join:2003-04-29
Germantown, TN
kudos:4
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reply to billydunwood
I am assuming most are familiar with the concept of triage: »en.wikipedia.org/wiki/Triage ... hence the waits in ER yet IMO there is no excuse for being other then polite to patients and families in a hospital setting. The care received during that time may be judged by families different then by staff however and this should be calmly discussed with all clearing up any misconceptions and miscommunications. As far as actual medical treatment including discharge, IV's, antibiotics etc, this is a doctor's call and may need to be addressed with the admitting doctor.
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Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4

What "admitting" doctor? There are hospitalists and there are other physicians and never shall they meet. Your family doctor does not admit or see you in the hospital. Only hospitalists see you in the hospital.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



dandelion
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join:2003-04-29
Germantown, TN
kudos:4
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There are admitting orders NOT to "admit to so and so hospital" but to admit to Doctor so and so. Be that doctor a hospitalist that only goes there or not. A lot of times the regular doctor has an agreement with these hospitalists. Most of the time the patient can request an admitting doctor AND if they agree admit the patient. Usually when ill the regular doctor is called whom will if go to that hospital arrange the admitting doctor.
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61999674
Gotta Do What Ya Gotta Do
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join:2000-09-02
Here
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reply to Mele20

said by Mele20:

Your family doctor does not admit or see you in the hospital. Only hospitalists see you in the hospital.
Really ? I was just in the hospital for relatively major surgery and my Doctor(surgeon) came to see me, and my Primary Care doctor did too, I never saw any other doctors, my surgeon was the one that released me.


ctceo
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join:2001-04-26
South Bend, IN
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1 edit

reply to scross
That's why I NEVER donate to a middleman like united wrong-way. If you like the service a local fire department, hospital, dentist or other like agency has provided walk in with a money order made out DIRECTLY to them or their controlling interest. Note gift, donation or likewise in the memo field, hand it over. Give them a hearty thanks and walk out. Done.

--
»were.boldlygoingnowhere.org if we don't change out ways!



Warzau
Premium
join:2000-10-26
Naperville, IL
kudos:1

reply to billydunwood
There should be signs posted everywhere in the hospital to whom to complain. BUT it has to do with improper care, negligence,etc , not just bad bed side manners. But I would not delay if you really feel their bad bed side manners is causing harm.


dogtem

join:2009-01-28
Simi Valley, CA

reply to Mele20

said by Mele20:

What "admitting" doctor? There are hospitalists and there are other physicians and never shall they meet. Your family doctor does not admit or see you in the hospital. Only hospitalists see you in the hospital.
Yeah, as someone already said. Quite interesting idea here. I've been admitted a fair enough of times, and you know who visited ? My GP - you know, the doctor that suggested I admit myself. It's not like a process is done by the doctor anyway and hence when they say they admit you - it's a decision to do so. It can be the hospital that suggests it. Or it can be your gp. Or any other number of doctors.

And of course they [gp/whoever] will meet with hospital doctors. It's not that large of a world... maybe YOUR doctor won't, but that does not mean it's some de facto standard.

Bobcat79
Premium
join:2001-02-04

If his doctor doesn't have privileges at that particular hospital, the doctor won't go there.


dogtem

join:2009-01-28
Simi Valley, CA

Maybe. But I've not seen that. Then again, the term hospitalist was only used first in 1996, so I find it rather different. Granted, been in and out of hospital my entire life so long before that, but .. More to the point I've never had a doctor that did not go visit me if t hey could ie available. Surgeons, GP's, GIs, et al.


dogtem

join:2009-01-28
Simi Valley, CA

reply to Bobcat79

said by Bobcat79:

If his doctor doesn't have privileges at that particular hospital, the doctor won't go there.
Interesting also. I just called my hospital and they have no such policy.

So yeah, as I thought - not a standard by any means.


dandelion
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join:2003-04-29
Germantown, TN
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said by dogtem:

said by Bobcat79:

If his doctor doesn't have privileges at that particular hospital, the doctor won't go there.
Interesting also. I just called my hospital and they have no such policy.

So yeah, as I thought - not a standard by any means.
I may be mistaken but it looks like your city only has one hospital? If so, I would imagine all doctors can admit there. Cities with more then one usually are of the practice of giving doctor's priviledges to admit at that particular hospital. Exactly what that involves I am not familiar with however.. have just heard of the practice.
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dogtem

join:2009-01-28
Simi Valley, CA

1 edit

said by dandelion:

said by dogtem:

said by Bobcat79:

If his doctor doesn't have privileges at that particular hospital, the doctor won't go there.
Interesting also. I just called my hospital and they have no such policy.

So yeah, as I thought - not a standard by any means.
I may be mistaken but it looks like your city only has one hospital? If so, I would imagine all doctors can admit there. Cities with more then one usually are of the practice of giving doctor's priviledges to admit at that particular hospital. Exactly what that involves I am not familiar with however.. have just heard of the practice.
There's many hospitals around here too, though that is indeed the one most go to in this city (would depend on wh ich is closest, say if you're at the boundaries of the city).

The point was though: they have no policy about it at all which means any doctor from any city could come in, if they wanted.

Edit: I could call other other hospitals too in the area, of course, but frankly I think it's a waste of time. My main thing is, whether it's a practice some places or not, does not mean it's a standard or any thing like that. I 'd say it's more localized thing. And no matter which hospital I've been to, I've not heard of this. Again, not saying it's not true - obviously is for some - but not all.

Bobcat79
Premium
join:2001-02-04

Maybe it's different in different states. A hospital around here isn't going to let someone come in and practice medicine just because he says he's a doctor.


dogtem

join:2009-01-28
Simi Valley, CA

Or could be misunderstanding or different interpretation of the word 'visit'.

Because to me, it can mean various things. It's been a while thankfully since I've been inpatient but, far as I recall, there's hospital doctors too, but they work with my gp as a team.

Don't really remember all details though as that was a difficult time at best. I just know that they can certainly visit, suggest things, give info and so on.

I'd imagine there's actually a lot of variables - including what the doctors specialization are.


scross

join:2002-09-13
Cordova, TN

reply to dogtem

said by dogtem:

There's many hospitals around here too, though that is indeed the one most go to in this city (would depend on wh ich is closest, say if you're at the boundaries of the city).

The point was though: they have no policy about it at all which means any doctor from any city could come in, if they wanted.

Edit: I could call other other hospitals too in the area, of course, but frankly I think it's a waste of time. My main thing is, whether it's a practice some places or not, does not mean it's a standard or any thing like that. I 'd say it's more localized thing. And no matter which hospital I've been to, I've not heard of this. Again, not saying it's not true - obviously is for some - but not all.
Yes, the whole "hospitalist" concept is fairly new. At my wife's hospital this was all the rage a few years back, but now they've dropped it completely, as I recall. Not sure why, as it seemed like a pretty good idea to me. It probably revolves around money, as in the hospitalists wanted decent salaries, which the hospital couldn't or wouldn't provide.

As to "privileges", if the doctor doesn't have said relationship with a given hospital then he can't admit there. Sometimes these privileges exist, but then the hospital suspends them for some reason - often due to malpractice concerns, but I'm sure there are other good reasons, too. Likewise, a doctor may suspend his own privileges at any given hospital for various reasons - maybe he no longer cares for how it's being run, or maybe it's now in a bad part of town and he doesn't feel safe going there, or maybe he just doesn't have the time or energy anymore to spend a full day at the office and another half or full day at the hospital.

dogtem

join:2009-01-28
Simi Valley, CA

Admit ? Maybe. But not from the sounds of it from the phone call I had with them. They were even confused at first!

All I know is my hospital and all others I've been to do not have any such policies in their setup. At all.

Maybe it is legal issues and in fact maybe it is hospital is not liable for a doctor here (which makes far more sense to me personally - background checks don't always show negligence especially if they are a first time [whatever]). Frankly it should be the doctor responsible [or whoever made the mistake] anyway, whether it is or is that way.

But you can say privileges exist. Fine. But not for my hospital. They even once called a doctor way out of town, because he was the one prescribing something that caused an issue. They wanted his opinion. They want all the information they can get. And in this case they didn't know him, either.

Legality would be the only logical thing, and I think they're mostly covered there. Which I'm glad for, because a lot of the time it is patients being a huge part of the problem.

So much so that my GP's office requires anyone who does not have an updated list of medications, to bring the bottle in, because people will say "I take a pink pill and a blue pill". That says it all - they're that concerned about their health ? To me that would be patient negligence. And yet, you know the first person who would moan and bicker when they have a complication is the patient when it's not the doctor's fault at all for their own stupidity and negligence.

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