republican-creole
site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Uniqs:
7565
Share Topic
Posting?
Post a:
Post a:
Links: ·Forum FAQ ·diy online
page: 1 · 2 · 3
AuthorAll Replies

Flybye

join:2010-09-09

Faulty witing or jacks causing DSL issues?

Hi all.

Several years ago, the DSL/Phone tech disconnected part of the house wiring because he said there was "noise" in it that was causing interference with my DSL. I said no problem since the jacks in the 3 rooms that he disconnected were not being used. My DSL was cutting in and out, and when that half of the house was disconnected, my connections were nice and stable.

Here I am several years later about to get DIRECTV, and I just found out all the receivers need a phone jack since I'm an employee. BTW, the only reason I'm getting DTV is because I'll have everything for almost free. Anyways, I had completely forgotten about the issue with the phone lines back then.

I realized that reconnecting the phone lines was a no brainer, so I did it myself and all the jacks worked perfectly with phone service. Then I started having the intermittent problem with DSL connection, and was like oh yeah! And remembered why I had them disconnected in the first place.

I disconnected the 3 rooms from the phone wiring, and DSL service is perfect again. Now, with the jacks just connected with no DSL filters and no phones connected to them, they cause the DSL modem to loose connection every so often. The instance I disconnected them, the modem works fine.

One cable goes from the jack in the living room to bedroom #1. Another cable goes from #1 to bedroom #2, and another cable goes from #2 to bedroom #3. Thus, disconnecting #1 from the cable that goes to the living room automatically disconnects phone service from #1, #2 & #3.

So the grand questions.

1) What could be causing the fault?
2) Could I have faulty wiring between the rooms/living room, or could even old jacks cause this issue, or could it even be a combination of bad cables and jacks?
3) Should I connect DSL filters to each jack even though there is nothing on those jacks or is that a waste of time?
3) And how could these things even go bad to cause this issue? Lets rule out rodents chewing at the cables as I'm sure its not that.

Sorry for the book. I know some will appreciate the detail while others will just hate it.


bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

Personally, I'd ditch the filters, get a nice splitter, put it in your NID and make a home run to your DSL modem. Best thing I ever did.


netboy34

join:2001-08-29
Kennesaw, GA
kudos:1

reply to Flybye

said by bobrk:

Personally, I'd ditch the filters, get a nice splitter, put it in your NID and make a home run to your DSL modem. Best thing I ever did.
+1

Flybye

join:2010-09-09

Thanks guys. I didn't know something like this existed. I'm assuming a model like this is the ticket?

»www.hometech.com/hts/products/wi···dsl.html

Seams simple enough, too. I'll probably just use a pair already in the cable and do a bit of rewiring to make it all work. I used to be very afraid when the tech would bust out the cable and I thought there was an elaborate combination of cables that made it all happen, but now I see it is just 2 simple wires from outside.

Before I jump into this, just one more thing. Is there a + or - polarity on phone wiring or does it not matter? I was being very careful with my first rewiring keeping all colors consistent, but am curious if it doesn't matter at all.



Jahntassa
What, I can have feathers
Premium
join:2006-04-14
Conway, SC
kudos:4

said by Flybye:

Before I jump into this, just one more thing. Is there a + or - polarity on phone wiring or does it not matter? I was being very careful with my first rewiring keeping all colors consistent, but am curious if it doesn't matter at all.
Unprofessional answer: There is a tip/ring to wiring phones. So there is a sort of 'polarity' to it. I can't recall for sure but I seem to think it will work even if flipped, but not every phone can handle it.

Best practice is to use Blue/BlueWhite as your primary line, and Orange/Orangewhite as secondary. Just keep it consistent throughout the house if possible.

Or Green/Red, Black/Yellow if on non-cat5.

netboy34

join:2001-08-29
Kennesaw, GA
kudos:1

1 edit

reply to Flybye
That piece woudl require you to go into the telco side of the NID as you might have older binding post vs. the newer insulation displacement/piercing ones. I wish I had a picture of it, but I kludged one out of a two port DSL filter as a friends house that was 45 minutes from anything resembling a electronics store...

They had an older NID so I plugged one end of the filter into the test jack, then took the main pair and crimped a rj-11 on it and plugged that into the phone side, and took a cat5e cable crimped another rj-11 on blue/white and ran that to the modem and crimped again. Plugged that cable into the DSL side. It was a tight fit as they only had a 3 line NID but it worked and still works to this day... I did put in some anti-oxidation gell into the jacks as a precaution



Dennis
Premium,Mod
join:2001-01-26
Algonquin, IL
kudos:5

reply to Flybye
To be honest, unless you are running 12 phones you can usually skate by just by using an interior filter as a nid splitter. I did that for a while when my first nid splitter died.



bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA
Reviews:
·SONIC.NET

reply to netboy34
You can also buy bits that will let you get into the phone co side of the box. I had to do this because my house was wired as a rental with 6 or 8 of those jacks, which left me no room for my splitter. I saved them all in case the phone co wants them back, but they've been into my box since and haven't said a word. I actually got complimented by the AT&T guy when he saw my setup.


netboy34

join:2001-08-29
Kennesaw, GA
kudos:1

yea, but around my part of the woods, the techs get very angry if they feel anyone has tampered... so I generally stay away from that side if I have to.



nunya
Who is John Galt?
Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:8
Reviews:
·Charter
·surpasshosting
·voip.ms

reply to Flybye

said by Flybye:

So the grand questions.

1) What could be causing the fault?
2) Could I have faulty wiring between the rooms/living room, or could even old jacks cause this issue, or could it even be a combination of bad cables and jacks?
3) Should I connect DSL filters to each jack even though there is nothing on those jacks or is that a waste of time?
3) And how could these things even go bad to cause this issue? Lets rule out rodents chewing at the cables as I'm sure its not that.
#1) It could be a million things.
#2) Yes, Yes, & Yes.
#3) No
#4) Rodents chewing on wires (it happens in slums and in mansions). Wet / corrosion.

It sounds like, given your stated experience, you should simply call the phone company, electrician, or a communications contractor and have the defective extension(s) repaired.
A splitter / filter will do "jack squat" for you if there is still a fault on the extension. That needs to be fixed *first*, then worry about tweaking.
As an alternative, you can leave the defective extension disconnected and use "wireless" phone jacks. Most DirecTV installers have them on their trucks. I would suggest just having the extension repaired.
--
Looks like Reverend Wright got his wish - God Damn America.
Nancy Pelosi - House Minority Leader 2010
Harry Reid - Senate Minority Leader 2010


dmxrob6
Premium
join:2005-06-24
Boonville, MO

If this is AT&T I'd go online, sign up for the Inline maintenance package, then wait until it was active and call them out and have them fix it. $7.50 versus a $60 (minimum) service call.



nunya
Who is John Galt?
Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:8
Reviews:
·Charter
·surpasshosting
·voip.ms

You just posted a big rant about this in the AT&T forum... about how AT&T won't fix anything if you have Inline... and how crappy their service is... yet you tell someone else to try and pull the same scam?
Seriously, they are smarter than this. The guy who comes out will know this was a pre-existing condition and charge you for it anyway. Trust me, they are hip tot the script.
I used to LOVE busting people who tried that scam.
Just give the devil his due and be done with it.
--
Looks like Reverend Wright got his wish - God Damn America.
Nancy Pelosi - House Minority Leader 2010
Harry Reid - Senate Minority Leader 2010



tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
kudos:8
Reviews:
·G4 Communications
·Fairpoint Commun..
·Hollis Hosting

reply to Flybye
1) Hard to tell. If DSL signal is marginal at NID lots of things can cause problems. I'd disconnect wiring from NID and use an ohm meter set to high range check the resistance from each wire to all other wires and to ground. With phones on hook or disconnect should be extremely high, tens of megohms.

2) See 1

3) I'm a big fan of whole house POTS/DSL splitter. Splitter does a better job isolating DSL from voice and it eliminates need to use inline filters at each device

4) In my case high humidity caused corrosion to build up on a couple of jacks in the basement. This creates a partial short between line 1 and 2. Interesting it was not enough to affect voice but it completely killed DSL, even using a splitter.

/tom


nonymous
Premium
join:2003-09-08
Glendale, AZ
Reviews:
·Callcentric

reply to Flybye
Did the tech that disconnected the wiring even check the jacks. Or was this say a free it works I am leaving quick with no check. If the jacks have never been checked do that. If it is looped may at least be able to say narrow it down between two jacks.


public

join:2002-01-19
Santa Clara, CA

reply to tschmidt

said by tschmidt:

4) In my case high humidity caused corrosion to build up on a couple of jacks in the basement. This creates a partial short between line 1 and 2. Interesting it was not enough to affect voice but it completely killed DSL, even using a splitter.
That should not happen. A splitter completely isolates dsl. There must have been another fault in front of the splitter.

And it is a bad idea to use a microfilter as splitter. The caps will short in time, and the inductors partially saturate reducing filter action.

Bobcat79
Premium
join:2001-02-04
Reviews:
·Verizon Online DSL
·Optimum Online
·EarthLink

reply to Flybye
If you're going to do a home run, you should use a separate cable for the DSL modem. You DON"T want your DSL signal to be going to the other jacks in the house.

If you use a separate pair that goes to other jacks and you use a flat 4-conductor line cord on one of those jacks, you'll introduce crosstalk onto your DSL line and cause problems.

If you can disconnect the pair used for DSL from the other parts of your phone system, that would probably be OK.



nunya
Who is John Galt?
Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:8
Reviews:
·Charter
·surpasshosting
·voip.ms

1 edit

reply to public
A splitter *does not* completely isolate the DSL. A short / ground @ 2000 Hz is a short / ground @ 50,000 Hz as well. A DSL filter / splitter is simply a low-pass filter circuit.

The OP needs to have their trouble cleared, then worry about filters and splitters.



tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
kudos:8
Reviews:
·G4 Communications
·Fairpoint Commun..
·Hollis Hosting

reply to public

said by public:

That should not happen. A splitter completely isolates dsl. There must have been another fault in front of the splitter.
I respectfully disagree. A splitter is simply a low pass filter that attenuates high frequencies used by DSL so they do not interfere with voice grade equipment. How much attenuation is enough is impossible to determine since voice grade equipment is not tested for high frequency rejection. Values were chosen so that in most cases with most equipment it is good enough.

In my case the short unbalanced the line. Filter has no effect on that.

/tom

eakes

join:2000-10-20
Richardson, TX

reply to Flybye
An alternative is to put the phone wiring back to its 'working' state as far as DSL is concerned. Buy cordless phones and put the base unit where the present working phone is. Station the remotes in rooms as desired, the only thing required at the remote is AC power for the remote charger - no phone lines are required.

There are a number of suppliers for cordless phones, I use Panasonic, but Motorola, Uniden, AT&T and numerous off-brands make these systems. Most can handle up to six phones. Packages are available with 1 to 4 phones, plus you can buy additional remotes.


netboy34

join:2001-08-29
Kennesaw, GA
kudos:1

You might want to re-read the first post... this is for DirecTV receivers that have to be connected, not phones.

I'm still rooting for homerun for the DSL


Wednesday, 22-May 15:12:40 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.
Most commented news this week
Hot Topics