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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Silly

I am sure this has been said in other places but if AT&T really cared about "critical communications services for more than 80 million customers" then it would do more to resolve the problems of dropped calls and poor data service, regardless of the root causes of those problems.
--
"Net Neutrality" zealots - the people you can thank for your capped Internet service.


56403739
Less than 5 months left
Premium
join:2006-03-08
Naples, FL
kudos:2

Why should they care? As long as the iPhone sheep keep lining up to be fleeced, there's no need to improve service.

In fact, certain interpretations of corporate fiduciary responsibility require that AT&T do and spend as little as possible as long as the iPhone money keeps rolling in so as to maximize stockholder return on investment.

Customers are merely a means to an end. Nothing changes until those customers stop paying. In the case of the iPhone, the customers will continue paying even with the horrid service they get.



rawgerz
The hell was that?
Premium
join:2004-10-03
Grove City, PA

Anyone else see their commercials and think, "If they're constantly having to defend themselves as they do, they must be doing something wrong"?

It's too bad Alltel sold out. Being a private company and doing very well for themselves. Everyone I knew that had them were very pleased, and I would have used them too if they had coverage here.
--

You can't make all the people happy all of the time. But it should be common sense to shoot for the majority.



Simba7
I Void Warranties

join:2003-03-24
Billings, MT

said by rawgerz:

It's too bad Alltel sold out. Being a private company and doing very well for themselves. Everyone I knew that had them were very pleased, and I would have used them too if they had coverage here.
You're telling me. I'm quite pissed that AT&T is taking over Alltel here. What's nice is that I'll keep my phone for a year until they kill off the CDMA network.

What's not nice is my data plan going to sh*t. I'll post how bad it gets when AT&T takes over next month.
--
Bresnan 15M/1M|MyWS[P4HT@4.01GHz,2GB RAM,2x1TB HDDs,Win7]|WifeWS[P4@2.4GHz,1GB RAM,60GB HDD,Win7]|Router[2xP3@1GHz,640MB RAM,18GB HDD,Allied Telesyn AT-2560FX,Kingston KNE100TX,2xDigital DE504,Compaq NC3131,iPro/1000DP,Blitz BWI715,Gentoo Linux]

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