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Forums » US Telco Support » AT&T » AT&T U-verse » Uverse Remotes with green sticker that say RF
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pixelation last three days... »
« Dolby Digital sound cut-outs  
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chunk73
Premium
join:2002-02-22
Fairfield, CT
Uverse Remotes with green sticker that say RF

I bought some replacement remotes for my uverse boxes on ebay and realized they dont work. They dont have the blue stickers like my old remotes, they have green stickers that say RF on them.

Any way to make these remotes work with my boxes?

Crysin

join:2009-07-26
Wauconda, IL
They should work, all RF means is Radio Frequency, Uverse boxes may need an attachment for use of RF but i'd doubt it. RF just has a longer range than IR, which are the normal ones.

Keoway
Premium
join:2009-08-29
Seneca, SC

I notice that the RF remote is "out of stock" at the AT&T store.
»www.att.com/equipment/accessorie···otes.jsp

Is the USB adaptor/dongle compatible between green labels and blue labels?


nishiko1973

@sbcglobal.net

reply to chunk73
This should shed some light on it. You apparently didn't get the USB adapter receiver part?

»utalk.att.com/utalk/board/messag···d.id=138


ILpt4U
Premium
join:2006-11-12
Lisle, IL
·AT&T Yahoo
·AT&T U-Verse
·magicjack.com

A Gray remote with the Green AT&T Sticker on the bottom for RF?

I believe these are for STBes that never made it to installs...

I actually have a couple of these RF remotes

Cisco makes an IPTV receiver that is similar to the Dish Network DVR in that it can feed multiple TVs, and the "slaved" TVs are controlled via RF remotes

I think this is where those old U-Verse RF remotes came in -- but those receivers were never used (AFAIK) for U-Verse


Tanshin

join:2009-07-18
West Simsbury, CT
reply to chunk73
Possible duped purchased?

Is there a "window" on the front of the remote (I haven't seen the RF ones)? If there is, you should be able to use IR. If IR isn't working, you'll have to program the remote with the box I guess...

Crysin

join:2009-07-26
Wauconda, IL
Anyways why would you buy replacement remotes that are used? If they're on Ebay, there's likely going to be something faulty with them. Not saying Ebay is bad, but i would tend to stave away from buying electronics on it.


Tanshin

join:2009-07-18
West Simsbury, CT
·AT&T U-Verse

reply to Tanshin
Just to put it out there, this is the RF remote by AT&T:
»www.att.com/equipment/accessory-···q_model=

chunk73
Premium
join:2002-02-22
Fairfield, CT
·AT&T U-Verse

reply to chunk73
here is the ebay listing i bought them from. I think i am SOL. The seller emailed me back and said he lists the model # for this reason and leaves it up to the buyer to decide most likely for CYA.

»cgi.ebay.com/ws/eBayISAPI.dll?Vi···03071493


Tanshin

join:2009-07-18
West Simsbury, CT
What is the model on the one you received?

Print out the listing, and if you didn't receive what he offered...

chunk73
Premium
join:2002-02-22
Fairfield, CT
reply to chunk73
Inside the battery compartment it says RC1534802/00

On the back it says FCC ID: RCSBC15348

chunk73
Premium
join:2002-02-22
Fairfield, CT
reply to chunk73
I tried to do an autoprogram with the AT&T box but it doesnt work. Does anyone know if there is an IR code for the uverse boxes that i can try?


Tanshin

join:2009-07-18
West Simsbury, CT
·AT&T U-Verse


2 edits
Just as point of reference, my model number is RC1534801/00, so yours must be "newer."

As for things you can try, what about resetting the remote to it's factory defaults?
1. Press and hold the AT&T button, and, without releasing said button, press OK.
2. Release both buttons. All four mode keys should flash twice
3. Enter the code 900. The AT&T button should flash three times if done correctly.
If the light flashes once for a long time, then something went wrong and the remote is in normal operation, and you will have to start over.

I'm looking around now to see about reprogramming the AT&T key for the box.

EDIT: I'm not finding things yet, but I'm just still not understanding why that remote won't work... Factory reset should help since they come auto-programmed.


ozzy6900

join:2005-01-11
West Haven, CT
·AT&T U-Verse

reply to chunk73
said by chunk73 See Profile :

I tried to do an autoprogram with the AT&T box but it doesnt work. Does anyone know if there is an IR code for the uverse boxes that i can try?
Chunk73, Tanshin made an observation earlier that is very important. Is there or is there not a red window in the front of the remote? If there is no red window, it is an RF unit and without an RF to IR converter at the DVR or STB, the remote will not work.


Tanshin

join:2009-07-18
West Simsbury, CT
I feel special

chunk73
Premium
join:2002-02-22
Fairfield, CT
·AT&T U-Verse

reply to ozzy6900
said by ozzy6900 See Profile :

said by chunk73 See Profile :

I tried to do an autoprogram with the AT&T box but it doesnt work. Does anyone know if there is an IR code for the uverse boxes that i can try?
Chunk73, Tanshin made an observation earlier that is very important. Is there or is there not a red window in the front of the remote? If there is no red window, it is an RF unit and without an RF to IR converter at the DVR or STB, the remote will not work.
There is a red window on the front of the remote however i have a feeling that is only for the IR function to control devices assigned to the other 3 keys, TV, DVD, AUX. It has to have it for those 3 keys to work as I assume those use traditional IR and RF.


Tanshin

join:2009-07-18
West Simsbury, CT
Your AT&T box does use IR normally. Did you try to reset to Factory Default like I suggested?

chunk73
Premium
join:2002-02-22
Fairfield, CT
·AT&T U-Verse

said by Tanshin See Profile :

Your AT&T box does use IR normally. Did you try to reset to Factory Default like I suggested?
Yes, i tried the factory reset but with no luck. I really think these remotes are RF for the uverse portion and IR for the other 3 functions.

Does anyone know how to get just the usb dongle that they are selling with the current point anywhere remote? Would be curious to see if it would work with these.


Tanshin

join:2009-07-18
West Simsbury, CT
·AT&T U-Verse


1 edit
No, the IR portion should work for the AT&T side as well.

I'm not sure if you can get the dongles separately though...

EDIT: I don't know if I would pursue separate dongles... I'm looking at that ad and the manual states that they are IR remotes.

walta

join:2001-05-22
Saint Louis, MO

reply to chunk73
Ask the seller to send the dongle or a refund. If he refuses I would file a claim with EBay. In the photo it says “IR U-verse TV remote” It appears they sent you an RF remote. As there add is misleading you will likely gat a full refund if you insist there add mislead you.

Walta
-
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