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[TWC] 3 questions... »
« [TWC] NEO Rate Hike  
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Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ

[TWC] Warning Letter help

I have internet service with Time Warner in NW Ohio. At one point I started getting spam to a mailbox and it was benign till the flood gates opened 2 weeks ago... The spammers are from china and send 100+ emails per hour to two email addresses of mine. I deployed Zen.Spamhaus and SpamCop to filter the mail,,, 2 to 6 still get through an hour...

The bigger problem is TW has sent me a letter to download virus software,,, it will not stop these spam pirates from abroad... I have forwarded all my mail to Gmail at this point and ask some of the pros here what would be my best course of action here?

Why are my balls being busted while these pirates roam free deploying this crap???/rant...

patt2k

join:2009-01-16

That is strange. Well what I can suggest you try this 12 month trial of MC-Affe antyvirus

last couple month antyvirus companies are giving promotions for their software like kapsersky,avira,mcaffe

here use this:

This Says Trial but you will get 12 month


dcurrey
Premium
join:2004-06-29
·ViaTalk


1 edit
reply to Slo
Ok maybe I a missing something. But unless TW thinks you are sending the spam why would they recommend virus software.

If you are running your own mail server the filters will kill it server level but TW will still see it maybe this traffic what they are complaining about.

You have little control over who sends you email.

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
reply to Slo
Take a look at some of that email. I'd bet it isn't addressed to you - rather it is bounces from people who have been spammed using your email address and possibly your computer.


Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ


1 edit
I'm starting to smell a rat... I sent off a lot of emails to spamcop in which they have you send notice of the spam to the offenders isp and I now think I have alerted RR as me being the offenderLOL,LOL,,, this is so funny... K your post led me in this direction... I have looked at a slew and they are bogus in every way,,, but all were address to me... --
The mod depot sponsor
Rant all You Want

SanDiegoLV

join:2007-01-05
San Diego, CA
Simple solution

abandon/delete the two problem e-mail addresses.

Setup new e-mail addresses.


Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ

said by SanDiegoLV See Profile :

abandon/delete the two problem e-mail addresses.

Setup new e-mail addresses.
Not a solution as the email still passes RR on it's way to get a "not Known" here...

My concern is RR cutting me for no fault of my own...


dcurrey
Premium
join:2004-06-29
·ViaTalk

Some type of gateway filtering would help. We I worked for a small isp we used Postini just pointed mx records to them and then they would filter and forward only good mail to us. Server mail dropped 10,000 plus messages a day.

If small business use you can try to find something like this. If personal you may have a hard time find service that would support such a small account.

Think google still allows personal domains to be used for free. »www.google.com/apps/intl/en/group/index.html so you could just use google instead of your server until the problem corrects itself.

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
·RoadRunner Cable

I don't thhink we understand the problem. RR does not send you antivirus warnings because you have too much INBOUND email.

OP, please scan and post the letter. I'd be almost certain it is warning you about a viral infection and that the email is a result, not the cause.


Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ


1 edit
reply to dcurrey
said by dcurrey See Profile :

Some type of gateway filtering would help. We I worked for a small isp we used Postini just pointed mx records to them and then they would filter and forward only good mail to us. Server mail dropped 10,000 plus messages a day.

If small business use you can try to find something like this. If personal you may have a hard time find service that would support such a small account.

Think google still allows personal domains to be used for free. »www.google.com/apps/intl/en/group/index.html so you could just use google instead of your server until the problem corrects itself.
I checked on google apps,,, it is trial to pay and I might go with it... I am only a personal server with only my mail,,, no others period... I spent 2 days looking for a free for personal use filter to put in front of my server,,, I am a big fan of "open source"...

for the time being I am forwarding all my mail via Zoneedit to gmail accounts...

Thank you for your input...


Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ


1 edit
reply to K Patterson
said by K Patterson See Profile :

I don't thhink we understand the problem. RR does not send you antivirus warnings because you have too much INBOUND email.

OP, please scan and post the letter. I'd be almost certain it is warning you about a viral infection and that the email is a result, not the cause.
putting it thru the scanner now...


Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ

reply to Slo
Re: [TWC] Warning Letter!

Click for full size
TW Warning pg1
Click for full size
TW Warning pg2
Just to add I use AVG and Hijackthis and monitor my started processes...

I think the crux of this letter lay in the 2nd paragraph...

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
Yep. Head for the security forum, read their FAQ's and get busy.


Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ

said by K Patterson See Profile :

Yep. Head for the security forum, read their FAQ's and get busy.
Yep what???


dcurrey
Premium
join:2004-06-29
Don't they still have a free virus software. CA security software or something like that.

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
reply to Slo
I'd say you have a nasty in your system and it is being used as part of a bot net.

DrDrew

join:2009-01-28
Apple Valley, CA

reply to dcurrey
said by dcurrey See Profile :

Don't they still have a free virus software. CA security software or something like that.
Yes. Get it here:
»help.rr.com/HMSLogic/security_ab···pic.aspx


Slo
Welcome To My Nightmare
Premium
join:2002-08-10
High Bridge, NJ

reply to K Patterson
said by K Patterson See Profile :

I'd say you have a nasty in your system and it is being used as part of a bot net.
I disagree,,, it is spam to me... They have tried to relay in the past but I am secure... I monitor my router with Windump and Wireshark,,, all the spam has one destination,,, my mailbox...

Below is a typical header... I think this warning is the amount of email traffic to me and by redirecting my mail I have stopped the maddness for now...

I am using AVG and if I find a way to use another AV with/out installtion I'm all ears... I think AVG is good I despise system killing AV software...

If someone thinks this should be moved to security Move it,,, I will find it...



amysheehan
Premium,VIP,MVM
join:1999-12-21
Huntington Beach, CA
·RoadRunner Cable


2 edits
From what I see YOU are spamming for perscription drugs online using the Road Runner pipe into your house to access the internet and spam.

The email states: get Hydrocodone and vicodin online easily

and includes:
Purchase Rx~Medicationz Online!.. NO_Prescription_Required!

--
Proud Member of ASAP
DSLR Phishtracker

K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
Yes, that looks like a bounce to me.
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Forums » US Cable Support » Road Runner[TWC] 3 questions... »
« [TWC] NEO Rate Hike  
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