jcope
Premium
join:2009-11-05
Tetonia, ID
| [HN9000] Problems accessing a network camera
Greetings ! My first post, brought on in desperation as I try to setup a network cam to view on the web. I've come to realize that I need a static IP, but am getting mixed info on whether or not it needs to be a public IP for me to access it. Some have suggested that with a static/private I can still access the camera using a DDNS service, but I am clueless in that regard. Any thought out there? |
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compuguybna
join:2009-06-17
Nashville, TN
| a DDNS service handles all the port forwarding, IP address etc for the cam.
NOTE.....if you are using HUGHESNET to continually stream video from a network camera, you are likely to exceed your usage threshold quickly! What "plan" are you on?
I had a Panasonic network camera I used for a short while on Hughesnet. The DDNS service was called
viewnetcam.com |
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jcope
Premium
join:2009-11-05
Tetonia, ID
| reply to jcope
Thank you for the response !
The camera will only be viewed periodically - maybe once a day for a few minutes.
Currently, I have the residential service, Home plan. I know that I need to get a static IP, but what I'm not sure of is if I need a static/public or can make due with a static/private.
Hughs Net requires the Pro Plus plan to purchase a static IP, but, they told me it will be a private IP. The only way, they say, to get a public IP is through their business account. I'm okay with upgrading to the Pro Plus, as long as I can access the camera, but would hate to have to upgrade to all the new equip. for the commercial plan. My understanding from Hughs Net is that their Nat will block the private IP, even though it is static. Is the DDNS a work-around for that? |
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tobicat
join:2005-04-18
Tombstone, AZ | Might want to read this.
»[HN7000S] Running Web Server on HughesNet?
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9000 spaceway III, 7000S SatMex 5 990, Dlink wirless |
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jcope
Premium
join:2009-11-05
Tetonia, ID
| Thank you. I read those posts, and they were most helpful. From those it would appear that I can do this with a static IP (private). Had I not talked to Hughs Net after reading those post, I probably would have upgraded to a static IP. But, the Hughs Net tech I spoke with says it won't work - that because they still NAT the private/static IP address, I won't be able to access it remotely. They want me to drop another $800 for a commercial hook-up.
I guess I just need someone more informed than me to say it is doable with the static/private IP. The earlier posts you directed me to seemed to suggest that is the case. |
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dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA
| reply to jcope
While the concatenation of "Static" and "Private" in describing IP addresses has been common forever in networking, I've never heard of Hughes using them together.
What you need is Public. It doesn't have to be static, but it has to be public.
Hughes has always issued Public only one way (at least since the days of the 4000) and that is with a static IP.
A Static private IP would be useless and meaningless on a Hughes network, and probably means that whomever you were talking to was clueless.
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Motosat self-pointing dishes: 1.2-meter XF-3 on 105W or 121W, .74 meter G74 on 83W, SL-5 HD DirecTV|idirect 3100|Hughes HN7000S|Sprint Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of PC-OPI and DSSatTool |
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jcope
Premium
join:2009-11-05
Tetonia, ID
| dbirdman - Thank you. I was hoping you would jump in on this. All I can say is, "what the heck." In my efforts to figure this out, I ended up with a Hughes Net technician that works on their business side. He went into great detail differentiating the 4 possible combinations that were available: Dynamic/private, Dynamic/public, Static/private, and Static/public. He said that with a business plan one can choose between these 4 options, but as he was not associated with the residential side, he was not sure whether or not the residential static was, or could be public or private. I then called the Billing dept for the residential side and asked them if the static IP option was private or public. They put me on hold, came back in a short time, and said they had checked and it is a static/private. The only thing I know for certain, which supports your position, is that most of the folks I talked with seemed fairly clueless.
I went through nearly a dozen technicians from Hughes Net to Mobotix camera; from India to Scotland, all of which were largely clueless. Thank goodness for DSLreports and all you kind people that are willing to provide your valuable time to help a nimrod like myself. I will upgrade to a ProPlus plan, get my static IP and give it a go.
Thank you |
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jcope
Premium
join:2009-11-05
Tetonia, ID
| One other thought, dbirdman. The Hughes tech made the point, which didn't make a lot of sense to me, and also to you, apparantly, that even though they can provide a static IP, they still run it through their Nat'ing process, which effectively makes it private, or so it would seem. After thinking about this it didn't make sense. Why buy a static IP that is unaccessible?? |
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dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA
| said by jcope  :One other thought, dbirdman. The Hughes tech made the point, which didn't make a lot of sense to me, and also to you, apparantly, that even though they can provide a static IP, they still run it through their Nat'ing process, which effectively makes it private, or so it would seem. After thinking about this it didn't make sense. Why buy a static IP that is unaccessible?? If they are doing Static w/NAT, they certainly could make it usable by enabling the firewall in the modem and letting you make forwarding rules, which is of course what you would be doing anyway with your own router. That is the only way it makes sense, but it seems they would be opening up a lot of support issues.
If anybody reading this has recently gotten a static IP with Pro or ProPlus please chime in and tell us what sort of static IP you got.
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Motosat self-pointing dishes: 1.2-meter XF-3 on 105W or 121W, .74 meter G74 on 83W, SL-5 HD DirecTV|idirect 3100|Hughes HN7000S|Sprint Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of PC-OPI and DSSatTool |
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jcope
Premium
join:2009-11-05
Tetonia, ID
| dbirdman,
I just sent an instant message to pdesousa, who you had communicated with earlier this month regarding a similar problem »[HN7000S] Running Web Server on HughesNet? I asked if they were running on a residential or business account, Based on the earlier posts, they were able to remotely access their web cam (after some fussing with IP addresses). So if they are running on a residential static IP, that should answer the question. By the way, Hughes Net says they only provide a static IP with the ProPlus, and up, plans. |
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dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA | There may also be differences between the 7000 and 9000 plans with regard to what is available for static IP. |
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jcope
Premium
join:2009-11-05
Tetonia, ID | I will check into this - thanks. |
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jcope
Premium
join:2009-11-05
Tetonia, ID | The 9000 is simply their latest upgrade. The person I spoke with couldn't tell me what the actual differences in the modems might be. I went ahead and upgraded to the ProPlus with a static and will give it a go. |
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jcope
Premium
join:2009-11-05
Tetonia, ID
| IT WORKED!!
All it took was a static IP. It appears that dbirdman was correct, in that a static IP is a public IP. I simply port forwarded to the camera IP and can now enter the static IP (gateway + 1) into a web browser and I'm in.
I received SUCH bad information from Hughes Net and Netgear technicians. I was told by the Netgear tech that their router would absolutely not allow access to the camera - that I would have to purchase another public IP address for the camera. Although, in NetGear's defense, another tech earlier in the day said, "Sure, it will work."
Anyway, the bottom line is that it works. Thank you so much to all of you, especially dbirdman. |
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dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA | I'm always happy when the advice/info works  |
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Dave1541
@cisco.com | reply to jcope
I plan to do something similar in one of the upcoming weekends...
Where is the port forwarding done? On your home router or is there a way to do that on the HN9000? |
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or270
Premium
join:2007-03-13
Lookout, CA | On the router. |
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