jer dog
join:2008-10-20
| Why do I have to keep resetting my modem & router?
I was wondering if someone could be more useful than the guy at WOW I talked to on the phone.
Every day or two I cannot access the internet from my computer or xbox. I have to completely unplug my modem & router, then everything is fine...until the next day.
The guy at WOW says are you using a Router? I answer yes. Well then its the router. End of conversation as far as he was concerned.
SO I am sure this is a possible explanation, but my question is if it is the router, why does this keep happening? Its very frustrating and my wife has about had it since she is unable to use the computer while I am at work.
Router is Dlink DIR-615. I only have 2 things connected, my computer and an xbox and they are both wired connections. Rarely are the 2 even being used at the same time. |
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flipp
join:2001-04-25
Clinton Township, MI | Do you have the latest firmware for your router? A quick google search turns up lots of people having the same issues with various ISPs and for most updating to the latest firmware seems to have fixed the issue. |
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jer dog
join:2008-10-20 | According to the router I do have the latest firmware.
Hardware Version C1
Firmware Version 3.01 |
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The Joker
join:2003-08-01
00001 | I have the same router and no issues with WOW! |
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bewale
Killemall
Premium
join:2000-08-08
Royal Oak, MI
clubs: | reply to jer dog
I might suggest pulling the router out temporarily and see if you're still having problems. That'll help you understand where the problem lies - your router, or WOW's cable service.
--
"In a world of compromise, some don't." |
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jer dog
join:2008-10-20 | Thats what the wow guy said too. I guess its worth a shot. then I have unplug one to use the other etc. Seems ridiculous.
Can anyone give me any insight as to what would cause this problem if it is the router? |
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imrf
Premium
join:2002-06-06
Utica, MI
 ·Comcast
·WOW Internet and C..
| Bad router would be my only guess. You could plug your WOW modem and both computers into the switch section of the router and just use it as a dumb switch. That'll let both computers surf at the same time since WOW provides 3 IP address to all modems. |
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