Fonguy
join:2009-11-05
Fort Erie, ON
| [Niagara] Email Issues
Hello, I have read and searched and not found the same issue I am having. We are using Outlook and have our smtp going out over the smtp.cogeco.ca. Anything we send out does not get delivered, as well, people sending us emails, we do not receive them.However, using gmail, yahoo or an acanac smtp and dsl line, we can send and receive no issue. Not once is any type of bounce back message received by either us or people sending us emails, it all looks as if it goes through. I did the MX test and see that the IP is listed as blacklisted. Now I am not the type of person to start off blaming anyone, in fact, my first approach is what have I done wrong, although this is a new issue for us and we have not changed nor altered any settings on our network.
Look forward to any suggestions, thank you, Fonguy
Here is the result of the test-----
SuperTool Beta
Command:
blacklist:24.141.88.100 blacklist
We notice you are on a blacklist. Click here for some suggestions
Checking 24.141.88.100 against 101 known blacklists...
Listed 3 times with 2 timeouts.
Blacklist Status Reason TTL ResponseTime
FIVETEN LISTED miscellaneous address blocks that have sent spam here
Return codes were: 127.0.0.2 864000 281
SORBS-DUHL LISTED Dynamic IP Addresses See: Detail
Return codes were: 127.0.0.10 3380 47
Spamhaus-ZEN LISTED Detail
Return codes were: 127.0.0.10 680 218
AHBL OK 0
ANT OK 0
Backscatter.org OK 0
BARRACUDA OK 47
BURNT-TECH OK 0
CASA-CBL OK 0
CASA-CBL+ OK 0
CASA-CDL OK 0
CBL OK 0
CLUECENTRAL OK 0
CSMA OK 0
CYBERLOGIC OK 62
DEADBEEF OK 16
DNSBLINFO OK 0
DUINV OK 16
DULRU OK 16
EMAILBASURA OK 0
FABELSOURCES OK 16
GIRL OK 16
GRIP OK 16
HIL OK 16
HIL OK 16
HILLI OK 16
ICMFORBIDDEN OK 16
IMP-SPAM OK 16
IMP-WORM OK 16
INTERSIL OK 16
ivmSIP OK 16
ivmSIP/24 OK 16
KEMPTBL OK 62
KUNDENSERVER OK 156
LASHBACK OK 16
LNSGBLOCK OK 16
LNSGBULK OK 16
LNSGDUL OK 16
LNSGMULTI OK 16
LNSGOR OK 16
LNSGSRC OK 16
MSRBL-Combined OK 16
MSRBL-Images OK 16
MSRBL-Phising OK 16
MSRBL-Spam OK 31
MSRBL-Viruses OK 31
NERD OK 31
NETHERRELAYS OK 16
NETHERUNSURE OK 16
NIXSPAM OK 156
NJABL OK 16
NJABLDUL OK 16
NJABLFORMMAIL OK 16
NJABLMULTI OK 16
NJABLPROXIES OK 16
NJABLSOURCES OK 16
NLKUNBLACKLIST OK 16
NLKUNWHITELIST OK 16
NOFALSEPOSITIVE OK 16
NOMOREFUNN OK 16
ORID OK 16
ORVEDB OK 16
OSPAM OK 16
PDL OK 16
PSBL OK 16
RANGERSBL OK 16
RATS-Dyna OK 16
RATS-NoPtr OK 16
RATS-Spam OK 94
REDHAWK OK 16
RRBL OK 16
RSBL OK 16
SCHULTE OK 16
SDERB OK 16
SENDERBASE OK 62
SERVICESNET OK 16
SORBS-BLOCK OK 16
SORBS-HTTP OK 16
SORBS-MISC OK 16
SORBS-SMTP OK 16
SORBS-SOCKS OK 16
SORBS-SPAM OK 16
SORBS-WEB OK 16
SORBS-ZOMBIE OK 16
SPAMCANNIBAL OK 16
SPAMCOP OK 16
SPAMSOURCES OK 31
SPEWS1 OK 31
SPEWS2 OK 31
SWINOG OK 31
TECHNOVISION OK 31
TRIUMF OK 16
UCEPROTECTL1 OK 16
UCEPROTECTL2 OK 16
UCEPROTECTL3 OK 16
VIRBL OK 16
WPBL OK 16
WSFF OK 16
ZONEEDIT OK 16
SOLID TIMEOUT 0
SPAMRBL TIMEOUT 0
reverse lookup smtp diag port scan blacklist
Reported by mxtoolbox.com on Thursday, November 05, 2009 at 10:44:50 AM
About the SuperTool!All of your MX record, DNS, blacklist and SMTP diagnostics in one integrated tool. Input a domain name or IP Address or Host Name. Links in the results will guide you to other relevent tools and information. And you'll have a chronological history of your results.
If you already know exactly what you want, you can force a particular test or lookup. Try some of these examples:
(e.g. "blacklist: 127.0.0.2" will do a blacklist lookup)
command explanation
blacklist: Check IP or host for reputation
smtp: Test mail server SMTP (port 25)
mx: DNS MX records for domain
a: DNS A record IP address for host name
spf: Check SPF records on a domain
txt: Check TXT records on a domain
ptr: DNS PTR record for host name
cname: DNS canonical host name to IP address
scan: Perform a port scan on the host New!
whois: Get domain registration information New!
arin: Get IP address block information New!
soa: Get Start of Authority record for a domain New!
Other tools coming soon.
http: Get web page at URL |
|
MxToolBox
join:2009-11-05
Austin, TX
| Fonguy,
Sorry to hear that you are having blacklist troubles. I checked your IP via our Blacklist tool and I do see that you are listed on quite a few lists.
You can follow the links to the Blacklist websites (via the "details" link or the Blacklist name) and request delisting directly from them. I also want to provide you with a link to a very handy article we posted on our blog - What Blacklists Are and How MxToolbox Helps! The article will explain a lot about how our services eliminate the problems blacklists cause and how they are oftentimes recurring and hard to permanently fix.
If you can't get resolution to the problems, don't hesitate to call or e-mail me and we can discuss the problems further. Thank you!!
Thanks,
MxToolBox |
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Fonguy
join:2009-11-05
Fort Erie, ON
| thank you for your reply, I have looked up the reports, tried to follow along, but I am unsure about the 24 IP address that is appearing, I am not using anything near that so I am assuming it is a Cogeco one? I think I was able to request a delisting on a couple of the sites, but not sure. I am still kinda lost over this. |
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Last Parade
One of the Brightest Stars
join:2002-10-07
Port Colborne, ON | reply to Fonguy
Can you change your IP? |
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Fonguy
join:2009-11-05
Fort Erie, ON
| I can, but if the block of IPs is blacklisted, that may not work,
I resolved my outgoing email issues by creating my own smtp server and testing is now proving I can send out emails with no issue . I am now waiting to see about the incoming. I also would like to thank the mxtoolbox person for calling, that was outstanding and I really appreciate that. |
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Krispy
Premium,VIP
join:2001-12-11
the stix
| reply to Fonguy
Your IP is residential so it's normal to see it on blacklists. The IP the remote server should be checking against blacklists is Cogeco's SMTP server IPs, ie: 216.221.81.30. That said if you weren't able to send mail due to a blacklist issue you'd get a bounceback stating explicitly which blacklist was causing you issues, if you do have one of those post it. Also note that blacklists typically wouldn't cause issues on receiving mail. From the sounds of it your email issues are wholly unrelated to be blacklist issues, you've either got clientside email application or configuration issues or there's something corrupted with your mailbox (rare), you should probably call in for more in-depth troubleshooting to resolve this.
--
you can lead a horse to the water but you cannot make him drink...you can put a man through school but you cannot make him think --ben harper
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