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xon

@gdds.com

Billing madness !

***This is not to complain about anything (yet), but I was amazed at my monthly invoice. I'm prepaid for the entire year and a customer out of PA. In all I'm paying $5.19 additional stuff every month.

264xxxx 2009-10-16 01:17 AM Regulatory Recovery Fee Current $1.97
264xxxx 2009-10-16 01:31 AM E911 Cost Recovery Fee Current $0.48
267xxxx 2009-10-21 01:30 AM P.U.C. Fee Current $0.03
267xxxx 2009-10-21 01:30 AM Sales Tax Current $0.69
267xxxx 2009-10-21 01:30 AM FUSF (VoIP) Current $0.84
267xxxx 2009-10-21 01:30 AM Statutory Gross Receipts Current $0.09
267xxxx 2009-10-21 01:30 AM FCC Regulatory Fee (VoIP) Current $0.01
267xxxx 2009-10-21 01:30 AM E911 (VoIP) Current $1.00
267xxxx 2009-10-21 01:30 AM Telecommunications Relay Service Surcharge Current $0.08


unknvoip
WWJID?

join:2006-07-25
Rochester, NY
·ViaTalk

When you pre-paid, did you pay things like the FUSF and Sales Tax? Those are items that I paid on renewal. We all pay some of your other monthly charges like the 'Recovery' fees. Perhaps there is some reason why those are charged differently in your location than mine.

Submit a ticket to billing asking about this, if you haven't already and please keep us posted.


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
reply to xon
Different states, counties, towns all affect what the taxes would be.


xon

@gdds.com

Well, I only paid the $199 for renewal. It's just that I've never before seen this kind of a crazy list of miscellaneous charges being tacked on for any utility or service (including car rentals at airports -which is another crazy place where every tom, dick and harry in and out of town wants to get a cut).


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk

said by xon :

Well, I only paid the $199 for renewal. It's just that I've never before seen this kind of a crazy list of miscellaneous charges being tacked on for any utility or service (including car rentals at airports -which is another crazy place where every tom, dick and harry in and out of town wants to get a cut).
Seriously? Car rentals are tacking on tire usage fees, stadium fees, etc. Ridiculous.

The problem is that VoIP is a huge business and the states, counties, towns etc are all looking for a way to get a piece of the pie. Sometimes it is less, sometimes it is more.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org


meister_sd
Premium
join:2006-01-29
La Mesa, CA
reply to xon
Email support. If you pre-paid, you shouldn't see any more charges until your term is up. This is the concept of PRE-PAY.
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