PetesPCW
join:2000-09-22
Jensen Beach, FL
| LAN Settings after Windows Update
I service a bunch of computers in a condo that has their own cable broadband.
My customers are calling me with a connection problem, browser not opening.
"Page cannot be displayed."
Through a stroke of luck, the guy that watches out for their closed TV happened to find that by going to Internet Explorer "Tools/Internet Options/Connections/LAN Settings" and unchecking "Automatically detect settings", you now connect with no problem.
I was setting up a new PC with Windows 7 when I found this problem.
I don't know whether this is a default setting or what but I'm curious as to why this would only happen to this particular service.
I have mucho customers with Comcast and ATT DSL and this place is the only one with that problem.
Anyone have any idea why this happened?
Pete |
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dbmvTechs
join:2009-10-04 | Are you using a router? What kind if so?
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dbmvTechs CATV Forums |
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PetesPCW
join:2000-09-22
Jensen Beach, FL
| Not just one customer.
Some are using routers, others are connecting directly to the cable modem.
I fix the problem by having them uncheck the Automatic... in the LAN settings and fixes the problem.
The system is supplied through 2 T1 lines from Liquid. They no nothing about it.
Since its a fixable problem, so I'm not overly concerned.
Pete |
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