dmolavi
Premium
join:2005-04-11
Sewell, NJ
 ·Verizon FIOS
 ·Comcast
 ·ViaTalk
|  Props to VT
Giving credit where credit is due. Converted from BYOD to VT-provisioned account on Thursday. Adapter arrived today, plugged it in, didn't have to make any changes on my network, it immediately registered and calls are working just fine. Thanks for a smooth transition, VT 
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TheMolavis.com |
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dmolavi
Premium
join:2005-04-11
Sewell, NJ
·Verizon FIOS
·Comcast
·ViaTalk
| BTW, after the switch, my DishNetwork receiver still dialed out without a hitch, and the WAF is at an all time high now
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degauss1
join:2001-07-02
Hillsboro, OR | that and with VT gear you get the 2nd line. I really enjoy that feature. My transition was flawless as well. |
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mscottc
join:2006-07-16
Jersey City, NJ
| reply to dmolavi
Mine was not flawless.
The SIP did not work at all when I first installed it. Initially it had no dial-tone. I found my way into the the adapter's setup page and was able to assign a static IP, but it still did not work and kept reverting back to DHCP. After calling a CSR at VT, I was able to get it provisioned. He also configured it to hold a static IP. However when I asked the rep to change the DNS to my local router/gateway IP (as it provides DNS translation) as every other device on my network is setup, he initially refused. He kept telling me I have no idea what DNS is. (Never-mind that I administer a facility with 5 LANs at my workplace including it's own DNS Server.)
He finally gave in and programmed in the DNS address I requested. And I finally had a dial-tone. I made the mistake of hanging up on him thinking all was all right at that point.
When we eventually did get a phone call, we could not hear the incoming voice. It turns out that my router needed some ports forwarded. No need to get into the details, I was able to fix that on my own, and all is well now. Why the CSR didn't even bring up that issue with me is what irks me.
I must say that once we got past those issues, our VT service is actually a lot better than it was with the SunRocket Adapter we had been using. |
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cmullen8
Ultraman
join:2004-06-10
Silver Spring, MD
·Verizon FIOS
·ViaTalk
| reply to dmolavi
said by dmolavi  :Giving credit where credit is due. Converted from BYOD to VT-provisioned account on Thursday. Adapter arrived today, plugged it in, didn't have to make any changes on my network, it immediately registered and calls are working just fine. Thanks for a smooth transition, VT How much is a VT adapter for existing BYOD customers? |
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TJ_in_IL
join:2006-06-10
Winthrop Harbor, IL
·ViaTalk
·Teliax VOIP
·Comcast
·Teleblend
1 edit | said by cmullen8 :How much is a VT adapter for existing BYOD customers? $40.00 plus $5.00 commission to dmolavi for sparking the interest!
J/K  |
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dcurrey
Premium
join:2004-06-29
1 edit | Yep $40 is about right. Well its $29.95 activation and $10.95 shipping.
Didn't they hear USPS has flat rate boxes that should hold the ata for $5 |
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cmullen8
Ultraman
join:2004-06-10
Silver Spring, MD | Thanks for the quick response. |
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dcurrey
Premium
join:2004-06-29
1 edit | reply to dcurrey
Wait a minute. We are not charged if we don't return the box! When did that happen. Wasn't that like $5 |
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dmolavi
Premium
join:2005-04-11
Sewell, NJ
·Verizon FIOS
·Comcast
·ViaTalk
| reply to TJ_in_IL
said by TJ_in_IL :said by cmullen8 :How much is a VT adapter for existing BYOD customers? $40.00 plus $5.00 commission to dmolavi for sparking the interest! HAHAhahahahaa...i'd say "i wish", but i've been down the commission nightmare highway w/ VT before. I prefer their voice service to their commission program
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