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Forums » O Canada! » Canadian » Videotron » [ TGV] TGV 50: speeds cut in half...?!? |Vitesse en moitie?!?
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ainyul

join:2009-10-19
Mont-Royal, QC

[ TGV] TGV 50: speeds cut in half...?!? |Vitesse en moitie?!?

hey all, just started ultimate 50 thursday and got speeds as high as 44\mbps;

friday afternoon speeds went to 29; and the weekend they never went over 17-20Mbps;

today they were at 14Mbps; i already had them change the modem on saturday; was told today that the ip test shows 100% loss; and that i may not be receiving all the packets;

tech came sat and said signals are within the norm; csr today told me my levels are 1.8, 1.0, 1.3...>>is this good or bad??

any suggestions would be helpful!!

\merci!!

kovy

join:2009-03-26

1 edit
Re: [ TGV] TGV 50: speeds cut in half...?!? |Vitesse en moitie?!

Yes, while watching youtube, do a speedtest just to see.

Or, download a file from Microsoft.

ainyul

join:2009-10-19
Mont-Royal, QC
reply to ainyul
i ran speedtests from testvitesse et aussi from speedtest, no luck so far...

rogerlebo

join:2002-06-29
Levis, QC

reply to ainyul
Hi!

I have a similar problem.
Videotron is working on my problem.

Meanwhile, I found a trick to get 50 MBits/sec.

Check this message :
»[FR] TGV

Bonne journée!

ainyul

join:2009-10-19
Mont-Royal, QC

thks for the link; i will try it now, sny duggestions with the speed booster; the csr tslked about that; is it worth it?

when u sy they r working on it now, what do u mean, what r they doing, masybe i can suggest the same thing here, in mtl to them to..??

thank u!

ainyul

join:2009-10-19
Mont-Royal, QC


2 edits
reply to ainyul
je viens d'essasyer maisd sans success; y a til dautres soln possibles..?

no luck unfortunately; i am getting dismal speeds of 15Mbps;



and as low as


Grosbonsens

@rogers.com
You're faster then the internet.

What did you expected?

Average website have a 8 Mbps upstream limit.

Maybe there's a real problem but please consider that a 50mbps upstream link is freaking RARE!

maxpower85

join:2009-10-19
Quebec, QC
reply to ainyul
Tu es sur que rien sur ton ordinateur pourait utilisé la connexion?

rogerlebo

join:2002-06-29
Levis, QC

reply to ainyul
Hi!

I've just used the Youtube trick again and I'm running at 50 MBits/sec.

I don't know what Videotron is doing to solve my problem.
They told me the problem is complex.
I will call them back tomorrow to know if they found a solution.
I will keep you informed.

Have a nice day!

rogerlebo

join:2002-06-29
Levis, QC
I've just called Videotron.
See this message :
»[FR] TGV

Bye!

ainyul

join:2009-10-19
Mont-Royal, QC


2 edits
thnaks for the update; I am getting dismal speeds; maximum de 17Mbps en moyenne aujourd'hui...



Je ne comprends plus rien; la vitesse est pourri (sp); par contre surant la journee je eu des vitesses qui depasse 130Mbps?

ce possible>>??


Lewism8

join:2008-04-25
Quebec, QC
Les test en flash sont pourri, surtout à ces vitesse la. Les test en java sont meilleurs comme celui de testvitesse.videotron.ca

ainyul

join:2009-10-19
Mont-Royal, QC

OK, merci pour votre reponse;



Avec testevitesse; 27Mbps »/speedtests/27···80381361

Still far from the 44Mbps I got on Day I..??!!

rogerlebo

join:2002-06-29
Levis, QC

reply to ainyul
said by ainyul See Profile :

sny duggestions with the speed booster; the csr tslked about that; is it worth it?

I know it is worth if you have Windows XP.
But, it does nothing if you have Windows Vista.

Yesterday, Vidéotron confirmed that to me.

Bye!

rogerlebo

join:2002-06-29
Levis, QC

reply to ainyul
said by ainyul See Profile :

Je ne comprends plus rien; la vitesse est pourri (sp); par contre surant la journee je eu des vitesses qui depasse 130Mbps?

ce possible>>??


C'est sûr que it is impossible.

rogerlebo

join:2002-06-29
Levis, QC

reply to ainyul
said by ainyul See Profile :

Avec testevitesse; 27Mbps
Still far from the 44Mbps I got on Day I..??!!
Hi!

Yesterday, Vidéotron told me I do not have problem with TGV 50 if I get between 3,0 MBytes/sec and 5,6 MBytes/sec.

27 Mbps is around 3,3 MBytes/sec.
So, Vidéotron could tell you do not have a problem.
For sure, do not accept this answer from Vidéotron.

You really have a problem.
Do not hesitate to call back Vidéotron again and again.

Bonne soirée!

ainyul

join:2009-10-19
Mont-Royal, QC


2 edits
The signals are good i am told; a tech came yesterday and told me thre is too much variation in the signals, that it is a network problem;

i wil wait till monday and go from there;

i wonder if W7 will be the same, maybe i will try that this weekend with the tcp optimiser..

merci pour vos conseils et suggestions..!

now getting 11Mbps testevitesse and ..

peed Test #80393625 by dslreports.com
Run: 2009-10-21 23:28:19 EST
Download: 11317 (Kbps)
Upload: 488 (Kbps)
In kilobytes per second: 1381.5 down 59.5 up
Tested by server: 4 java
User: 1682830 @ dslreports.com
User's DNS: videotron.ca
Compared to the average of 641 tests from videotron.ca:
* download is 28% better, upload is 28% worse


Overheat

@videotron.ca
Well I only get this....

ainyul

join:2009-10-19
Mont-Royal, QC
see, decent speeds..!!

may i ask what area?

J'espere avoir les memes vitesses bientot...!!

rogerlebo

join:2002-06-29
Levis, QC

reply to ainyul
said by ainyul See Profile :

i wonder if W7 will be the same,
I've just switched from Windows Vista 64-bit to Windows 7 64-bits.
The Youtube trick does not work any more.
So, I always get 40 MBits/sec even when Youtube is started.
I'm so sadddddddddd.

But, Vidéotron is supposed to call me today concerning my problem.

Bonne journée!
-
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