BROOKFIELD, CT, US 10/27/2009 6:11 P.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED / DELIVERY RESCHEDULED
10/27/2009 1:01 P.M. THE PACKAGE WAS MISSED AT THE UPS FACILITY, UPS WILL DELIVER ON THE NEXT BUSINESS DAY
10/27/2009 8:45 A.M. OUT FOR DELIVERY
POUGHKEEPSIE, NY, US 10/27/2009 6:25 A.M. DEPARTURE SCAN
10/27/2009 5:43 A.M. ARRIVAL SCAN
LOUISVILLE, KY, US 10/27/2009 4:00 A.M. DEPARTURE SCAN
10/27/2009 1:56 A.M. ORIGIN SCAN
US 10/26/2009 9:49 P.M. BILLING INFORMATION RECEIVED

said by Harddrive :

sounds like you need to call and speak to corporate about it. someone needs to get disciplined.

said by pandora :

I called, the folks at the UPS 800 number are very nice. Then I got a call back from someone from the local Brookfield Connecticut UPS facility. He was nasty and in denial, he was defensive about his driver.

Now that I've called and complained, I'm guessing the video game which was supposed to arrive today will either get lost, or will arrive shattered with boot marks on the package.

I'm thinking of setting up a video camera, and starting a website, what has brown done to you today.

said by tipstir :

Do it and I'll back you 100% as I think my problem won't go away. Call CBS news if this continues I don't think local News 30 or 8 can help us both?

October 28, 2009 05:13:00 AM DANBURY CT US Arrival Scan
October 28, 2009 05:13:00 AM BROOKFIELD CT US Out for delivery
October 28, 2009 04:45:00 AM DANBURY CT US Arrival Scan
October 27, 2009 09:01:00 PM DANBURY CT US Arrival Scan
October 27, 2009 06:11:00 PM DANBURY CT US Delivery appointment scheduled
October 27, 2009 01:01:00 PM DANBURY CT US Possible delay in delivery due to extra carrier processing
October 27, 2009 08:45:00 AM DANBURY CT US Arrival Scan
October 27, 2009 08:45:00 AM BROOKFIELD CT US Out for delivery
October 27, 2009 08:20:00 AM BROOKFIELD CT US Arrival Scan
October 27, 2009 06:25:00 AM POUGHKEEPSIE NY US Departure Scan
October 27, 2009 05:43:00 AM POUGHKEEPSIE NY US Arrival Scan
October 27, 2009 04:00:00 AM LOUISVILLE KY US Departure Scan
October 27, 2009 01:56:00 AM LOUISVILLE KY US Shipment received by carrier
October 26, 2009 06:23:12 PM Whitestown IN US Shipment has left seller facility and is in transit

said by pandora :

I appreciate your thought, but it isn't worth the aggravation in my opinion. Saying UPS sucks, is sort of common knowledge. I don't think it's a news story. Though I checked my package tracking this morning, and notice it has been somewhat edited. What do you think of the editing (notice the 6:11 P.M. and 1:01PM entries which were edited by someone at UPS after my complaint compared to my earlier post, both were cut and pasted from the UPS tracking info at the UPS website). They are trying to cover / correct their tracks IMO.

said by tipstir :

Are you paying for delivery? If you are call Amazon and tell them you haven't got your package yet. Let them escalate it with UPS. Need to get that in writing. Contact Amazon directly though your MY ACCOUNT and do that way! Send EMAIL after that then select CALL ME NOW ON THE PHONE! Tell that Amazon CS Rep your issue or escalated that to a Supervisor.

I use work out there in Brookfield/Danbury at GE VFS I know none of this crap could go on there with UPS deliveries back then. I know none us want to take this matter to the media and complain. Then everyone you and I know will known the crap you and I've gone through.

That tracking crap I don't trust it. I had watched mine and the driver changed his report saying it was delivered at the front door BS lies at 4:04pm! I got mini cam ready to shoot video and post it on my youtube channel if they screw up with my stuff from Amazon should get here later this week or next.

Just to let you know Amazon does use FEDEx I had two packages 1 of 2. 1 came on a Saturday it was delievered by FEDEx even though the driver had parked his truck around the block he had walked it over to my house. The 2 of 2 came by UPS and that was not delivered here it was dropped off at the next door guys house instead.

said by Harddrive :

no offense meant, but are you this much of a push-over all the time?
report the guy! its not like he's gonna get fired for it. he's a member of the Teamsters Union. those bastards can actually kill people and keep their jobs.

said by pandora :

I've been thinking about it, but have decided to give the driver the benefit of the doubt. He may just be incompetent. I'll edit my post on this matter to just reflect my concern about his competence.