dlathem
Premium
join:2000-08-11
Birmingham, AL
| Earthlink EMail Problems
For the past week I have had problems reaching the pop.mindspring.com mail server. For a few hours each day (since September 23rd) I either get a time out error or server could not be contacted error. After a few hours this goes away.
I have been contacting ELM support every day and either I am told there is a problem and they are working on it or I am told there is not a problem and my machine is the problem.
I use Eudora for email. I find it interesting that I have absolutely no problems with the other two email accounts I run off this same install of Eudora. I also find it interesting that the errors only happen around noon each day. The morning and afternoon and night is just fine. It comes and goes.
This morning ELM announces they have major email problems. Has anyone else had these types of problems....or, am I the only one left using mindspring AKA earthlink.
I only use chat now because their phone customer support is just too difficult to understand because they do not speak English. |
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DavidA
@bellsouth.net | I can't connect either. Even the webmail appears to be down, and I can't log into My Account. I was wondering if it was just me. Anyone else? |
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DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT | reply to dlathem
I've seen this on and off for quite a while. The mailserver times out with the message "Server replied:". 5 minutes later, it works again. In fact, I saw it at about 10 this morning. |
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dlathem
Premium
join:2000-08-11
Birmingham, AL
| reply to dlathem
Yes, I have had on and off and on and off access to the pop server since last week. Apparently, whatever began last week has escalated to major failure. ELM tech folks spent too much time trying to convince folks like me it was my problem and not enough on troubleshooting the issue before this major failure occurred.
Even now, the ELM support site shows "No Known Issues" with email.
WHAT A JOKE! |
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DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
 ·Stephouse Networks
 ·magicjack.com
·EarthLink
| reply to dlathem
I was trying to get it to time out just now, but it's working, at least for me. It does take about 15 seconds to connect, however. If you have a mail client that lets you set server timeout and it's set to less than 30 seconds, you might want to set a longer timeout [say, 1 minute]. |
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dlathem
Premium
join:2000-08-11
Birmingham, AL | reply to dlathem
I just received an email, then an error and then another email. It is still fading in and out. |
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DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
·Stephouse Networks
·magicjack.com
·EarthLink
4 edits | reply to dlathem
Now it's timing out.
Here's a screen grab.
FWIW, Windows 7 RC and Thunderbird 2.0.0.23.
It's just mail.mindspring.com. The earthlink.net servers are responding, or they're responding to earthlink.net logins.
What's even more intreresting is that you specify pop.mindspring.com whereas I'm using mail.mindspring.com. Those servers have completely different IPs. Off the top of my head, I'd guess one is in Atlanta and the other's in Pasadena.
--- 10/01/09 12:37:37 Eastern Daylight Time
--- resolving host "mail.mindspring.com", please wait...
mail.mindspring.com [207.69.189.28]
--- 10/01/09 12:37:57 Eastern Daylight Time
--- resolving host "pop.mindspring.com", please wait...
pop.mindspring.com [198.185.2.104]
ANOTHER EDIT: Not quite Pasadena and Atlanta. According to GeoBytes, pop.mindspring.com is in Marietta, GA and mail.mindspring.com is in... Birmingham, AL. |
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Danger Pilot
join:2000-03-14
Fairburn, GA | reply to dlathem
I'm having the same trouble with pop.mindspring.com and have been for the past several days. |
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mindspring
@sbcglobal.net | reply to dlathem
I have been seeing, for a week or so, slow to connect/authenticate on my PC (Linux, Seamonkey) less than 30s, but not timing out; many timeouts on my Treo @ ~30s. |
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fatness
subtle
Janitor
join:2000-11-17
fishing
·EarthLink
Host:
Earthlink DSL
TekSavvy
Forum Feature Requ..
Need Site Help?
Rants, Raves, and ..
| reply to dlathem
said by dlathem  :This morning ELM announces they have major email problems. Has anyone else had these types of problems....or, am I the only one left using mindspring AKA earthlink. I've had similar problems for about a week.
--
"That blast came from the pants! That thing's operational!" |
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dlathem
Premium
join:2000-08-11
Birmingham, AL
| reply to dlathem
I have not had a problem with the pop.mindspring.com email server this morning. Usually the problem has begun by now. I am hoping this issue has been resolved.
I would say I am disappointed in how long it took ELM to address and then fix this issue, but this is what I expect now. Back in my Mindspring dial-up days and early DSL days there were very few problems and when they did come up they were fixed quickly.
I hope it sticks. |
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DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT | It looks good right now. Maybe they finally figured out what was going on and fixed it. It has taken them quite a while to notice. |
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Danger Pilot
join:2000-03-14
Fairburn, GA | reply to dlathem
It seemed to get better for a while this morning, but it's back to timing out this afternoon. |
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dlathem
Premium
join:2000-08-11
Birmingham, AL
| reply to dlathem
Yes, I began to get time out errors about 30 minutes ago and I am now getting them every time I check mail.
Oh well.....I guess when I contact them about this I will be told my PC needs to be taken over so they can correct the settings on my computer. |
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bobx
join:2001-02-11
Novato, CA
| reply to dlathem
Same here
Sometimes it works, sometimes it does not work. I am using Thunderbird. In my case I only have a problem receiving emails, I have not problem sending them. This has been the case for about a week. I can still get my email using the "Web Mail" via my browser. |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| reply to Danger Pilot
Re: Earthlink EMail Problems
said by Danger Pilot :It seemed to get better for a while this morning, but it's back to timing out this afternoon. Yes, worked fast for a while and now it is back to timing out. Almost like it is under a DDOS attack or some one is running a Huge Spam run through the MS servers.
smtp.mindspring.com are these IPs:
alias = mail.mindspring.com
207.69.189.21
207.69.189.22
207.69.189.23
207.69.189.24
207.69.189.25
207.69.189.26
207.69.189.27
207.69.189.28
pop.mindspring.com are these IPs:
198.185.2.101
198.185.2.102
198.185.2.103
198.185.2.104
198.185.2.105
198.185.2.106
198.185.2.107
198.185.2.108
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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dlathem
Premium
join:2000-08-11
Birmingham, AL
| reply to dlathem
Yes, sending email has never been an issue with me and Eudora either. Just checking mail between certain hours of the day. That is what is strange about it. When I get on the computer at about 6:45am there are no problems receiving mail. Usually about 11am to 12 noon I will begin to have problems with time outs and then long about 3 pm ..usually..the issue disappears. Do they need an additional air conditioner in the server room for the noon day heat or what? |
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dlathem
Premium
join:2000-08-11
Birmingham, AL | reply to dlathem
doc...good to see you lending your usual expert analysis to this issue. |
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Danger Pilot
join:2000-03-14
Fairburn, GA | reply to Doctor Olds
Dr. Olds, I've been thinking the same thing. Something seems to be taking up the POP servers resources and/or bandwidth. |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs: | reply to dlathem
Not sure what the issue is, but right now at 9:45PM they seem to be working at regular speed and response times... |
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