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Bad Internet connection right now? Bad cable modem? »
« Time Warner can't even recognize my sb6120  
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krzyrice

join:2009-09-23

 How to make Roadrunner faster?

Hi I just moved houses in the last few weeks. I am on the standard 10/1 plan. At my old house my speed on Roadrunner was 22/1(with turbo) and downloading at 1.2mb per sec steady. How come here I can't even download past 700kb per sec and it jumps all over the place. And the speedtest says I'm getting 19/1(turbo). Do I have to call them up or what.


Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs:
Could be the server your downloading the file from. Try downloading it at another time of day. Then see if it still happens or not.

krzyrice

join:2009-09-23
reply to krzyrice
It still happens regardless of what time it is.


Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..

That speed can be slowed by anything really. First thing's first, go to this site's tools section and run a tweak test. When it asks you for the speed, set it at 10000 and set it to "normal" since you use a cable modem. Post up the results of the tweak test for us.

Keep in mind that a lot of webmasters also cap the speed at which their servers will transfer data to you. Many of them seem to keep it at 500KB/s. Many of the sites I visit have that limit or even lower, but the gaming sites that have large downloads on there have uncapped servers where regardless of the connection I'm on, if the server and network is free I'll pull Megabytes a second from them.
--
It's all fun and games in a Team Fortress 2 battle until your sentry gun is sapped by the Spycrab!

krzyrice

join:2009-09-23

reply to krzyrice
1. Your Tweakable Settings
Receive Window (RWIN): 65535
Window Scaling: off
Path MTU Discovery: ON
RFC1323 Window Scaling: OFF
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1460
TTL: unknown
TTL remaining: 109
TOS flags: none set
================================================
2. Test Download
Actual data bytes sent: 1026921
Actual data packets: 705
Max packet sent (MTU): 1500
Max packet recd (MTU): 1500
Retransmitted packets: 2
sacks you sent: 43
pushed data pkts: 97
data transmit time: 2.989 secs
our max idletime: 303.2 ms
transfer rate: 301819 bytes/sec
transfer rate: 2414 kbits/sec
transfer efficiency: 99%
================================================
3. ICMP (ping) check
Target unpingable

If your IP could be pinged then we hit it with various streams to identify any loss, or exessive jitter from our server.
================================================
4. Notes and Recommendations Choose RWIN between 94900 and 251120 (FAQ #586)
If you have GlobalMaxTcpWindowSize registry entry (do a REGEDIT Find) then change it to -1 (decimal)
download/use DRTCP .. (FAQ #578)
Read the tweak FAQ

Observations:
Good data stream (no/few rexmits)

Observations:
Become pingable
if you need basic packet loss tests done
Check tweak FAQ

*I just downloaded the program and tried tweaking my system. It doesn't improve the speed at all. Also I don't think the website I am downloading from limits the download speed(Rapidshare). I always had 1.25mb steady download speed at my old house.


Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs:
Just for kicks, try downloading this test file. Once it gets 50% done just note your D/L speed.

»ftp://ftp1.optonline.net/test512

krzyrice

join:2009-09-23
reply to krzyrice
200kb/s.

patt2k

join:2009-01-16
reply to krzyrice
It hit 3.3 MB for couple secs then 1.8-1.9 Turbo Steady

but this is early morning.. :-D


RolteC
0h

join:2001-05-20
Fresh Meadows, NY

This is the problem with relying on IE to report download speeds.

Your TCP window is also the amount of data downloaded as soon as you click on a file.

Once you click save, it will begin downloading, but already counts the tcp window that was downloaded. This is why the download speed may appear to be faster then it should be at first, and then just keep going down during the first 5-20seconds.

You need to get yourself a program like netmeter. It will tell you the download and upload in updates of every second. And it does not exaggerate.

This way when you download a file, you will see exactly how power boost works, looking at it jumping up and down between 20-34Mbits/sec. Then dropping down after a few seconds to your normal bandwidth limit,of either 10000/512 or 20000/1000.

Try also doing ftp transfers:

open command prompt and type:

ftp ftp1.optonline.net
anonymous
abc@abc1.com
get test64

And wait for it to finish do not use your internet.

It is best to try this immediately after trying a speed test, this way power boost does not kick in and report false/higher readings during this new transfer.

This is why I hate 2-5seconds of power boost, because on a large file it really doesn't make a huge difference, and it will only make you think your downloading faster when your not!.

Please try what I said and report back.

krzyrice

join:2009-09-23
reply to krzyrice
I've just tried that and got 748.56KB/SEC. Is there any ways of helping my connection get at least 1MB/SEC? I don't think my connection is at it's full potential on a 10/1 connection.


RolteC
0h

join:2001-05-20
Fresh Meadows, NY
»/front/DRTCP021.exe

Change the rwin window to 146000

Click save to each adapter, and leave everything else BLANK, don't touch anything else.

Restart and try this all again.

krzyrice

join:2009-09-23
reply to krzyrice
Don't really get a steady download stream. Jumps anywhere from 600 to 700.


Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs:
·RoadRunner Cable
·magicjack.com

Try calling tech support about the problem. Even if you do call them about your issue. I don't think they will be much help. Since your around 700 KB/sec they wont be much help.

I guess your only options would be. Call tech support and try to get help or live with the 700 KB/sec problem.

krzyrice

join:2009-09-23
reply to krzyrice
Okay I'll try that. Just wondering, what tier are you on? Also do you think I should be concern about this? I mean I'm on the 10/1 tier and can't download past 1mb/sec.


Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs:
·RoadRunner Cable
·magicjack.com

I'm no cable broadband expert by all means. But if you are having signal issues on your line. That just may effect your overall speed you will get. Tech support can check your signal and see if its within specs or not.

It could be simple as the node your on is over-sold. I live in Ohio and I'm on the Columbus division. Here the highest speed available is 15000/768. Which is the broadband speed I got.

When I try the 'Test512' using my RR. I get a stable 1.7 - 1.8 MB/sec.

krzyrice

join:2009-09-23


1 edit
reply to krzyrice
Excellent speed man. You got what you paid for on that 15/768 connection line. Hope they can make mine like that also so i can get the full 10/1.

This is what the cable signal readout on »192.168.100.1/diagnostics_page.asp says:

Signal Acquired at 705.000 MHz
Connection: Acquired
SNR: 38.3 dB
Frequency: 33.0 MHz
Received Signal Strength: -2.3 dBmV
Power Level: 41.5 dBmV
Bit Error Rate: 0.000 %
Channel ID: 11
Modulation: 256 QAM
Modulation: 16 QAM

Try comparing mine with yours and see if anything is lower than it should be.


jushepard

@rr.com
Those levels are well within spec.


RolteC
0h

join:2001-05-20
Fresh Meadows, NY
You signal levels are perfect, don't worry about them. Did you atleast try what I said?

And what state are you located in?


dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

reply to krzyrice
said by krzyrice See Profile :

Hi I just moved houses in the last few weeks. I am on the standard 10/1 plan. At my old house my speed on Roadrunner was 22/1(with turbo) and downloading at 1.2mb per sec steady. How come here I can't even download past 700kb per sec and it jumps all over the place. And the speedtest says I'm getting 19/1(turbo). Do I have to call them up or what.
Are you testing this directly connected to the cable modem or are you using a router - if a router is being used - are you wireless?

pbarrow
Premium
join:2003-09-16
Montgomery, AL

reply to krzyrice
You said you just moved.
I would suspect one fo two things.
(1) if you moved and are on a different Node then you may be on a Node that has capacity issues (too many users).
(2) even thought your signal look good - there is one signal you can not see that can absolutely cause you problems and that's Upstream SNR being too low. That can only be seen from the Headend by your cable company or tools they have to check.
But a good indication of Upstream SNR probelms woujld be for you to ping the gateway about 50 to 100 pings and see there there are any timeouts - there should be none to the gateway or CMTS (1st hop past your PC or router is you have one). Also check your modem logs - frequent No Ranging Response T3 timeouts also indicate Cable Plant noise problems which maybe be just intermittant and cause you problems (again Upstream SNR).
Charter uses a program called eqa to check modem history but it can only be set to monitor at a minimum of 15 minute intervals - so if you have intermittant noise problems then the program might not even catch it and you might need someone at the headend to monitor your Node with a spectrum analyzer to cateht he problem and then send a line tech to track it down.
-
Forums » US Cable Support » Road RunnerBad Internet connection right now? Bad cable modem? »
« Time Warner can't even recognize my sb6120  


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