jbebop
join:2002-02-16
San Jose, CA
 ·Speakeasy
| Adding to the list of former Speakeasy customers
I've been with Speakeasy for years. I came over as a former Telocity customer after they went belly up. Speakeasy have always been helpful diligent in helping debug my link. I also appreciated the indie rock as hold music. I moved about 3 years ago, they transferred my service with no problem. When my new address had latency issues they sent me a new modem and helped to work through it. The latency issue has always remained a problem and tends to be bursty. At my address, I don't really qualify for much of a speed upgrade and the pricing is pretty steep for the speed upgrade I do qualify for. I've been paying the same price for my DSL connection since I signed up with no speed improvements.
I finally got frustrated after returning from a family trip and had to upload a bunch of photos to my website. It took forever and my connection was useless during the 2 hour upload process.
After reading reviews of Comcast Business here on the Speakeasy forum, I'm getting Comcast business at 12/2 Mbps plus 1 static IP for $64/mo. I am paying $49.95/mo for 1.5/0.384 Mbps plus 1 static IP.
I have to say that so far I'm impressed with the speed of Comcast's customer service. I called today, signed my contract, and got my truck roll scheduled for Friday (could have been tomorrow but I couldn't make it). |
