seattlebill
@qwest.net | reply to FenixSucks
Re: I think Qwest is blocking YOUTUBE
i changed my tcp/ip dns setting as recommended above and now everything seems to work normally. i first noticed the problem trying to play FB embedded YT videos. Now they work. We'll see how long it lasts! |
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sethjvm
join:2006-08-22
Phoenix, AZ
| reply to ImaGuest
This did fix my YouTube problems however the ip addresses listed are not for Qwest's DNS servers. They are for OpenDNS. OpenDNS despite their name is not open as in "open source" they are open as in "open for anyone to use."
OpenDNS collects traffic information as well as url typos, etc. to sell to their clients for marketing purposes.
Qwest should be embarrassed that their DNS servers are so pathetic that you can't even use YouTube. Qwest needs to get this fixed. |
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lebongirl
join:2009-06-25
Santa Fe, NM
| reply to FenixSucks
I am in Santa Fe, NM and tried to access youtube through Qwest tonight for the first time in a while and encountered the same problem as stated here. I found this thread through google. While I don't know if Qwest is PURPOSELY blocking youtube, I am quite dismayed at the issue. I split my time between my boyfriend's house in Rio Rancho (on a different ISP) and my home (Qwest, as stated before). I find it disturbing that I couldn't watch youtube until I switched my DNS to opendns as previously suggested. This is really disturbing and if it keeps up, I will be shopping for a new ISP. |
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nonymous
join:2003-09-08
Glendale, AZ
| said by lebongirl  :I am in Santa Fe, NM and tried to access youtube through Qwest tonight for the first time in a while and encountered the same problem as stated here. I found this thread through google. While I don't know if Qwest is PURPOSELY blocking youtube, I am quite dismayed at the issue. I split my time between my boyfriend's house in Rio Rancho (on a different ISP) and my home (Qwest, as stated before). I find it disturbing that I couldn't watch youtube until I switched my DNS to opendns as previously suggested. This is really disturbing and if it keeps up, I will be shopping for a new ISP. So is it working now? If so why switch? |
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wigwam
join:2001-12-12
Minneapolis, MN
1 edit | reply to dynodb
said by dynodb :You know what you haven't done? Post traceroutes to urls that work and don't. That would help determine where the problem is. There is a fundamental lack of information in this thread. This is not the first time nor the last time someone will have a problem with youtube or hulu.
Youtube is by its nature a distributed content service. Meaning that if I am in NY and upload a video it is uploaded to the nearest server and then replicated out to all the other geographical servers.
Google buys a lot of bandwidth from many providers and has direct colocation to the providers network. They also advertise routing to those providers.
So on one providers network you may hit a video and subsequently a data center in NY and another person may hit same video and traverse another provider to the same location or a different data center. Your ISP just hands off those packets to what ever youtube is advertising as a route.
I have read many of these posts and found some to explain the issues very well. Hats off to azzonie, skriefal, and caffeinator. Others appear to be here for no other reason than to stir the pot.
So I suggest if you want to truly troubleshoot the issue. You need to provide information and facts.
URLs and traces are a good idea. A better one would be to capture the ip traffic on your computer. Try wireshark for a start.
Also if your using any type of dns cloud filtering turn that off and all forms of parental controls both hardware and software.
What browser are you using? Are you using parental controls in your router? Does this happen all the time? Can you load any video? Is the problem better or worse at any time? Whats your ip address? What region are you in?
The only way to solve a problem is by you participating.
Define the problem and break it down.
I would suggest you talk to Youtube directly.
»www.google.com/support/forum/p/youtube?hl=en |
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Slamma
@qwest.net
| reply to FenixSucks
It's good to see that Qwest isn't that interested in fixing this. It's still not working properly and it's been almost a month since I noticed it.
I'm sorry, but Qwest knows about this and I don't think it's my responsibility to bust out wireshark and start sniffing packets. There's plenty of information in this thread for them to reproduce it. Hell, just browse the videos on youtube from anywhere in the NW United States and you'll likely encounter the problem on about half of the videos.
Fortunately, I'm still in my trial period with them. I'll give them another week or so. If they don't care enough to try and fix this, I don't care enough to stay around and will go back to my regional provider. |
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azzonie
join:2004-04-13
Phoenix, AZ
| said by Slamma :
It's good to see that Qwest isn't that interested in fixing this. It's still not working properly and it's been almost a month since I noticed it.
I'm sorry, but Qwest knows about this and I don't think it's my responsibility to bust out wireshark and start sniffing packets. There's plenty of information in this thread for them to reproduce it. Hell, just browse the videos on youtube from anywhere in the NW United States and you'll likely encounter the problem on about half of the videos.
Fortunately, I'm still in my trial period with them. I'll give them another week or so. If they don't care enough to try and fix this, I don't care enough to stay around and will go back to my regional provider.
Another person that either did not read the thread or can not understand it. I admit it is long and has a lot of people miss informing and fear mongering. The bottom line is Qwest has no control over the youtube situation you are experiencing. The work arounds are already listed. |
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mortaldivine
join:2002-02-07
Bountiful, UT | reply to FenixSucks
Glad to know its not just me. Youtube has been slow for weeks now. I'm in SLC utah on the 7mb connection. |
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freightliner
join:2003-09-11
Portland, OR
1 edit | reply to FenixSucks
I had what seemed to be a throttling issue w/you tube.
setting my actiontec modem to transparent bridge and using my router's (zyxel zywall 2WG) "dialer" function (as opposed to the modem) fixed it. |
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longstreet
join:2004-11-14
Plano, TX
2 edits | reply to mortaldivine
I have the 20 meg in salt lake and I've got no issues with youtube.
As has already been said ad nauseum in this thread, there's nothing any ISP can do about a particular service like youtube (that's co-located all over the place) when there's a problem on one of those colocations they don't own or operate.
Qwest gives you a connection 'TO' the internet . . .whether or not the Internet sends something back to you isn't up to Qwest.
It's like making a telephone call.
If you pay for phone service, you call your friend . . . he doesn't answer. You decide it is the services fault he doesn't answer and cancel your service. |
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FenixSucks
join:2007-06-21
Portland, OR
 ·Qwest.net
| said by longstreet :I have the 20 meg in salt lake and I've got no issues with youtube. As has already been said ad nauseum in this thread, there's nothing any ISP can do about a particular service like youtube (that's co-located all over the place) when there's a problem on one of those colocations they don't own or operate. Qwest gives you a connection 'TO' the internet . . .whether or not the Internet sends something back to you isn't up to Qwest. It's like making a telephone call. If you pay for phone service, you call your friend . . . he doesn't answer. You decide it is the services fault he doesn't answer and cancel your service. If I call my friend from my Qwest phone line and it never goes through, but it goes through perfectly from my Verizon Wireless cell phone, then yes, of course I'll blame Qwest. |
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longstreet
join:2004-11-14
Plano, TX
4 edits | I liked my example better because it describes your situation more accurately than your example.
IN any event, the pots telephone system is setup differently than the internet and has a whole slew of other regulations.
There are ways around problems by switching to another Internet provider, but it doesn't guarantee that that provider won't have the same problems at some other point later.
IMO you're going to the pain of switching services and basically getting the same guarantee back.
If you had a real provider side problem, like I had with Comcast 2 months back, then I could understand wanting to cancel.
The traces provided earlier in the thread clearly illustrate a problem outside of the provider network . . . .
In my case, my traces were clearly inside comcasts network. I had numerous support calls and tech dispatches (including line tech) . .after a few weeks I called it quits because I had isolated the problem to their equipment that they just didn't want to spend the money to fix.
When it's your case, they can't control it and Comcast could have the same issue --- at any point in the future. |
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azzonie
join:2004-04-13
Phoenix, AZ
| reply to FenixSucks
Clearly Fenixsucks has no desire to fix the problem, he would rather complain and bash Qwest even though it has been demonstrated Qwest is not the problem and many solutions to the problem have already been posted. He has basicly become a troll in his own thread. |
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doname
@qwest.net | If Qwest isnt the problem, then why does switching from Qwest DNS servers fix the problem?
Sounds like Qwest has problems with their DNS servers, so it is a Qwest problem. |
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azzonie
join:2004-04-13
Phoenix, AZ | You did not read the thread. It is explained at least 3 times. |
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Psythik
join:2007-10-03
1 edit | reply to FenixSucks
Qwest is most definitely throttling many different sites, including YouTube. I stopped using OpenDNS and suddenly it took five minutes to load a 40 second video. Went back to OpenDNS and everything worked great again. |
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azzonie
join:2004-04-13
Phoenix, AZ
1 edit | Nice, another person making untrue statements because they have no clue how the internet works. Congratulations for not reading the thread and learning what is really going on. |
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No_Strings
Premium,Mod
join:2001-11-22
The OC
Host:
Wireless Networking
All Things Unix
Cox HSI
Qwest
Efficient
1 edit | Seriously.
I hate to close the thread, but I'm beginning to think it's the best way to keep more inaccurate stuff out.
Psythik
I understand the logic in what you're seeing, but do try to go back through the thread to get some insight into the process. DNS servers aren't used to throttle. They point or they don't.
ISPs have sophisticated gear that can look at or even open a packet and do something with it based on the type - on the fly. They can give ICMP a low priority, for example, or drop p2p packets. What's happening in this case, while frustrating and unfortunate, is not an evil ISP trying to rob you of seeing the latest JibJab. |
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Umm
join:2009-10-03
Bellevue, WA
| reply to FenixSucks
Most likely some of Qwest's DNS servers do not have their TTL (Time to Live) updates configured correctly, and combined with Google's nearly cultish use of DNS updates to keep it's network "balanced", you will have intermittent blackouts to some of it's resources.
That is why the streams are either completely there or completely not. It isn't a slowdown issue. Look up round robin DNS first off get an idea of how that works. What Google does with their "cloud servers", iirc, is simply add IP's to and take them away from the "round robin" resource lists dynamically.
I.E, you could have an IP address that right now holds a video cache, that has a TTL of 12 hours for the specific URI you are trying to connect to, that in 14 hours will no longer be honoring requests for said video content.
If the TTL is configured correctly in the ISP's DNS, it will correctly re-request the IP address from Google. It appears as if Qwest is not doing that.
They seem to be using stale DNS entries that no longer point to the correct resources. AOL was the first major ISP that I know of to have problems with this, but they have long since fixed it.
What is really annoying is that there does not seem to be any way of informing the network admins at Qwest of this problem, as they have so thoroughly shielded themselves from actual feedback that it is nearly impossible to get one of their foreign tech support checklist-readers to escalate. I'm not even sure they are able to.
It is really starting to annoy me, as it would probably be a one day fix at most.
Chris W.,
Bellevue Wa. |
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astadtler
@qwest.net | reply to FenixSucks
There is definitely some sort of local mirror going on or something. Changing my dns to opendns or level3 immediately fixes my speed issues. |
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