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Forums » User Groups » Companies beginning with M » Metrocast Communications » Serious Speed test issues
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On Demand issues »
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chess

join:2009-09-03
California, MD
reply to chess
Re: Serious Speed test issues

check this out from work



Baldo

@sbcglobal.net
reply to chess
Complain to the DPUC

papi4baby

join:2008-01-19
Callaway, MD
reply to chess


90ms FTW.

chess

join:2009-09-03
California, MD
reply to chess
papi,

i got you beat


papi4baby

join:2008-01-19
Callaway, MD
·Metrocast Communic..

said by chess See Profile :

papi,

i got you beat


I don't know, you got higher upload and better ping. Two for one


N3CAL
Premium
join:2005-04-27
Lexington Park, MD
reply to chess
Early morning speeds go back to normal!



One might conclude that Metrocast is throttling customers during prime times?????????????????

chess

join:2009-09-03
California, MD

reply to chess
the problem is we/you share bandwidth with your neighbors... so most likely people are all surfing during these times...

IF you had DSL you have your own connection back to the central office and you dont see this delay at all

if they upgrade to docsis 3.0 you wont see as much bad speeds....

papi4baby

join:2008-01-19
Callaway, MD
·Metrocast Communic..

said by chess See Profile :

the problem is we/you share bandwidth with your neighbors... so most likely people are all surfing during these times...

IF you had DSL you have your own connection back to the central office and you dont see this delay at all

if they upgrade to docsis 3.0 you wont see as much bad speeds....
Sounds like they need to open the pipe up some more during the time people are home. I know they have fiber down here in SOMD but whatever. I wish i could get DSL. I would be happy with 3 megs. At least it would be consistent and not all over the place.


ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk


1 edit
reply to N3CAL
I doubt it is throttling. What you guys are seeing are very indicative of what we saw in January or so after the upgraded speeds. There were issues with the handoff between metrocast and the "interwebs" so to speak. After that was corrected, things were back to where they should be.

When you get the low speeds to speedtest.net post those along with a Metrocast speedtest. My guess would be that the speedtest.net tests will be much lower. That would show that the issue would lie on the handoff.

Here is the thread I was speaking about.
»Issues tonight?

--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

papi4baby

join:2008-01-19
Callaway, MD
·Metrocast Communic..


1 edit
reply to chess
Well the tech just left. He said there's a leak somewhere. More people will be back later to try and fix it. He said as soon as he turn his equipment on it was picking up the leak from inside the truck(what ever that means).

He said depending on how bad it is, it might take a couple of days to trace the issue. But he thinks a line somewhere has a leak. To give it a couple of days and see if it still having issues.

And yes, i also believe there's somewhat of a hand of issue. Since sometimes i get max speed to the metrocast servers, but when i download or try speedtest.net i get terrible connection. The weird part, is that i don't think they have been working on the system down here as far as i know.


N3CAL
Premium
join:2005-04-27
Lexington Park, MD

reply to chess
Here in Maryland this issue happens every year for the last 5 years! The system was overloaded 5 years ago and it still is to this day. As more and more folks move down into this area the system gets overloaded (usually in the fall), it takes about 3-6 months for Metrocast to get the system upgraded and working to support the customer base and advertised speeds. Then it happens all over again!

Myself and many others in this area have no choice other than Metrocast. There is no other service. DSL is not available.

I pay for the gamers package but I only get the basic speeds for about half the day. Bottom line, I don't think that is fare and I don't get my moneys worth!


chess

join:2009-09-03
California, MD
reply to papi4baby
hmmmmmm waht happend papi ? so


jsz0

join:2008-01-23
Jewett City, CT
·Comcast

reply to chess
I can't comment specifically on other MetroCast systems outside of my own area but here in CT we are expecting to be switched to a super high capacity backbone uplink (10Gbit/sec) over the next few weeks. This will expand over the entire east coast and beyond. It's public knowledge so I think it's safe to talk about:

»investor.rcn.com/releasedetail.c···D=397902

My understanding is when this project is complete it will be a total of 20Gbit/sec uplink to the Internet.


odog
Cable Centric Vendor Biased
Premium
join:2001-08-05
Norcross, GA
clubs:
·Comcast
·Metrocast Communic..
·Vonage

said by jsz0 See Profile :

I can't comment specifically on other MetroCast systems outside of my own area but here in CT we are expecting to be switched to a super high capacity backbone uplink (10Gbit/sec) over the next few weeks. This will expand over the entire east coast and beyond. It's public knowledge so I think it's safe to talk about:

»investor.rcn.com/releasedetail.c···D=397902

My understanding is when this project is complete it will be a total of 20Gbit/sec uplink to the Internet.
I always have such awesome ideas.


tenpin784
I Went To The Dark Side?

join:2001-03-30
New Durham, NH

said by odog See Profile :

said by jsz0 See Profile :

I can't comment specifically on other MetroCast systems outside of my own area but here in CT we are expecting to be switched to a super high capacity backbone uplink (10Gbit/sec) over the next few weeks. This will expand over the entire east coast and beyond. It's public knowledge so I think it's safe to talk about:

»investor.rcn.com/releasedetail.c···D=397902

My understanding is when this project is complete it will be a total of 20Gbit/sec uplink to the Internet.
I always have such awesome ideas.
Amen
--
Dream as if you'll live forever, live as if you'll die today.

Disclaimer: These are MY comments, my employer cant be held responsible.

papi4baby

join:2008-01-19
Callaway, MD
reply to chess
Well i dont know if they did fix the problem, but looks good right now. 830 pm on a Wednesday. Will keep posting when i get a chance to keep you guys updated.



N3CAL
Premium
join:2005-04-27
Lexington Park, MD

1 edit
  10:40 PM Wednesday Night.


chess

join:2009-09-03
California, MD
reply to chess


10:51 pm...

chess

join:2009-09-03
California, MD
reply to chess
Frequency 561000000 Hz

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papi4baby

join:2008-01-19
Callaway, MD
reply to chess
The tech that came to my house was name Joe, and was a Metrocast tech, not a contractor. Maybe call tech support and ask for him once the appointment is made. But i think the problem in Lex Park, is too many people per node.
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