sjgruber
Premium
join:2007-06-19
Odenton, MD | MyFiosGuy
Has anyone here ordered service through MyFiosGuy.com? The site seems to have good deals but I wonder if they are too good to be true. |
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enthuz
join:2009-08-08
Hampton, VA | I have been wondering the same thing. The deals seem too good to be true. |
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dmodert66
join:2007-04-02
Ontario, CA | reply to sjgruber
Seems kinda fishy to me. Why don't they have a toll free number? |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
 ·Verizon FIOS
3 edits | said by dmodert66  :Seems kinda fishy to me. Why don't they have a toll free number? Those are teh same prices that show up on the Verizon site when I looked before I switched to a different bundle last week.
Verizon also gave me HBO and Cinemax free for 3 months.
Although those extra credits were not on the Verizon site. |
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spider4re
join:2008-09-08
Bensalem, PA | If you check the fatwallet and slick deal sites you will find mention of the myfiosguy reps. alot of people have used them. |
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enthuz
join:2009-08-08
Hampton, VA
·Verizon FIOS
| reply to dmodert66
I have searched a lot about him...Steve. I concur that a lot of people seem to have good things to say. I sent an email and Steve called me back. He was polite and informative. He has answered any and all questions I have had since our first talk. DW and I have decided to go with Steve when we are ready to place our order (still a few things to do in the house prior to order). |
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CrobertGauth
join:2007-12-15
Glen Burnie, MD
| said by enthuz :I have searched a lot about him...Steve. I concur that a lot of people seem to have good things to say. I sent an email and Steve called me back. He was polite and informative. He has answered any and all questions I have had since our first talk. DW and I have decided to go with Steve when we are ready to place our order (still a few things to do in the house prior to order). So how does he make his money? And how can he offer rebates that are "exclusive" to him? |
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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS
| said by CrobertGauth :So how does he make his money? And how can he offer rebates that are "exclusive" to him? Same way dslextreme can do it. Reseller.
»https://www.dslextreme.com/Services/Inte···ult.aspx |
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nascar
join:2000-02-28
Verona, NJ | reply to sjgruber
They are on Twitter. Maybe you get more information here...
»twitter.com/Myfiosguydotcom |
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enthuz
join:2009-08-08
Hampton, VA
·Verizon FIOS
| reply to CrobertGauth
Being a reseller myself of AV Gear, I can assure you that he is making money. However as long as I'm getting a good deal and I am happy with it, then I don't care how much he is making. I understand that any business needs to make money and if I benefit, then good.
On the flip side, I do understand the concerns. I had them too prior to digging into it and him. I am now satisfied that he is legit and knows his stuff. I am the most nontrusting person I know and never make a move until I have beat the research horse to death. Plus the number of satisfied customers posting across the web is a reassurance too. |
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spider4re
join:2008-09-08
Bensalem, PA
| We did a lot of research prior to signing up for FiOS. They have kiosks in the malls, they sell it at wireless stores and some independents. This was by far the best deal we could find. My neighbor whom i referred is kicking himself because he signed up for a double play in July and only got $50 from steve. Steve is now doing $275 for a fios double play (150 from fios and $75 from them) |
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enthuz
join:2009-08-08
Hampton, VA
·Verizon FIOS
1 edit | I never knew you could order FiOS from some of the Wireless kiosks until I got into a conversation with one running it. It is good to know. However if you have an issue can you use one of the wireless stores (not kiosks) as a FiOS store for help (i.e. pickup/turn-in STBs)? |
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spider4re
join:2008-09-08
Bensalem, PA | I dont think you can return or pick up boxes from a wireless or kiosk. Fios makes iit simple to order by phone and have it delivered to your door within a 1-2 days. |
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CrobertGauth
join:2007-12-15
Glen Burnie, MD
| reply to enthuz
said by enthuz :Being a reseller myself of AV Gear, I can assure you that he is making money. However as long as I'm getting a good deal and I am happy with it, then I don't care how much he is making. I understand that any business needs to make money and if I benefit, then good. On the flip side, I do understand the concerns. I had them too prior to digging into it and him. I am now satisfied that he is legit and knows his stuff. I am the most nontrusting person I know and never make a move until I have beat the research horse to death. Plus the number of satisfied customers posting across the web is a reassurance too. AL though I understand the business model (resellers get a volume discount), I find it hard to understand how V* can sell to him (and make money) cheap enough for him to be able to offer discounts over and above V*. Shouldn't they be able to match his deals? Feels like we are getting screwed by going to V* directly. |
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spider4re
join:2008-09-08
Bensalem, PA | I dont think your taking into account the cost of a sale on verizons part. they have to pay someone to sit in a call center (even when the phones are not ringing?) , train them, outfit them etc. to sell the product. |
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Zero
join:2009-07-01
Collegeville, PA
| reply to sjgruber
I know this is an older thread but I have a question for those of you who ordered through MyFiOSGuy.com.
Is billing done through Verizon or MyFiOSGuy? If it's through Verizon, then it sounds like the only thing that's unique to MyFiOSGuy is the initial order and sale through them with their exclusive discounts. Otherwise, Verizon handles everything afterwards.
If the answer above is Verizon, I also take it that any changes you need to make to your account (package, renew contract, etc.) are done through Verizon billing. Additionally, existing FiOS customers who ordered directly through Verizon would get no benefit from MyFiOSGuy, correct? |
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enthuz
join:2009-08-08
Hampton, VA
·Verizon FIOS
| I am a new VZ customer and ordered my bundle through MyFiOSGuy.com for the added discounts and rebates. Yes, the billing and changes are through VZ. Steve will set you up and ensure you get what he has advertised and will then put your order into VZ's system.
As for existing customers, the site does stress "new FiOS customers". I would still call or email Steve to see what he can do. He is a quality guy and I have nothing but good things to say about my experience. |
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Zero
join:2009-07-01
Collegeville, PA | This almost sounds to me like Steve is a personal account manager whom you can contact to get things resolved should you have any issues normally going through Verizon; an added bonus being that he can offer exclusive discounts to new customers. |
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enthuz
join:2009-08-08
Hampton, VA | That sounds about right. I had some issues with VZ and Steve called his VZ rep and worked things out for me within the hour. Plus I couldn't find anyone to beat his added discounts. |
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spider4re
join:2008-09-08
Bensalem, PA
| I had a good experience with steve as well. I never had any billing or service issues but someone i referred needed a special request on her install and he was able to help out with his contacts.
I just checked Steves site and it is down so I shot him an email. He said that Verizon asked him to remove the pricing for the packages because they are not the same throughout the country. He still can be reached at tripleplayrebates.com if you are interested. |
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