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Forums » US Cable Support » Comcast » Comcast HSI » Bandwidth Limits/Congestion Management - All discussion here
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« Discuss 16/2 or 12/2 speed tiers here, please  

fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

1 edit

So, has anyone gone over the cap?

So, has anyone gone over the cap? By how much? What was the result? I'm quite surprised I haven't seen any stories on this yet in this thread.
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sortofageek
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Re: Bandwidth Limits/Congestion Management - All discussion here

said by fonzbear2000 See Profile :

So, has anyone gone over the cap? By how much? What was the result? I'm quite surprised I haven't seen any stories on this yet in this thread.
One of the many recaps of this thread in the first post of this thread:

Reported warnings/disconnects for exceeding cap

»Warned for exceeding the cap, used 715G last month
»Got the call. We used 610GB on a 50mbit/10mbit d3 connection
»Account cut off at 250G? Correction: 715G
»I got a warning from Comcast

I doubt there is much that could be said about the bandwidth limits that has not already been said and most of it has been said repeatedly. If you check the first post of this topic, you'll see I have attempted to link to the various subtopics.
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

Re: Bandwidth Limits/Congestion Management - All discussion here

said by sortofageek See Profile :

said by fonzbear2000 See Profile :

So, has anyone gone over the cap? By how much? What was the result? I'm quite surprised I haven't seen any stories on this yet in this thread.
One of the many recaps of this thread in the first post of this thread:

Reported warnings/disconnects for exceeding cap

»Warned for exceeding the cap, used 715G last month
»Got the call. We used 610GB on a 50mbit/10mbit d3 connection
»Account cut off at 250G? Correction: 715G
»I got a warning from Comcast

I doubt there is much that could be said about the bandwidth limits that has not already been said and most of it has been said repeatedly. If you check the first post of this topic, you'll see I have attempted to link to the various subtopics.
Thanks for those!
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»Check this out!

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

said by sortofageek See Profile :

I doubt there is much that could be said about the bandwidth limits that has not already been said and most of it has been said repeatedly. If you check the first post of this topic, you'll see I have attempted to link to the various subtopics.
What I worry about, though, is that we won't learn about new calls going out, how much they were using or thought they were using when they got the call, and whether it was followed up on. If this topic is truly all that could ever be said on the topic, then nobody should ever post into it again.

But I do get value -- we all have --- of hearing about people getting "the call" and the circumstances around it. I hope they keep posting when it happens.
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Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5

sortofageek
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Re: Bandwidth Limits/Congestion Management - All discussion here

said by funchords See Profile :

What I worry about, though, is that we won't learn about new calls going out, how much they were using or thought they were using when they got the call, and whether it was followed up on.
That, of course, would be news. It would be one of the exceptions.

I said:

said by sortofageek See Profile :

I doubt there is much that could be said about the bandwidth limits that has not already been said and most of it has been said repeatedly.


I did not say it would be impossible to say something which has not already been said. Please don't read something into my words which is not there. If anyone wants to bring up something new, by all means, do so.

I am asking people to read the first post in the thread before posting, to try to determine if their new thoughts are truly new.
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nate1234

join:2008-08-21
Moorestown, NJ

Re: Bandwidth Limits/Congestion Management - All discussion here

Hahaha this is staring to feel like politics!
K Patterson
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join:2006-03-12
Columbus, OH
·RoadRunner Cable

Re: Bandwidth Limits/Congestion Management - All discussion here

said by nate1234 See Profile :

Hahaha this is staring to feel like politics!
Didn't anyone tell you that sortofageek is really Hilary Clinton?

sortofageek
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Re: Bandwidth Limits/Congestion Management - All discussion here

said by K Patterson See Profile :

said by nate1234 See Profile :

Hahaha this is staring to feel like politics!
Didn't anyone tell you that sortofageek is really Hilary Clinton?
Wrong. I am actually Angelina Jolie.
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EG
The wings of love
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join:2006-11-18
Union, NJ

Re: Bandwidth Limits/Congestion Management - All discussion here

WAWAWA !!
damox
Premium
join:2002-01-07
Olympia, WA
·Comcast Formerly ..

Re: So, has anyone gone over the cap?

I've never gotten a call, but now that I've heard that Comcast uses a rolling 30 day window, rather than a fixed 30 day, I cannot be certain that I haven't gone over. I know we've been close several months. The rolling window makes it almost impossible to figure out how much a person is using in any given 30 day period without a quite a bit of manual work. I check the bandwidth at my router because we have about 5 computers connected to the internet, and I try to check it frequently and copy the current information to clipboard. I'm OK as long as the power doesn't go out, but when the router gets rebooted it starts from 0. Sometimes I have to estimate days because of power outages, so I usually go high in my estimate, like 10 gigabytes per day. This month I'm getting really close, but it makes me wonder . . . I gotta tell you, if I ever get that call, I'm switching to business class immediately! I'm not going to chance it. I just went and checked the availability of business class at my zip code, and it is available. Having said that, I really do not understand why comcast doesn't offer a higher limit for more money. Unless their network is really that saturated. I mean, wouldn't it be to their advantage to offer users higher limits, for say $20 - $50 more per month? Heck, some people would pay that just to be safe, but never actually us it. OK, well now there I go trying to use common sense. I mean we are talking comcast here. Oh well, such is life when broadband choices are slim.
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DAMOX
AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL

Re: So, has anyone gone over the cap?

I'm not sure where you heard it was a rolling window, the last post I have seen from an official source indicates that it uses a calender month.

»Re: Does Comcast track by month? By rolling 30-day? What?
damox
Premium
join:2002-01-07
Olympia, WA
·Comcast Formerly ..


1 edit

Re: So, has anyone gone over the cap?

said by AVonGauss See Profile :

I'm not sure where you heard it was a rolling window, the last post I have seen from an official source indicates that it uses a calender month.

»Re: Does Comcast track by month? By rolling 30-day? What?
Well that does sound pretty official. Where I heard it was a "rolling window" was in a few of the other threads within this topic "Bandwidth Limits" under the subject, "Reported warnings/disconnects for exceeding cap". Others had mentioned that a "rolling window" was being used and a few who allegedly had been contacted by the "Comcast Abuse Dept." indicated that supposedly they'd been told that by the abuse representative that it was not a fixed 30 days. If that information is wrong, I'm happy to hear that.
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DAMOX

sortofageek
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1 edit

Re: So, has anyone gone over the cap?

That information is wrong. Please see jlivingood See Profile's post in this subtopic: »Does Comcast track by month? By rolling 30-day? What?

jlivingood See Profile is an official Comcast representative, one who is authorized to represent the company on this site.

BTW, that subtopic is linked in the first post in this thread. You may wish to browse the links in that post as they help find the various discussions which have taken place during the life of this topic.
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nate1234

join:2008-08-21
Moorestown, NJ

Re: So, has anyone gone over the cap?

I think I went over this month... 228gb on 8/27, then tomato pooped out stopped recording stats. I hope i dont get the call...
hata28

join:2008-12-16
Philadelphia, PA

Re: So, has anyone gone over the cap?

said by nate1234 See Profile :

I think I went over this month... 228gb on 8/27, then tomato pooped out stopped recording stats. I hope i dont get the call...
OMG!
I received an email from CC the other day with the heading:

Important information about your Comcast High-Speed Internet Service

WTF...I thought
hata28

join:2008-12-16
Philadelphia, PA

Re: So, has anyone gone over the cap?

Click for full size
but turned out about this BS.....

Lord Fish
Premium
join:2009-01-26
Northbrook, IL


1 edit

Re: So, has anyone gone over the cap?

said by hata28 See Profile :

but turned out about this BS.....
The exact same thing happened to me. I thought I was toast!

JohnInSJ
Premium
join:2003-09-22
San Jose, CA
·Comcast

said by nate1234 See Profile :

I think I went over this month... 228gb on 8/27, then tomato pooped out stopped recording stats. I hope i dont get the call...
It's not *just* 250gb. You also have to be in the top 1% or somesuch mojo. It's just that once you cross 250gb, you *can* get flagged.

Do let us know if you get a nastygram
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nate1234

join:2008-08-21
Moorestown, NJ

Re: So, has anyone gone over the cap?

ok, i believe i hit 275gb, but i dont know because they dont have a stinking bandwidth meter yet

JohnInSJ
Premium
join:2003-09-22
San Jose, CA
·Comcast


1 edit

Re: So, has anyone gone over the cap?

You know what would *really* be interesting. If somehow, every comcast HSI sub decided to use 300GB in one month. Exactly.

Yeah, that would be fun. Unless you're the guy that does 300.001gb. Then you're in that 1%
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nate1234

join:2008-08-21
Moorestown, NJ

Re: So, has anyone gone over the cap?

hahaha that would be funny.
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