nitzan
Premium,VIP
join:2008-02-27
 ·ViaTalk
 ·Comcast
| Support...
You're comparing voip.ms - who's support has been rated pretty poorly in the past - to CallCentric - who has some of the best support ratings in the industry.
Support costs money, it's a fact. You can't provide quality support at voip.ms's prices. You get what you pay for. While voip.ms chose to give you cheap prices and questionable support - CallCentric chose to give you full quality support at higher prices. They're not trying to rip you off - they're trying to make enough money to pay for their support engineers.  |
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fallingover
join:2008-12-28
Los Angeles, CA
·voip.ms
·Callcentric
| said by nitzan  :You're comparing voip.ms - who's support has been rated pretty poorly in the past - to CallCentric - who has some of the best support ratings in the industry. I can't comment on past support problems with VOIP.MS, but from my experience over the past year - half a dozen questions, problems, or suggestions that I made to support - I was answered usually within hours and always to the point. And I think other recent reviews of VOIP.MS agree with that.
When I have contacted callcentric support, I received the same good support service - but it was no better than that of VOIP.MS.
Support costs money, it's a fact. You can't provide quality support at voip.ms's prices.
Apparently you can.
You get what you pay for. While voip.ms chose to give you cheap prices and questionable support - CallCentric chose to give you full quality support at higher prices. They're not trying to rip you off - they're trying to make enough money to pay for their support engineers. |
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cc user
@comcast.net
 from:
RiverMerger
| Callcentric is not aiming at being a budget voip provider. Nor would I want them to be. I would rather pay a few cents more and have them around, rather than see them fail like many other voip carriers.
In the end, may the best voip company win. Cheap and nasty never survives. |
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