laserray
join:2009-06-15
Bristol, CT
2 edits | Account cut off at 250G? Correction: 715G OK they disabled my account completely.
Not a peep from them they just turned everything off.
Since I AM tracking my usage I can tell you they cut it off right at 250 gigs. It not calender month, or your billing cycle.
I didn't realize it's a rolling 30 days. I reviewed my records and I was 50 gigs short for the month but if you added in the previous week from last month then I am over.
My mistake. My usage goes in cycles.
I was going to call them and explain the situation but I am really busy and totally piissed.
Now I have to find another provider.
Comastic!!!
Mod Note: Refer to his previous thread here ---> »Warned for exceeding the cap, used 715G last month | |
|
 
jlivingood
Premium,VIP
join:2007-10-28
Philadelphia, PA
1 edit | Re: Account cut off at 250G? said by laserray  :OK they disabled my account completely. Not a peep from them they just turned everything off. Since I AM tracking my usage I can tell you they cut it off right at 250 gigs. It not calender month, or your billing cycle. I didn't realize it's a rolling 30 days. I reviewed my records and I was 50 gigs short for the month but if you added in the previous week from last month then I am over. My mistake. My usage goes in cycles. I was going to call them and explain the situation but I am really busy and totally piissed. Now I have to find another provider. Comastic!!! This doesn't sound at all like this program works. You should call into Customer Security Assurance to discuss what is going on. »security.comcast.net/get-help/co···ity.aspx
--
JL
Comcast | |
|
IPPlanMan
Holy Cable Modem Batman
join:2000-09-20
Washington, DC | What happened with this?
Did the abuse call ever come?
Any chance you missed it?
Being cutoff like that is strange. | |
|
 | WernerSchutz
join:2009-08-04
Sugar Land, TX | Re: Account cut off at 250G? If I recall he got a call and then the second violation got disconnected quietly, which is according to the procedure I have heard is being applied.
Maybe my understanding of the situation is incorrect. | |
|
| | K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH | Re: Account cut off at 250G? I don't think his post passes the smell test.
Jlivingood said it didn't seem right, to check with the abuse folks, aand the OP never came back.
Doubtful that it happened as reported, if at all. | |
|
| | | WernerSchutz
join:2009-08-04
Sugar Land, TX
| Re: Account cut off at 250G? said by K Patterson :I don't think his post passes the smell test. Jlivingood said it didn't seem right, to check with the abuse folks, aand the OP never came back. Doubtful that it happened as reported, if at all. Maybe he got fed up, signed for DSL and did not bother to come back. My understanding was that after the first violation there is a call and if there is a second violation the user is being cut off. Somehow that is what I understand happened to laserray and others. Is my understanding incorrect ? | |
|
| | | | K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
 ·RoadRunner Cable
2 edits | Re: Account cut off at 250G? Yes, except that to be called/cut off you have to exceed 250Gb and be one of the largest users on the system. They do not take action at a fixed level.
Edit: I went back and checked earlier posts by laserray.
He got the call for 715 Gb.
Mod Note: Refer to his previous thread here ---> »Warned for exceeding the cap, used 715G last month | |
|
|
|
|
