US Cable Support > OptimumOnline > Web DVR Information

reply to CVTech

Re: Web DVR Information

Not here just south of you East Meadow!

Can someone post the updated link just incase I have the wrong one.

When I login then click on TV listings there are just two tabs on top.

thanks

»tvlistings.optimum.net/webdvr/ma···dings.do

reply to JoeMoma

Web DVR isn't working for me even though it finally looks like it's been activated for my account. I can see both DVRs, I can see what programs are on them and what's scheduled to be recorded.

I go to the online guide at optimum.net, I pull up a show, when the box pops up, it says Record to iO DVR, tells me what users can do with the remote dvr and has a box to Accept Terms of Use.

I click that to accept and click yes to Want to Opt in. After a few seconds, the exact same screen comes back.

I do have cookies locked down pretty good (though I allow cookies for the optimum.net domain) and I tried in both FF, Opera and IE.

Any ideas?

Try unlugging the dvr and plugging it again

reply to Lex Luthor
AFAIK, only one of your optonline ID's can do this, and for me, it wasn't the optonline primary. So try them all.

They should all be able to change the DVR but there are 2 different places that effect which IDs are allowed. Under TV listing there is a setting for Administrative Access, which I believe is which ID can change the "Online Preferences". Under the DVR tab there is a setting for who can control the DVR programs under "Online Preferences", you can also change the name for the DVR in that section. My primary ID is not listed under "Online Preferences" but it can control the DVR, so I assume it should be able to control it by default. I am not sure what happened in your case.
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reply to CVTech
I tried all 4 of my IDs and none of them work.

reply to CVTech
Working in Brooklyn, 11204.

reply to CVTech
It's been working since the end of August here in Northern Westchester.

I was also able to authorize one of my sub-IDs to access the DVR. It works very well.

reply to Lex Luthor
Try the one with the billing acct
I worked for me only after I hit the back button
Go figure

Just I cant get past the agreement for recording new shows

That's where I'm stuck too.

I can see what's on the drive and what's scheduled.

I can't record new shows. It keeps popping up with the same box requesting approval.

I have the same problem I see all my recorded shows, but can't schedule any new recordings.

It eventually worked for me, by logging in and out multiple times as different users. It seems all users can schedule recordings on both DVRs and the setup panel does not have the options it should do to rename the DVRs nor to restrict users......

Try this link

»tvlistings.optimum.net/webdvr/ma···ofile.do

All I have on that page is the option to set my favorite DVR. No option to rename them, nor to restrict access to them.

Does Admin Access show under the link below. If so does the ID you are using have Admin rights?

»tvlistings.optimum.net//viewSett···=pvrForm
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Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.

Yes - I gave them all admin access........

Looks as if there are still glitches they have to work out.