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Forums » Equipment Support » Hardware By Brand » Netopia/Cayman » [netopia] need config help please! 3347-02-10ENT
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matt_d

join:2009-07-17
San Jose, CA

 [netopia] need config help please! 3347-02-10ENT

Hello, I just purchased a 3347 to replace my old Cayman/netopia 3546.

I have an R910 router as well, so I'm familiar with the telnet interface, but I sure can't figure out the ADSL configuration -- the basic stuff I know, but some of the more discrete options, I don't have a clue...

I have the pro service with 5 sticky IPs. I pretty much use the 3546 as nothing more than a router, I have NAT switched off on it.

So, I'm going to beg forgiveness here, and hope someone out there is willing to help someone in the old Pac Bell world in san jose -- if anyone has step by step to configure this thing (walking through the easy setup screens) it would be most appreciated.

Thx, Matt.

daveinpoway
Premium
join:2006-07-03
Poway, CA
Check out the Technotes and Quick Guides here: »www.netopia.com/support/hardware···ent.html

matt_d

join:2009-07-17
San Jose, CA

That's not the issue. I understand the menus; I don't understand some of the configuration parameters for AT&T -- this unit has far more options than the 3546 it it is replacing. I'm looking for someone that has actually configured this on an AT&T network can address some of the WAN config questions.

daveinpoway
Premium
join:2006-07-03
Poway, CA

OK. Sorry, I can't be of much help here. I have a Netopia 3346N-002 set up for AT&T, but that uses the consumer (not Enterprise) firmware, and I do not have any static IP addresses.

I can tell you that on the 3346N-002, many of the WAN options were fine at the factory-defaults settings. Not sure how this applies to the 3347-ENT, however.

matt_d

join:2009-07-17
San Jose, CA


1 edit
  So, after a lot of pain, here's the answers..

There are two documents to reference; neither are present on the Netopia site, they are linked off of the motorola pages.

This first one tells you how to setup the unit assuming your are using NAT; but it also contains the AT&T specific configuration parameters:
»broadband.custhelp.com/cgi-bin/b···ndefined

This second one:
»broadband.custhelp.com/cgi-bin/b···46289049

.. will apply to you if you use sticky IPs; it describes the differences. Generally, I'd suggest you read the first one, and if you have sticky IPs, read the second one. Hope this helps.

- Matt

public

join:2002-01-19
Santa Clara, CA
·DSL EXTREME

said by matt_d See Profile :

There are two documents to reference; neither are present on the Netopia site, they are linked off of the motorola pages.
What is wrong with this one?
»www.netopia.com/support/hardware···042.html

matt_d

join:2009-07-17
San Jose, CA
My links are for enterprise firmware; there is no web interface on the business class devices and the configuration process is quite different.

public

join:2002-01-19
Santa Clara, CA
·DSL EXTREME

said by matt_d See Profile :

My links are for enterprise firmware; there is no web interface on the business class devices and the configuration process is quite different.
But the values are the same.

matt_d

join:2009-07-17
San Jose, CA

You'll see on the setup screens for the Enterprise firmware there are additional options requested. This is key (along with the IP setup) to get things to work.

For what it's worth, I had my old 3546 alongside when I was trying to config this one; it was basically not much help.
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