cloud10
join:2006-05-17
Healdsburg, CA
|  Broadvoice Service Authorization Agreement
I subscribed to Broadvoice for 3 years at the $10.00 in-state rate with monthly charges going to my credit card with no credit charge problems.
Last month they began sending frequent requests for a signed service authorization form accompanied by copies of front and back of my credit card and driver's license. When I complained that was unreasonable, first I received an email saying I didn't have to include the copies then that it was a mistake and "reinstating" my suspended service. The next month the emails and threats to suspend service began again. When I ignored them, my service was cut off completely. I'll be looking for a new VOIP that doesn't exhibit signs of insanity like Broadvoice. They really appear to be trying to drive their customers away. What will they do then with all those copies of credit cards and drivers licenses????? |
