colk12
join:2001-12-04
Tampa, FL
| [DVR] Hard drive on DVR going bad?
I am having issues playing recordings from my DVR it will essentially crash the DVR when I try to play random recordings I have had it happen twice within a week so far. with two shows. Live TV seems to have no issues just the DVR functionaly
I have a Motorola 6416 that I got when I started FIOS service back in 2007 |
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Korro
join:2008-03-15
Pittsburgh, PA
 ·Verizon FIOS
| I am having the same things happen. Now that I am back from Vacation...I have a ton of hours to watch and catch up. If it happens again...which was daily before vacation I am going to call for a replacement. Having to unplug this thing all the time is getting crazy. Funny thing even if it crashes...it still records. |
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Rattler
join:2001-04-13
Havertown, PA
 ·Verizon Online DSL
·Verizon FIOS
| reply to colk12
It is possible that the hard drive is getting flaky, OR... Do you have the DVR in a cabinet? If so, there could be an issue with heat build-up. Sometimes there is an error code that appears in the display (e.g. "h5"). What they mean, I do not know.
I had a problem the other day. The box hung at the beginning of a playback and I got an "h5" code. My DVR is in a somewhat ventilated cabinet and the room was uncomfortably warm (the A/C wasn't working). I did the "unplug" reboot and opened the cabinet - things cooled down and all has been well since. Normally, the room temp would max out at about 10° - 15° cooler than it was on the day I had the issue.
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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Korro
join:2008-03-15
Pittsburgh, PA
·Verizon FIOS
| reply to colk12
I can say heat is not an issue with how my system is setup. Mine is on a glass shelf with lots of ventilation. I will be calling Verizon tonight when I get home as the box crashed again yesterday while navigating the DVR. The whole unplug and plugging it back in thing sucks! Colk12 I hope yours is getting better because mine is not. Have you tried calling Technical support yet? Curious how they handled you. |
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colk12
join:2001-12-04
Tampa, FL | reply to colk12
Havent called them yet I figured Id ask first |
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colk12
join:2001-12-04
Tampa, FL | reply to colk12
I called and after a bunch of troubleshooting we came to the conclusion that either the hard drive or the fan was going bad so they are drop shipping me a new one sorry it took so long for me to reply I am bad at checking in |
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