kenja00
join:2009-01-28
 ·voip.ms
·callwithus
·Callcentric
3 edits | reply to MartinM
Re: Terms and conditions of service
said by MartinM  :The fact that the problem was his callerid number has been reported to the customers the first time he has contacted us about this issue. Please be honest, I'm just trying to get to the bottom of it, not make you look bad...
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REFERENCE NUMBER: LTK151029939147X
Dear Ken,
I've been able to reproduce the issue when calling from UK Server with CallerID starting with 403 291.
We've changed the route for Canada on this server and this should resolve your issue. Let us know if this happen again. We apologize for the inconvenience.
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In all other responses, there was mention of caller ID problem, but each response there was a "We'll look into it" or "We're still on it" Like I said earlier, I like VOIP.MS service when it works - but FOR ME it doesn't work with my caller id... My caller id works perfect with Callcentric, LES.NET and Internetcalls to the same carrier... I'm still thinking it's something on your end... |
