Disarmer
join:2009-07-03
Mexia, TX | reply to Marcer
Re: [Other] How to fix terrible cable service?
What do I need to tell them? The power level is dropping randomly causing my internet to go out?
Also, the SNR is constantly changing between 30 and 36.
Thanks |
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Fubar
join:2001-02-20
Phoenix, AZ
| You need to tell them exactly that, WHen you lose connection your downstream drops to -8 and your snr fluctuates between 30 and 36.
To help fix the situation do you have any splitters you can remove? Also you can check to make sure all the connections are tight. |
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Marcer
VIP
join:2007-07-08
Hamilton, ON | reply to Disarmer
Just a Fubar said, tell them what changes. Check your connections, and check the cable between the back of the modem and the wall/splitter for damage (kinks, nicks, pet nibbles, etc.) |
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