dcm
join:2008-09-12
Pennsylvania
2 edits | reply to dcm
Re: [VoiceStick] Billing issue with Next2Nothing account
On 7/6, Kim credited my acount for VS to VS calls and submitted the issue to engineering.
Received a VS to VS call today ... I'm still being charged. 
EDIT:
1. Are they ever going to fix the VM to email issue using .155?
2. Are they ever going to fix incoming CID number (shows as Unknown) when using the provisioned HT-286? BTW, it correct if I use my PAP2v1. |
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dcm
join:2008-09-12
Pennsylvania | reply to i2Fuzzy
Thanks. Good luck with the baby.
I submitted a support ticket yesterday regarding the charge for checking VM. I noticed the issue with VS to VS calls this evening. |
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i2Fuzzy
join:2009-02-25
Keller, TX | reply to dcm
I'd love to help you, but I'm out of the office for a few days (baby is due in about 30 hours). Call in on Monday and talk to Kim and she'll check this out for you.
--
Ali Fazel
i2Telecom Representative |
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dcm
join:2008-09-12
Pennsylvania
| As of July, I'm being charged to check my VM from home and I'm also being charged for VoiceStick to VoiceStick calls. 
It appears to be a bug with Next2Nothing accounts. My Dad called me from his i2You (outgoing only) account to my N2N account; I was billed, he was not.
Anybody else being incorrectly charged? |
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