What is DOCTORPING telling me here? in Comcast HSI http://www.dslreports.com/forum/r22652012 en Sat, 28 Nov 2009 14:57:05 EDT Sat, 28 Nov 2009 14:57:05 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22661335 pfsmith : Here's some more info:

Ping statistics for 68.85.178.201:
Packets: Sent = 10000, Received = 9997, Lost = 3 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 208ms, Average = 12ms

This took a couple of hours this morning. Note that the line was being used throughout the house (3 PCs total), so I don't read too much into the 208ms spike or the 3 (out of 10000) lost packets. Just showing that I'm fairly certain my connection is pretty good.]]> http://www.dslreports.com/forum/remark,22661335 Mon, 06 Jul 2009 13:33:56 EDT Re: What is DOCTORPING telling me here? (NEW INFO - NEW THEORY) http://www.dslreports.com/forum/remark,22660079 pfsmith :
said by EG See Profile :

You have yet to post any comparative extended pings to your WAN default gateway and some traces to random sites when things are good, and again when they are bad which may help to support your theory..
Good point...

Monday morning at about 9am (EST):

C:\>ping -n 100 www.google.com

Pinging www.l.google.com [209.85.225.103] with 32 bytes of data:
[snip]
Ping statistics for 209.85.225.103:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 45ms, Average = 39ms

C:\>ping -n 100 www.yahoo.com

Pinging www-real.wa1.b.yahoo.com [209.191.93.52] with 32 bytes of data:
[snip]
Ping statistics for 209.191.93.52:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 81ms, Average = 58ms

C:\>tracert www.yahoo.com

Tracing route to www-real.wa1.b.yahoo.com [209.191.93.52]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 12 ms 13 ms ge-1-3-ur01.lafayette.in.indiana.comcast.net [68
.85.178.201]
4 11 ms 12 ms 12 ms 68.85.176.237
5 25 ms 25 ms 25 ms 68.85.177.46
6 26 ms 28 ms 28 ms pos-0-1-0-0-ar01.area4.il.chicago.comcast.net [6
8.87.230.237]
7 26 ms 26 ms 25 ms pos-1-12-0-0-cr01.chicago.il.ibone.comcast.net [
68.86.90.53]
8 29 ms 28 ms 26 ms pos-0-1-0-0-pe01.350ecermak.il.ibone.comcast.net
[68.86.86.38]
9 36 ms 35 ms 35 ms 75.149.228.250
10 59 ms 58 ms 67 ms Vlan5.icore2.DTX-Dallas.as6453.net [206.82.141.3
0]
11 57 ms 70 ms * Vlan6.icore1.DTX-Dallas.as6453.net [209.58.47.13
]
12 55 ms 57 ms 57 ms if-1-0-0-40.core1.DTX-Dallas.as6453.net [66.198.
1.9]
13 55 ms 56 ms 57 ms ix-5-0.core1.DTX-Dallas.as6453.net [216.6.53.2]

14 57 ms 57 ms 57 ms ae2-p110.msr2.mud.yahoo.com [216.115.104.109]
15 58 ms 57 ms 57 ms te-9-1.bas-c1.mud.yahoo.com [68.142.193.9]
16 58 ms 57 ms 57 ms f1.www.vip.mud.yahoo.com [209.191.93.52]

Trace complete.

C:\>

C:\>tracert www.google.com

Tracing route to www.l.google.com [74.125.95.103]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 12 ms 12 ms ge-1-3-ur01.lafayette.in.indiana.comcast.net [68
.85.178.201]
4 10 ms 9 ms 12 ms 68.85.176.237
5 27 ms 26 ms 31 ms 68.85.177.46
6 28 ms 28 ms 28 ms pos-0-1-0-0-ar01.area4.il.chicago.comcast.net [6
8.87.230.237]
7 29 ms 28 ms 28 ms pos-1-14-0-0-cr01.chicago.il.ibone.comcast.net [
68.86.90.45]
8 25 ms 25 ms 25 ms xe-10-3-0.edge1.Chicago2.Level3.net [4.71.248.9]

9 26 ms 28 ms 25 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]
10 25 ms 35 ms 35 ms ae-5.ebr2.Chicago1.Level3.net [4.69.140.193]
11 27 ms 28 ms 60 ms ae-21-54.car1.Chicago1.Level3.net [4.68.101.98]

12 28 ms 25 ms 25 ms GOOGLE-INC.car1.Chicago1.Level3.net [4.79.208.18
]
13 28 ms 25 ms 25 ms 209.85.254.122
14 38 ms 37 ms 39 ms 209.85.241.22
15 37 ms 38 ms 39 ms 209.85.241.37
16 37 ms 38 ms 38 ms 72.14.239.189
17 37 ms 37 ms 38 ms iw-in-f103.google.com [74.125.95.103]

Trace complete.

C:\>

I'll post comparisons tonight.]]> http://www.dslreports.com/forum/remark,22660079 Mon, 06 Jul 2009 09:32:35 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22658955 jamesbo : The link in the article didn't work, if you could get to it. Try this link. »support.xbox.com/support/en/us/n···ent.aspx]]> http://www.dslreports.com/forum/remark,22658955 Sun, 05 Jul 2009 22:42:02 EDT Re: What is DOCTORPING telling me here? (NEW INFO - NEW THEORY) http://www.dslreports.com/forum/remark,22658513 EG :
said by pfsmith See Profile :

I'm pretty certain now that my neighborhood is simply oversold/saturated or something like that. Evening arrives and everybody is online.
It could very well be a local capacity/congestion issue.

You have yet to post any comparative extended pings to your WAN default gateway and some traces to random sites when things are good, and again when they are bad which may help to support your theory..]]> http://www.dslreports.com/forum/remark,22658513 Sun, 05 Jul 2009 20:52:01 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22658459 Johkal :
said by jamesbo See Profile :

»support.microsoft.com/kb/944293/
Apparently Microsoft doesn't like Firefox when trying to access their list of compatible routers.

"Windows Logo'd Products List
The Windows Logo'd Products List is currently only compatible with Internet Explorer 6 and above. We apologize for the inconvenience."
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/]]> http://www.dslreports.com/forum/remark,22658459 Sun, 05 Jul 2009 20:38:24 EDT Re: What is DOCTORPING telling me here? (NEW INFO - NEW THEORY) http://www.dslreports.com/forum/remark,22658408 pfsmith :
said by EG See Profile :

Wanna' eliminate this as being a router issue ?
Sorry, should have mentioned...

I've tried removing the router.
I've tried a different router.

My router is a Linksys WRT54GL with the latest firmware. My alternate router was a netgear (forget which model).

My modem is a BEFCMU10 V4.

I even relocated my modem so that it is directly off the outside splitter (about 3 feet from it, cablewise).

I HAVE A NEW THEORY:

Today I was able to play most of the day and it was GREAT... until about 7:00pm - then it started to suck again in the same manner as before.

Usually I only play at night, after about 9:00pm, so this was the first time I've tried daytime play in a while.

I'm pretty certain now that my neighborhood is simply oversold/saturated or something like that. Evening arrives and everybody is online.

Any ideas what I can do about it?]]> http://www.dslreports.com/forum/remark,22658408 Sun, 05 Jul 2009 20:24:49 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22658359 EG : Wanna' eliminate this as being a router issue ?

Remove the router from the path and connect the Xbox directly to the modem. Remember to powercycle the modem when doing so and again when returning the router to the mix.

Same result ?]]> http://www.dslreports.com/forum/remark,22658359 Sun, 05 Jul 2009 20:08:37 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22658326 jamesbo : »support.microsoft.com/kb/944293/]]> http://www.dslreports.com/forum/remark,22658326 Sun, 05 Jul 2009 19:58:35 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22658261 Johkal :
said by jamesbo See Profile :

What router are you using? Is it one of those listed on the XBOX Live website as compatible with the XBOX Live?
Link please!
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/]]> http://www.dslreports.com/forum/remark,22658261 Sun, 05 Jul 2009 19:41:27 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22658257 jamesbo : What router are you using? Is it one of those listed on the XBOX Live website as compatible with the XBOX Live?]]> http://www.dslreports.com/forum/remark,22658257 Sun, 05 Jul 2009 19:39:45 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22655222 beachintech : What make/model of modem do you have? You have to remember, xbox live games depends on the hosts connection as well. If they have a bad connection, or you have a bad connection to them you will see issues. It's not a perfect system.
--
Tech at the Beach.]]> http://www.dslreports.com/forum/remark,22655222 Sat, 04 Jul 2009 21:00:33 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22653559 pfsmith : XBOX is wired. All of my PCs are wired.

Web browsing seems fine. Occasionally I have to refresh when a click doesn't seem to take (maybe once every 30 clicks).

Extended pings to various sites show 0 packet loss.

My gaming did seem to improve last night a little after midnight or so - maybe my neighborhood is just oversold?

Levels are fine (I think):

Acquire Downstream Channel 555000000 Hz Locked
Connectivity State Operational Operational
Boot State OK Operational
Security Enabled BPI+

Downstream Channel

Modulation 256QAM
Channel ID 36
Provisioned Rate 17600 kbps
Symbol Rate 5360.537 Ksym/sec
Downstream Power -6.4 dBmV
SNR 39.4 dB

Upstream Channel

Modulation 16QAM
Channel ID 5
Provisioned Rate 2200 kbps
Symbol Rate 2560 Ksym/sec
Upstream Power 46.5 dBmV

Basically, I cannot put my finger on it. It's consistently poor (shots seemingly don't register), but usually not horrible (maybe 1 in 10 games is downright unplayable). There's nothing wrong with my connection as near as I can tell, but I don't have another XBOX I can try out. I'll have to see about getting a new one someday, maybe.

Thanks for the help.]]> http://www.dslreports.com/forum/remark,22653559 Sat, 04 Jul 2009 12:01:59 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22652333 EG : Do you have any issues with general web
browsing/downloads.

You said "levels are fine", but what do your modem's signal stats actually look like ?

Try performing some extended pings to your WAN (Comcast) default gateway.

Is your Xbox connected via a wired or a wireless connection ?

Maybe you have some local wireless issues ?]]> http://www.dslreports.com/forum/remark,22652333 Fri, 03 Jul 2009 23:33:29 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22652300 pfsmith : Yes, I guessed it was the wrong test (hence the question about it's results), but I've tried everything else...

My gaming is on XBOX live. No particular server is involved. That's why it's difficult to figure out what is going on. Thought maybe DoctorPing might show something new.

It's looking more and more like maybe the XBOX hardware is the problem... but I can get and play games... they just aren't very playable - lot's of lag, lot's of framerate issues, etc. My shots often don't seem to effect my opponents. They can shoot me before they can see me, etc.

Oh well.]]> http://www.dslreports.com/forum/remark,22652300 Fri, 03 Jul 2009 23:25:50 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22652239 EG : It means that most of those servers that were chosen are either offline, behind firewalls, or for whatever the reason is are not pingable.

The response times to the servers that are returning ping seem decent.

That is the wrong test to use for troubleshooting your issue.

First try trace routing to the game servers that you frequent.]]> http://www.dslreports.com/forum/remark,22652239 Fri, 03 Jul 2009 23:09:58 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22652169 pfsmith :
said by EG See Profile :

It's neither.. Are you actually having any issues ?
Not really, but my gaming has sucked for a while and I cannot find any reason for it. Line qual is good, levels are fine, speedtests are good, pings are fine... NAT is open, etc.

So, I tried DoctorPing and this is what I got... what exactly does it mean?]]> http://www.dslreports.com/forum/remark,22652169 Fri, 03 Jul 2009 22:49:46 EDT Re: What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22652131 EG : It's neither.. Are you actually having any issues ?]]> http://www.dslreports.com/forum/remark,22652131 Fri, 03 Jul 2009 22:40:11 EDT What is DOCTORPING telling me here? http://www.dslreports.com/forum/remark,22652012 pfsmith : »/beta/doctorpi···6b769c4f

"Sorry, 114 pings gave errors or timeouts. 64 from 103 IPs were reachable. - no record will be made."

Does this indicate a problem with my Internet? Or, is DoctorPing not fully functional?

Thanks!]]> http://www.dslreports.com/forum/remark,22652012 Fri, 03 Jul 2009 22:06:48 EDT